Agnieszka Zdeb

• Enhanced customer satisfaction by creating bespoke arrangements ,creating decor for weddings, funerals, corporate events.
• Cooperating with a variety of suppliers, event managers while creating events for customers across venues around Kent.
• Compassionate help for the grieving customers while deciding on their funeral service.
• Helping the directors to come up with new ways to accelerate the business.
• Train the volunteers work experience staff, including making extra arrangements for the volunteers with autism and special educational needs.
• Handled cash transactions, ensuring accurate financial records were kept.

• Administered medication to an elderly family friend, ensuring safety and health maintenance.
• Maintained a clean environment to promote patient hygiene.
• Monitored vital signs regularly for early detection of health issues.
• Offered emotional support during difficult times, fostering resilience and positivity.
• Managed housekeeping tasks to provide a safe home environment.
• Assisted with daily living activities for improved quality of life.
• Provided companionship by engaging in social and recreational activities.
• Prepared nutritious meals for better patient wellbeing.

• Teaching children who haven't met their reading target.
• Maintained positive relations with children.
• Adapt the approach to each individual child.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked closely with parents and carers, facilitating positive relationships.

This was a volunteering position at my daughter's primary school; many children underachieved in reading progress. The position included reading with children on a one-to-one basis, and completing their reading record.

This job was short-term staff cover, an opportunity to be a part of the team for the Trisha Show.

• Assisted guests with queries or requests for optimal guest experience.
• Enhanced guest experience with a friendly and helpful attitude.
• Managed cash transactions accurately, ensuring accurate financial records.
• Cooperating with the security team to provide the audience with a safe environment.
• Due to the nature of the show, dealing with agitated guests in a benevolent and calming manner.
• Confidently managed customer requests by listening actively to concerns and providing positive solutions.