Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Agnieszka Repec

Northampton,Northamptonshire

Summary

Hard working, able to learn quickly and adapt to new job environment. Experienced warehouse operative and customer service assistant. Proactive and energetic employee with great attention to details and "can-do" attitude. Reliable person, with strong interpersonal skills, able to work independently and also as a team worker. Open to new opportunities and challenges.

Overview

5
5
years of professional experience

Work history

Quality Controller/ Admin

Warehouse
Northampton
11.2021 - 04.2024
  • Identified and removed damaged products, quickly replacing items with quality stock to minimise customer delays.
  • Provided accurate stock reports to warehouse manager to allow for timely reordering.
  • Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
  • Reported missing or damaged items to management, quickly resolving stock issues to maintain production line efficiency.
  • Restocked shelves with strict attention to detail, utilising time management and organisation skills to maximise efficiency.
  • Contackt with client.
  • Processed incoming supplies into internal administration system.
  • Effectively managed incoming and outgoing mail to maximise office efficiency.

Warehouse Operative

Morrisons
Northampton
02.2021 - 10.2021
  • Understood warehouse product placement, enabling efficient picking and packing services.
  • Identified and removed damaged products, quickly replacing items with quality stock to minimise customer delays.
  • Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
  • Picked orders to meet productivity targets.

Customer Service Assistant

Chiara Boutique
Warsaw, Poland
08.2019 - 08.2020
  • Provided positive customer experiences and enhanced brand reputation through attentive, helpful service.
  • Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.
  • Processed cash and card payments during busy shopping periods, limiting customer wait times.
  • Provided friendly, attentive service by promptly responding to customer enquiries and processing order requests.
  • Provided all-round store support, performing cashier duties, offering product assistance and delivering customer care.
  • Assisted with product selections according to individual requirements and preferences.
  • Processed refunds, exchanges and service requests for customers.

Education

Technician - Hospitality Technician

Technikum nr 2
Krasnystaw
2018

Skills

  • Manufacturing background
  • Compliance requirements
  • Driving licence B category
  • Customer service
  • Polite and friendly
  • Customer relations
  • Stock management
  • Quality control
  • Quality control testing
  • Communication skills
  • Problem-solving

Languages

Polish
Native
English
Upper intermediate (B2)

Timeline

Quality Controller/ Admin

Warehouse
11.2021 - 04.2024

Warehouse Operative

Morrisons
02.2021 - 10.2021

Customer Service Assistant

Chiara Boutique
08.2019 - 08.2020

Technician - Hospitality Technician

Technikum nr 2
Agnieszka Repec