AGNIESZKA MAKOWIECKA
London
Summary
Skilled professional with extensive experience in client-facing roles, demonstrating strong organizational and attention-to-detail capabilities. Proficient in Windows XP, Vista, MS Office Suite, Tramps, Sage Payroll/Accounts, and Xero, highlighting advanced computer literacy. Effective team player with strong numeracy skills, dedicated to providing accurate and clear solutions.
Overview
9
9
years of professional experience
4054
4054
years of post-secondary education
1
1
Certification
Work history
Accounts Assistant/Office Manager
ICDS Constructors UK Ltd
London
02.2025 - 12.2025
- Managed visa extensions for sponsored workers, ensuring regulatory compliance.
- Facilitated timely payment arrangements for utility bills to secure service continuity.
- Resolved billing issues for landlords, strengthening tenant relations.
- Administered account closures and openings for new properties, streamlining transitions.
- Addressed payroll queries promptly, enhancing support for employee inquiries.
- Ordered office stationery to optimise operational efficiency.
- Handled incoming phone calls professionally to maintain effective communication.
- Coordinated posts, deliveries, and couriers to improve logistics management.
Accounts Assistant
Euroterra Capital Enterprises Limited
London
12.2023 - 01.2025
- Updating client bank statements daily on MRI software by downloading and uploading CSV files.
- Daily allocation of tenant and landlord funds to appropriate accounts for accurate record-keeping.
- Responsible for activating new tenancies on MRI, establishing charges and adjusting rent prices accordingly.
- Managed email communications with suppliers, landlords, and tenants to ensure effective collaboration.
- Registered new tenants on Tenancy Deposit Scheme and recorded essential information regarding deposits.
- Processed tenant deposit refund requests, issuing invoices on Xero for any deductions.
- Prepared weekly delinquency reports for property manager, highlighting outstanding tenant arrears.
- Assisted with bank reconciliations to maintain precise financial records.
- Processed staff expenses claims, ensured fair reimbursement practices.
- Liaised with clients regarding overdue payments, facilitated swift resolution of issues.
- Preparing and processing weekly payment runs
- Coordinated with various departments regarding invoicing matters, resolved queries efficiently.
Accounts Payable/Accounts Assistant
Fry & Co Limited
London
03.2023 - 11.2023
- Posting supplier invoices
- Processing invoices for payment run weekly
- Setting up bank transfers on RBS Bank online
- Sending remittance advices to suppliers
- Liaising with suppliers regarding outstanding invoices to pay or any queries that might arise
- Reconciling supplier statements
- Dealing with supplier refunds
- Processing tenant receipts/payments daily for rent, service charge. Section 20 and allocating to correct accounts
- Assisting with banking cheques received by post
- Assisting with raising management fees
- Setting up new properties on Propman and Dwellant
- Assisting with budget input
- Processing direct debits regarding supplier invoices and tenants payments
- Dealing with tenants providing statements of accounts/copies of missing demands
- Raising demands to tenants for rent/service charge/Section 20
- Raising recharges to tenants
- Assisting with bank reconciliations for subaccounts (Section 20, Sinking Fund)
- Contract
Accounts Assistant
Live in Guardians Limited
London
10.2022 - 01.2023
- Posting creditor invoices on Xero
- Dealing with creditor queries/statement/reconciliation
- Setting up new suppliers on Xero
- Setting up direct debits for various supplier accounts
- Posting office expenses (purchase of consumables, new keys around 15 receipts per month)
- Posting Amazon receipts
- Processing staff expenses (travel expenses, train tickets, parking tickets, HMO licence)
- Processing staff timesheet (maintenance team) including overtime/call outs/annual leave
- First point of contact for suppliers
- Processing supplier refunds
- Processing credit card expenses
- Helping with bank reconciliation regarding purchase ledger transactions
- Fixed term contract
Client accountant
Habro Property Management Ltd
London
03.2022 - 10.2022
- Allocating income from Bankline Natwest
- Processing tax receipts from tenants for rent and service charge/direct recoverable charges
- Raising recharges to tenants weekly
- Processing domestic transfers for mortgage payments every month
- Posting creditor invoices
- Dealing with creditor queries/statement/reconciliation
- Setting up new suppliers on Tramps
- Updating suppliers bank account details
- Processing BACS payments onto Natwest and payment run every week around 100 invoices
- Sending remittance advices to suppliers/advising on payment allocations
- Helping with bank recs
- Processing supplier refunds received by BACS and cheques
- Processing VAT refunds received from HMRC by BACS and cheques
- Setting up international transfers to Denmark( head office) for funding/mortgages
- Mainly Accounts Payable role no opportunity to progress, learn new skills
Accounts payable clerk
Robert Irving Burns
01.2020 - 02.2022
- Dealing with suppliers over the phone and email
- Setting up new suppliers on Tramps
- Supplier queries
- Processing supplier refunds received by cheque or BACS
- Dealing with disconnection notices/summons for business rates
- Processing payment run every week (around 100 invoices)
- Setting up BACS/same day payments
- Uploading payments files onto Natwest and Barclays
- Reversing invoices/ reposting/making necessary adjustments
- Sending invoices for approvals/recharges
- Helping to collate invoices for service charge year end/audit
- Supplier reconciliation
- Logging invoices onto Tramps
- Occasional assistance with credit control
- Accounts Payable role only
- Responsible for the finance inbox, first point of contact for finance queries and ensuring appropriate filing of all relevant documentation regarding purchase ledger
- Performing administrative tasks related to customer and vendor setup
- Continuous improvement of processes and procedures
Administration Assistant
Mayfield Asset & Property Management Ltd
08.2016 - 08.2019
- Raising invoices on property management software Tramps and Yardi, collated invoices and advised on payment allocations
- Communicating with tenants via numerous mediums regarding missed payments; during short time in credit control I increased collection rates by 10% within the first 3 months
- Collaborating with suppliers, ensuring thorough system set up and facilitated smooth payments including verification of bank accounts, resolution of queries and distribution of remittance advices
- Prior experience dating back to 2005 includes Hospitality and Teaching, details of which are available on request
Education
Postgraduate - Business English
Kozminski University
Warsaw 01.2011 - 01.2012
AAT Level 3 - Currently studying
KBM Recruitment and Training
LondonMaster of Arts - Linguistics, English Language and Literature
Maria Curie Sklodowska University
Lublin 01.2008 - 01.2010
AAT Level 2 - Part Qualified
KBM Recruitment and Training
LondonBachelor of Arts - Major: Methodology, English Language and Literature
The Teacher Training College, Pulawy (University of Warsaw)
01.2004 - 01.2007
Extended Program of English -
Maria and Jerzy Kuncewicz Comprehensive Secondary School
Lublin 01.2000 - 01.2004
Skills
- Articulate
- Numerate
- Client Facing
- Organised
- Meticulous
- Team Working
- Computer Literate Windows XP Vista MS Office Word, Excel and Outlook Tramps
- Sage Payroll/Sage Accounts
- Xero experience
Certification
- 2019 | Excel certificate Advanced (Pitman Training)
- 2019 | Sage Accounts Certificate
- 2021 | Sage Payroll Certificate
- 2014 | Health and Safety Awareness Training Course | Manual Handling of Inanimate Objects | Level 2 Award in Food Safety in Catering
- Driving Licence B
INTERESTS & HOBBIES
Leading a varied lifestyle I enjoy sport, music and travelling.
Affiliations
- travelling, cooking
Timeline
Accounts Assistant/Office Manager
ICDS Constructors UK Ltd
02.2025 - 12.2025
Accounts Assistant
Euroterra Capital Enterprises Limited
12.2023 - 01.2025
Accounts Payable/Accounts Assistant
Fry & Co Limited
03.2023 - 11.2023
Accounts Assistant
Live in Guardians Limited
10.2022 - 01.2023
Client accountant
Habro Property Management Ltd
03.2022 - 10.2022
Accounts payable clerk
Robert Irving Burns
01.2020 - 02.2022
Administration Assistant
Mayfield Asset & Property Management Ltd
08.2016 - 08.2019
Postgraduate - Business English
Kozminski University
01.2011 - 01.2012
Master of Arts - Linguistics, English Language and Literature
Maria Curie Sklodowska University
01.2008 - 01.2010
Bachelor of Arts - Major: Methodology, English Language and Literature
The Teacher Training College, Pulawy (University of Warsaw)
01.2004 - 01.2007
Extended Program of English -
Maria and Jerzy Kuncewicz Comprehensive Secondary School
01.2000 - 01.2004
AAT Level 3 - Currently studying
KBM Recruitment and Training
AAT Level 2 - Part Qualified
KBM Recruitment and Training