AGNIESZKA LECH-PIECZAJKA
HEREFORD
Summary
Hard working and loyal employee with strong organisational skills. Dynamic professional with a proven ability to learn quickly and adapt to new environments.
Overview
20
20
years of professional experience
10
10
years of post-secondary education
Work history
Housekeeping cleaner/ dog walker/party assistant
Self employed
Hereford, Herefordshire
04.2017 - Current
- Ensured cleanliness and organisation of residential spaces by performing thorough cleaning tasks.
- Organised and restocked cleaning supplies to ensure efficient workflow and availability.
- Assisted in preparation and presentation of high-quality food for various events.
- Assisted in setup and breakdown of party decorations to ensure timely readiness of venue.
- Prepared tables by setting up utensils and condiments, ensuring readiness for incoming guests.
- Assisted in planning and executing events by preparing venues and supporting guests during parties.
- Developed strong relationships with clients through consistent communication and reliable service delivery.
- Oversaw daily cleaning schedules, managing time efficiently to complete tasks within allocated periods.
- Collaborated with team members to improve service quality and enhance overall client satisfaction.
- Provided attentive dog walking services, ensuring safety and wellbeing of pets during outings.
Shop assistant
Texaco Newtown Garage/Polish shop
Ledbury, Herefordshire
02.2008 - 10.2010
- Assisted customers in selecting products by providing detailed information and recommendations.
- Managed inventory levels by restocking shelves and maintaining accurate product display
- Trained new staff members on store policies and customer service best practices.
- Completed opening and closing duties in line with established schedule.
- Handled cash register efficiently, ensuring accurate transactions.
- Collaborated with team members to manage stock levels and ensure timely restocking of shelves.
Machine operator
Robinson's Jam Factory
Ledbury, Herefordshire
08.2006 - 02.2008
- Operated complex machinery to ensure seamless production flow.
- Monitored equipment performance and maintained optimal operating conditions.
- Assisted in training new operators on safety protocols and machinery usage.
- Conducted routine inspections and identified potential mechanical issues.
Phone banking officer
Credit BANK
Lublin/Poland
10.2005 - 07.2006
- Managed inbound and outbound calls to assist customers with inquiries and transactions.
- Resolved customer issues effectively by utilizing problem-solving skills and product knowledge.
- Documented customer interactions in database to ensure accurate record-keeping and follow-up.
Education
TQUK level2 - Customer Service in Health and Social Care Settings
Bedford College Group
06.2025 - 09.2025
TQUK Level 2 - Principles of Business Administration
Sunderland College
03.2025 - 06.2025
Master of Administration Law - Administration Law
THE JOHN PAUL II CATHOLIC UNIVERSITY
LUBLIN/POLAND 10.2002 - 05.2007
Master of History - General and Polish history with teaching and archival specialization
THE JOHN PAUL II CATHOLIC UNIVERSITY
LUBLIN/POLAND 10.1999 - 10.2004
Skills
- Fast learning
- Teamwork
- Critical thinking
- Problem solving
- Organization
- Responsibility
- Communication
References
References available upon request.
Timeline
TQUK level2 - Customer Service in Health and Social Care Settings
Bedford College Group
06.2025 - 09.2025
TQUK Level 2 - Principles of Business Administration
Sunderland College
03.2025 - 06.2025
Housekeeping cleaner/ dog walker/party assistant
Self employed
04.2017 - Current
Shop assistant
Texaco Newtown Garage/Polish shop
02.2008 - 10.2010
Machine operator
Robinson's Jam Factory
08.2006 - 02.2008
Phone banking officer
Credit BANK
10.2005 - 07.2006
Master of Administration Law - Administration Law
THE JOHN PAUL II CATHOLIC UNIVERSITY
10.2002 - 05.2007
Master of History - General and Polish history with teaching and archival specialization
THE JOHN PAUL II CATHOLIC UNIVERSITY
10.1999 - 10.2004
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