Overview
Work history
Education
Skills
Timeline
Generic

Agnieszka Karwacka

Overview

3
3
years of professional experience
8
8
years of post-secondary education

Work history

Receptionist

National Probation Service
Nottingham
09.2024 - Current
  • Point of contact for external staff, professionals and service users.
  • Managing phone calls to allow smooth communication and safe information sharing between officers and service users.
  • Handling of petty cash and vouchers to reimburse bus fare, as well as providing other financial support through the use of professional judgment.
  • Upholding confidentiality.
  • Overseeing office supply orders.
  • Raising office faults, ensuring office operations are able to return to normal.
  • Tracking attendance and using a room booking system through excel.
  • Key holder.

Tutor

Explore Learning
10.2023 - 09.2024
  • Tutoring a range of pupils from the ages of 5 to 15
  • Safeguarding is a very important aspect of this role – Online and Offline
  • Self-study to ensure that my knowledge of all curriculums is up to date
  • Ability to change communication styles depending on the age group and parental feedback
  • Ensuring cleanliness of station
  • Working under timed pressure

Technician

Nottingham Trent University
09.2023 - 09.2024
  • Being a point of contact for students and staff
  • Becoming adaptable and flexible to accommodate for tasks at hand
  • Staying on track with multiple tasks and ensuring they’re completed to a high standard

Hourly paid enrolment officer

Walsall College
07.2023 - 09.2023
  • Ensuring the correct enrolment of college students
  • Safeguarding
  • Becoming a main point of contact for students
  • Working alongside a team of trained residency assessors and the exams team
  • Taking payment for courses

Student Warden

Nottingham Square
09.2022 - 07.2023
  • Ensuring safety at accommodation
  • Safeguarding
  • Becoming a main point of contact for students when the office is closed
  • Working alongside two other wardens
  • Ensuring fire safety and safe evacuation during fire evacuation

Teaching Assistant

Outreach Ambassador
05.2022 - 07.2023
  • Networking with an assortation of schools, varying between the ages of 10-19
  • Forming connections with various groups
  • Safeguarding
  • Becoming a main point of contact
  • Working alongside other ambassadors
  • Expanding knowledge on university to ensure any queries can be answered

Catering Staff

John Lewis
10.2022 - 04.2023
  • Working in the café of John Lewis
  • Taking stock, making drinks and handling food
  • Working alongside a team
  • Working under pressure
  • Ensuring cleanliness of surroundings
  • Completion of Food Safety Training (up to Level 2)

Student Ambassador - Support

Nottingham Trent University
01.2022 - 07.2022
  • Supporting Nottingham Trent University through open days and various events
  • Understanding of the Criminology curriculum
  • Breaking down of information to ensure understanding
  • Teamwork: specifically working alongside other students and lecturer
  • Communication: speaking with prospective students and their parents

Student In Classroom - Teaching Assistant

01.2022 - 04.2022
  • Supporting a class of Year 2 students with their studies for 10 weeks
  • Understanding of the Year 2 curriculum
  • Safeguarding
  • Breaking down of information to ensure understanding
  • Teamwork: specifically working alongside the class teacher and a teacher in training

Education

Bachelor of Arts - Criminology

Nottingham Trent University
09.2021 - 07.2024

A-Levels - Psychology Grade B, History Grade C, IT Cambridge Technical with a Distinction

Aldridge School 6th Form
09.2019 - 06.2021

GCSE - 10 GCSEs with Grade 5 or above, including Math (6) and English (5)

Aldridge School
01.2016 - 07.2019

Skills

  • Teamwork
  • Leadership
  • Email management
  • Postal handling
  • Scheduling
  • Data inputting
  • Multitasking and prioritisation

Timeline

Receptionist

National Probation Service
09.2024 - Current

Tutor

Explore Learning
10.2023 - 09.2024

Technician

Nottingham Trent University
09.2023 - 09.2024

Hourly paid enrolment officer

Walsall College
07.2023 - 09.2023

Catering Staff

John Lewis
10.2022 - 04.2023

Student Warden

Nottingham Square
09.2022 - 07.2023

Teaching Assistant

Outreach Ambassador
05.2022 - 07.2023

Student Ambassador - Support

Nottingham Trent University
01.2022 - 07.2022

Student In Classroom - Teaching Assistant

01.2022 - 04.2022

Bachelor of Arts - Criminology

Nottingham Trent University
09.2021 - 07.2024

A-Levels - Psychology Grade B, History Grade C, IT Cambridge Technical with a Distinction

Aldridge School 6th Form
09.2019 - 06.2021

GCSE - 10 GCSEs with Grade 5 or above, including Math (6) and English (5)

Aldridge School
01.2016 - 07.2019

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Agnieszka Karwacka