Agnieszka Karwacka
Overview
3
3
years of professional experience
8
8
years of post-secondary education
Work history
Receptionist
National Probation Service
Nottingham
09.2024 - Current
- Point of contact for external staff, professionals and service users.
- Managing phone calls to allow smooth communication and safe information sharing between officers and service users.
- Handling of petty cash and vouchers to reimburse bus fare, as well as providing other financial support through the use of professional judgment.
- Upholding confidentiality.
- Overseeing office supply orders.
- Raising office faults, ensuring office operations are able to return to normal.
- Tracking attendance and using a room booking system through excel.
- Key holder.
Tutor
Explore Learning
10.2023 - 09.2024
- Tutoring a range of pupils from the ages of 5 to 15
- Safeguarding is a very important aspect of this role – Online and Offline
- Self-study to ensure that my knowledge of all curriculums is up to date
- Ability to change communication styles depending on the age group and parental feedback
- Ensuring cleanliness of station
- Working under timed pressure
Technician
Nottingham Trent University
09.2023 - 09.2024
- Being a point of contact for students and staff
- Becoming adaptable and flexible to accommodate for tasks at hand
- Staying on track with multiple tasks and ensuring they’re completed to a high standard
Hourly paid enrolment officer
Walsall College
07.2023 - 09.2023
- Ensuring the correct enrolment of college students
- Safeguarding
- Becoming a main point of contact for students
- Working alongside a team of trained residency assessors and the exams team
- Taking payment for courses
Student Warden
Nottingham Square
09.2022 - 07.2023
- Ensuring safety at accommodation
- Safeguarding
- Becoming a main point of contact for students when the office is closed
- Working alongside two other wardens
- Ensuring fire safety and safe evacuation during fire evacuation
Teaching Assistant
Outreach Ambassador
05.2022 - 07.2023
- Networking with an assortation of schools, varying between the ages of 10-19
- Forming connections with various groups
- Safeguarding
- Becoming a main point of contact
- Working alongside other ambassadors
- Expanding knowledge on university to ensure any queries can be answered
Catering Staff
John Lewis
10.2022 - 04.2023
- Working in the café of John Lewis
- Taking stock, making drinks and handling food
- Working alongside a team
- Working under pressure
- Ensuring cleanliness of surroundings
- Completion of Food Safety Training (up to Level 2)
Student Ambassador - Support
Nottingham Trent University
01.2022 - 07.2022
- Supporting Nottingham Trent University through open days and various events
- Understanding of the Criminology curriculum
- Breaking down of information to ensure understanding
- Teamwork: specifically working alongside other students and lecturer
- Communication: speaking with prospective students and their parents
Student In Classroom - Teaching Assistant
01.2022 - 04.2022
- Supporting a class of Year 2 students with their studies for 10 weeks
- Understanding of the Year 2 curriculum
- Safeguarding
- Breaking down of information to ensure understanding
- Teamwork: specifically working alongside the class teacher and a teacher in training
Education
Bachelor of Arts - Criminology
Nottingham Trent University
09.2021 - 07.2024
A-Levels - Psychology Grade B, History Grade C, IT Cambridge Technical with a Distinction
Aldridge School 6th Form
09.2019 - 06.2021
GCSE - 10 GCSEs with Grade 5 or above, including Math (6) and English (5)
Aldridge School
01.2016 - 07.2019
Skills
- Teamwork
- Leadership
- Email management
- Postal handling
- Scheduling
- Data inputting
- Multitasking and prioritisation
Timeline
Receptionist
National Probation Service
09.2024 - Current
Tutor
Explore Learning
10.2023 - 09.2024
Technician
Nottingham Trent University
09.2023 - 09.2024
Hourly paid enrolment officer
Walsall College
07.2023 - 09.2023
Catering Staff
John Lewis
10.2022 - 04.2023
Student Warden
Nottingham Square
09.2022 - 07.2023
Teaching Assistant
Outreach Ambassador
05.2022 - 07.2023
Student Ambassador - Support
Nottingham Trent University
01.2022 - 07.2022
Student In Classroom - Teaching Assistant
01.2022 - 04.2022
Bachelor of Arts - Criminology
Nottingham Trent University
09.2021 - 07.2024
A-Levels - Psychology Grade B, History Grade C, IT Cambridge Technical with a Distinction
Aldridge School 6th Form
09.2019 - 06.2021
GCSE - 10 GCSEs with Grade 5 or above, including Math (6) and English (5)
Aldridge School
01.2016 - 07.2019
Similar Profiles
Ismay WilliamsIsmay Williams
Probation officer at National Probation ServiceProbation officer at National Probation Service
Sherene DitanoSherene Ditano
Receptionist at National Probation ServiceReceptionist at National Probation Service
Yasmin MortonYasmin Morton
Residential Support Worker at National Probation ServiceResidential Support Worker at National Probation Service
Natasha DhirNatasha Dhir
Residential Worker at National Probation ServiceResidential Worker at National Probation Service
Kaleis GibsonKaleis Gibson
Receptionist at Todd, Bremer, and Lawson Inc.Receptionist at Todd, Bremer, and Lawson Inc.