Aggie Timmins

Promoted to Area Operations Manager in April 2022, I am responsible for leading the North Wales and Shropshire Area for Travelodge, which includes 17 hotels and a team of 242 colleagues. My core duties include driving the best guest experience, ensuring health and safety compliance, and fostering a high-engagement culture. I directly manage 17 hotel managers, focusing on their well-being and ensuring they have the resources needed to run their hotels successfully. I pride myself on being a problem-solver and an inspiring leader who treats the team like a family. My biggest achievements in this role include being nominated for Area of the Year in 2023 and winning the Small Lodge of the Year award, a testament to my commitment to operational excellence and team success..

Key accountabilities;

• Cultivated and mentored a high-performing leadership team, empowering them to consistently exceed company targets and manage costs effectively.
• Drove commercial growth by maximizing performance across all key business measures and sectors.
• Oversaw full compliance with all health and safety regulations, creating a safe environment for a team of 242.
• Inspired a team of managers to become powerful company ambassadors, enhancing the brand’s reputation and promoting the business.
• Guided the team through change initiatives, ensuring a seamless adoption and successful transition for all.
• Coached and mentored a team of 17 direct reports, empowering them to grow as leaders and achieve their full potential.

A skilled and adaptable Hotel Manager with extensive experience managing diverse properties, from small roadside lodges to large city-center hotels. In addition to core hotel management duties, I also took on project-based roles for Travelodge, including the nationwide rollout of important training program. I consistently demonstrated success in leading teams to deliver exceptional guest experiences, driving business growth, and maintaining high standards in all aspects of hotel operations, from financial oversight to health and safety compliance. I am committed to fostering a positive and engaging team culture while ensuring staff well-being. My achievements were recognized with several awards, including the prestigious Hotel Manager of the Year in 2018 and the Principle Hotel of the Year award

Key accountabilities:

• Directed all hotel operations, ensuring exceptional guest experiences and achieving key business targets.
• Inspired and mentored diverse teams, empowering them to deliver outstanding performance and results.
• Enforced rigorous compliance with all company and statutory Health and Safety regulations, creating a secure environment for guests and staff.
• Oversaw financial performance, managed budgets, and implemented commercial strategies to drive significant business growth.