Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
AGBANA FOLASADE EUNICE

AGBANA FOLASADE EUNICE

CARE SUPPORT WORKER
Manchester

Summary

Compassionate Care support worker with extensive experience in Support work and patient care. Effectively and efficiently carries out varied general care duties. Delivers the best possible safety and well-being at all times in line with care policies. High-energy individual eager to contribute empathy and companionship to client relationships. Caring and communicative with excellent problem-solving and conflict-resolution skills. Compassionate Care Support Worker accustomed to monitoring and promoting client well-being. Coordinates appointments and transportation to support needs. Caring and communicative with high-level emotional intelligence.

Overview

19
19
years of professional experience

Work history

Care Support Worker

First Call Recruitment Agency
Manchester, Manchester
03.2023 - Current
  • Offered clinical support from wound care to medication administration.
  • Collaborated with clients to clean house and prepare meals with person-centred care approach.
  • Updated first aid training to protect client welfare.
  • Assisted in all aspects of personal care while encouraging independence and activity appropriate to individual ability.
  • Worked in close partnership with families, friends and carers to improve care plan effectiveness.
  • Met needs of clients with learning difficulties and handled challenging behaviours.
  • Assisted in all aspects of personal hygiene, prioritising patient dignity, privacy and independence.
  • Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
  • Monitored physical and emotional wellbeing of individuals, reporting changes to care managers.
  • Prepared tasty and healthy meals to meet dietary requirements.
  • Delivered on care plan goals while responsibly managing client budget.
  • Successfully empowered individuals to pursue hobbies and leisure activities, such as shopping and creative activities.
  • Actively contributed to personalised support planning, presenting new opportunities to achieve maximum choice and control in service users' lives.
  • Documented accurate and updated caseload records and reports to streamline process.
  • Maintained high levels of patient morale, providing guidance and encouragement through physical and emotional support.

Rockgarden Homecare Agency
08.2021 - 02.2023
  • Time management: Meticulously followed planned schedules for all tasks, including travel times to ensure all clients received care without delay
  • Hygiene and health and safety: Worked in compliance with applicable regulations with a special focus on ensuring clients were advised on safety in the home
  • Confidentiality: Strictly observed all GDPR requirements for clients' personal data
  • Communication: Built a good rapport with clients to offer genuine and therapeutic social interaction
  • Administrative assistance: Assisted clients with tasks such as bill payments and making doctor's appointments
  • Delivered at-home care to the aged, serving eight clients at a time in Agege area of
  • Lagos
  • Achieved compliance with 100% of record-keeping inspections, ensuring all administration was fully up to date and compliant
  • Monitored and recorded the general health of clients, including taking blood pressure and ensuring that all daily medication was administered
  • Identified serious vulnerabilities in four clients and escalated to adult social care, ensuring necessary support was provided and followed through with
  • Attended area meetings to share best practices and keep up to date with local issues and changes to regulatory frameworks.

Wellcare Home Medicals Limited
07.2020 - 08.2021
  • Aided residents with everyday activies including mealtime, bathing and grooming
  • Assisted residents with organisation and cleaning of spaces and belongings
  • Built meaningful relationships with residents and offered emotional support through challenging situations
  • Drove residents to visit friends and family, collecting them and dropping them home.

Sales Representative

Imose Phones Technology Limited
03.2015 - 06.2020
  • Liaising and networking with a range of stakeholders including customers, colleagues, suppliers and partner organizations
  • Demonstrate merchandise and show consumers how to maximize their features
  • Successfully developed strategy to drive business growth in 2015 throughout territory
  • Increased client base by 20% and turned negative sales trend to a positive 15% growth through 2015
  • Discuss warranties and replacement parts
  • Highly focused; able to consistently achieve sales objectives through effective account management and commitment to customer satisfaction
  • Partnered with customers to implement end of term book buybacks

Sales Executive

Bamiwo Trading Stores
03.2005 - 08.2007
  • Responding to incoming email and phone enquiries
  • Communicating with target audiences and managing customer relationships
  • Gathering market and customer information
  • Liaising with vendors to check the progress of existing orders
  • Inventory Management
  • Managing the production of marketing materials, including leaflets, posters, flyers, newsletter and advertisement
  • Gaining a clear understanding of customers' businesses and requirements
  • Making accurate, rapid cost calculations and providing customers with quotations

Education

B.Sc - Business Administration

University of Ado
2015

Diploma - Banking and Finance

Federal Polytechnic Ilaro
2005

Skills

  • Disability support
  • Elderly care
  • Care plan management
  • Wheelchair transfer
  • Conflict management
  • Safeguarding knowledge
  • Community integration
  • Personal hygiene assistance
  • Mental health support
  • Multi-disciplinary team collaboration
  • Schedule management
  • Errands assistance
  • Patient-centred care
  • Risk assessments
  • Activities of Daily Living

Languages

English
Fluent

Timeline

Care Support Worker

First Call Recruitment Agency
03.2023 - Current

Rockgarden Homecare Agency
08.2021 - 02.2023

Wellcare Home Medicals Limited
07.2020 - 08.2021

Sales Representative

Imose Phones Technology Limited
03.2015 - 06.2020

Sales Executive

Bamiwo Trading Stores
03.2005 - 08.2007

B.Sc - Business Administration

University of Ado

Diploma - Banking and Finance

Federal Polytechnic Ilaro

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