Agata Maria Radziwon

Team Supervision: Oversee and supervise the daily operations of the shop, including managing staff schedules, assigning tasks, and ensuring proper training for new employees.

Customer Service: Interact with customers, handle inquiries or complaints, and ensure a high level of customer satisfaction.

Inventory Management: Monitor inventory levels, place orders for supplies, and ensure stock is maintained at appropriate levels to meet demand while minimizing waste

Quality Control: Ensure that all products served meet quality standards, including the taste, presentation, and consistency of products

Financial Management: Assist in managing the budget, tracking sales, and controlling costs to optimize profitability.

Maintain Cleanliness and Safety Standards: Ensure that the shop complies with health and safety regulations, and maintain a clean and inviting environment for customers and staff.

Handle Administrative Tasks: Assist in paperwork, such as payroll, employee records, and other administrative duties as needed.

Overall Operations Management: Oversee and manage all aspects of the shop's operations, including staffing, inventory, customer service, finances, safety.

Team Leadership and Supervision: Hire, train, schedule, and manage staff, ensuring they are well-trained, motivated, and providing excellent customer service.

Financial Management: Develop and manage budgets, track sales, expenses, and profitability, and make strategic decisions to optimize financial performance.

Strategic Planning: Develop and implement business strategies to increase sales.

Compliance and Regulations: Ensure compliance with health and safety regulations, food safety standards, and other legal requirements related to operating a shop.

Problem-Solving and Crisis Management: Handle any challenges that arise, whether it's resolving customer complaints, addressing staffing issues, or managing unexpected situations to maintain smooth operations.