AGATA ZMUDA

Food Store Manager | DMR FOODS LTD - Bognor Regis, West Sussex

04/2019 - 04/2025

• Carried out day-to-day duties accurately and efficiently.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Completed duties to deliver on targets with accuracy and efficiency.
  *Worked flexible hours, covering nights, weekends and bank holidays.
  *Offered friendly, efficient customer service and handled challenging situationswith ease.
  *Used critical thinking to break down problems, evaluate solutions and make decisions.
  * Used Microsoft Word and other software tools to create documents and clear communications.
  *Applied positive customer service approach to increase satisfaction levels.

10/2025 - 04/2026

• Managed table settings for enhanced dining experience.
• Maintained clean and organised dining area for customer comfort.
• Handled cash transactions accurately, ensured balanced till at end of shift.
• Advanced team efficiency by assisting in training new waitstaff members.
• Ordered and stocked beverage supplies, maintained availability of popular drinks.
• Improved customer satisfaction by providing efficient and friendly service.
• Warmly greeted guests upon arrival to create welcoming atmosphere.
• Provided friendly, courteous service, maximising positive customer satisfaction ratings.
• Delivered exceptional service by greeting and serving customers in timely, friendly manner.
• Kept tables clear of used crockery, glassware and cutlery.

• Polished furniture and fittings for a sleek look in corporate settings.
• Adhered to health regulations through consistent use of gloves, masks and other protective wear during tasks.
• Reported any damage found during routine cleans; ensured quick repairs or replacements as necessary.
• Ensured safety standards through correct usage of cleaning chemicals and equipment.
• Demonstrated punctuality and reliability whilst adhering to assigned schedules without fail.
• Delivered top-quality service by promptly addressing any specific cleaning requests from clients.
• Maintained cleanliness of office spaces for a healthy work environment.

• Improved product visibility with strategic shelf arrangements.
• Built rapport with frequent shoppers to foster loyal customer base.
• Facilitated smooth checkouts with efficient bagging and wrapping practices.
• Handled queries regarding products, providing detailed information as necessary.
• Maintained clean, appealing shop environment for comfortable shopping experience.
• Coordinated closely with management on shop floor layouts and visual merchandising.
• Ensured customer satisfaction by providing attentive service and handling complaints professionally.
• Upheld company policies whilst dealing with returns and exchanges.
• Promoted sales and special promotions to increase store revenue.
• Handled cash register efficiently, ensuring accurate transactions.
• Guided customers to locate products or alternative items.
• Replenished floor stock and processed deliveries promptly, maximising product availability for customers.