Overview
Work history
Education
Skills
Custom
Personal Information
Timeline
Generic

Agata Skowronska

Glasgow

Overview

6
6
years of professional experience
3
3
years of post-secondary education

Work history

Commercial Manager

Zara Silvebrurn
  • Develop and implement commercial strategies to drive sales and maximize profitability for the company
  • Collaborate with the merchandising and buying teams to ensure the right product assortment for each store location
  • Monitor and manage inventory levels to optimize stock availability and minimize overstock situations
  • Lead and guide the sales team to achieve sales targets and provide exceptional customer service
  • Build and maintain strong relationships with suppliers, vendors, and other business partners
  • Oversee the planning and execution of marketing and promotional activities to enhance brand visibility and attract customers
  • Conduct regular performance reviews and provide feedback to the sales team, identifying areas for improvement and development
  • Prepare and present sales reports, forecasts, and budgets to senior management, providing insights and recommendations for business growth
  • Stay updated on industry trends and competitor activities to proactively adapt strategies and maintain a competitive edge in the market
  • Established and reported KPIs to measure business performance
  • Guided project management activities with cost estimation, resource identification and timeline preparation
  • Handled document preparation and monthly report generation, submitting to appropriate parties for review.

Sales Assistant

Papyrus Silverburn
11.2015 - 04.2017
  • Responsible for delivering a friendly service, greeting and making eye contact with every customer that comes to the store
  • Playing an active role in providing a positive customer experience and driving sales
  • Supporting the store team and manager to increase revenue streams and profit targets
  • Providing a friendly and helpful service to customers
  • Maintaining high standards of presentation and cleanliness across the store
  • Demonstrating good product knowledge to customers on key promotions and offers
  • Providing cover in other areas during periods of holidays and sickness
  • Approaching customers that may require assistance if you are on the shop floor
  • Carrying out stock replenishment
  • Ensuring all areas of the store remain tidy at all times
  • Processing online orders.

Despatch Team Leader

Procter&Gamble
London
05.2011 - 03.2015
  • Responsible for delivering items to customers by verifying orders, inventorying stock, arranging transportation and checking quality of all products
  • Organizes item orders by editing for price, promotions, weight compliance
  • Arranges shipments by checking stock to determine inventory levels; anticipating delivery requirements; placing and expediting orders
  • Ships items by examining items, destination, route, rate, delivery time; ordering carriers
  • Keeps customers informed by forwarding notice of item availability, shipment date and method, and current status; answering questions
  • Protects organization reputation by keeping pricing, promotion, purchase order, and credit-limit information confidential.

Education

European University of Law and Administration in London
01.2012 - 04.2015

Skills

  • Cash management
  • Operating tills
  • Stock management
  • Visual merchandising
  • Checking deliveries
  • Supervising
  • Customer interaction
  • Giving product advice
  • Health & Safety procedures
  • Influencing skills
  • Articulate
  • Retailing attributes
  • Excellent attention to details
  • Strong verbal and written communication skills
  • Friendly and confident telephone manner
  • Superb time management
  • Financial records analysis
  • Customer service oriented
  • Enthusiastic communicator
  • Self-motivated

Custom

Yes

Personal Information

Nationality: Polish

Timeline

Sales Assistant

Papyrus Silverburn
11.2015 - 04.2017

European University of Law and Administration in London
01.2012 - 04.2015

Despatch Team Leader

Procter&Gamble
05.2011 - 03.2015

Commercial Manager

Zara Silvebrurn

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Agata Skowronska