Agata Skowronska
Glasgow
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work history
Commercial Manager
Zara Silvebrurn
- Develop and implement commercial strategies to drive sales and maximize profitability for the company
- Collaborate with the merchandising and buying teams to ensure the right product assortment for each store location
- Monitor and manage inventory levels to optimize stock availability and minimize overstock situations
- Lead and guide the sales team to achieve sales targets and provide exceptional customer service
- Build and maintain strong relationships with suppliers, vendors, and other business partners
- Oversee the planning and execution of marketing and promotional activities to enhance brand visibility and attract customers
- Conduct regular performance reviews and provide feedback to the sales team, identifying areas for improvement and development
- Prepare and present sales reports, forecasts, and budgets to senior management, providing insights and recommendations for business growth
- Stay updated on industry trends and competitor activities to proactively adapt strategies and maintain a competitive edge in the market
- Established and reported KPIs to measure business performance
- Guided project management activities with cost estimation, resource identification and timeline preparation
- Handled document preparation and monthly report generation, submitting to appropriate parties for review.
Sales Assistant
Papyrus Silverburn
11.2015 - 04.2017
- Responsible for delivering a friendly service, greeting and making eye contact with every customer that comes to the store
- Playing an active role in providing a positive customer experience and driving sales
- Supporting the store team and manager to increase revenue streams and profit targets
- Providing a friendly and helpful service to customers
- Maintaining high standards of presentation and cleanliness across the store
- Demonstrating good product knowledge to customers on key promotions and offers
- Providing cover in other areas during periods of holidays and sickness
- Approaching customers that may require assistance if you are on the shop floor
- Carrying out stock replenishment
- Ensuring all areas of the store remain tidy at all times
- Processing online orders.
Despatch Team Leader
Procter&Gamble
London
05.2011 - 03.2015
- Responsible for delivering items to customers by verifying orders, inventorying stock, arranging transportation and checking quality of all products
- Organizes item orders by editing for price, promotions, weight compliance
- Arranges shipments by checking stock to determine inventory levels; anticipating delivery requirements; placing and expediting orders
- Ships items by examining items, destination, route, rate, delivery time; ordering carriers
- Keeps customers informed by forwarding notice of item availability, shipment date and method, and current status; answering questions
- Protects organization reputation by keeping pricing, promotion, purchase order, and credit-limit information confidential.
Education
European University of Law and Administration in London
01.2012 - 04.2015
Skills
- Cash management
- Operating tills
- Stock management
- Visual merchandising
- Checking deliveries
- Supervising
- Customer interaction
- Giving product advice
- Health & Safety procedures
- Influencing skills
- Articulate
- Retailing attributes
- Excellent attention to details
- Strong verbal and written communication skills
- Friendly and confident telephone manner
- Superb time management
- Financial records analysis
- Customer service oriented
- Enthusiastic communicator
- Self-motivated
Custom
Yes
Personal Information
Nationality: Polish
Timeline
Sales Assistant
Papyrus Silverburn
11.2015 - 04.2017
European University of Law and Administration in London
01.2012 - 04.2015
Despatch Team Leader
Procter&Gamble
05.2011 - 03.2015
Commercial Manager
Zara Silvebrurn
Similar Profiles
Parsa OlyaeifardParsa Olyaeifard
SALES ASSOCIATE / CASHIER / INVENTORY: at (Zara York Dale Mall / Zara Oshawa Centre)SALES ASSOCIATE / CASHIER / INVENTORY: at (Zara York Dale Mall / Zara Oshawa Centre)
FARAH KHALED BURHAN QUADOSFARAH KHALED BURHAN QUADOS
Retail Sales Associate at Zara HomesRetail Sales Associate at Zara Homes
Stara VidaurretaStara Vidaurreta
Stock Manager at ZaraStock Manager at Zara
Alyx MitchellAlyx Mitchell
Autism Practitioner at Scottish AutismAutism Practitioner at Scottish Autism
CHUKWUKA KELVIN UGBEKILECHUKWUKA KELVIN UGBEKILE
Support Worker at SHAUN HOMECARESupport Worker at SHAUN HOMECARE