Agata Garas - Grigg
Cheltenham
Summary
Offering strong foundation in design principles and customer service. Knowledgeable about space planning, colour coordination, and client communication. Ready to use and develop creativity, problem-solving, and project management.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work history
New Build Kitchen Designer/Administrator
Premiere Kitchens
02.2017 - 06.2025
- Analyzing tender documentation and architectural drawings
- Created competitive price quotes and CAD drawings to illustrate client's specification
- Collaborating with BDMs, architects, buyers, site managers and others
- Completing tenders for modular, new build and commercial projects on all levels
- Supervision of tendering department
- Managing and planning workload
- Creating presentation packs for customers
- Completing daily KPIs and spredsheets for tracking company effectiveness
- Collaborated with contractors, enhancing project efficiency by effective communication..
- Managed project timelines effectively to ensure timely completion of assigned tasks.
- Handled customer queries professionally, building trust and fostering repeat business.
- Attended trade shows and exhibitions for exposure to global kitchen design trends ( KBB)
- Ad hoc tasks set by the manager
Sales Order Processing Team Member, Customer Care Administrator
Premiere Kitchens
08.2014 - 02.2017
- Processing customer orders
- Sales administration
- Scheduling and booking collections/deliveries
- Dealing with transport, production and supply chain departments
- Dealing with ongoing issues and queries via the phone and email
- Liaising with customers – delivery dates, delays, recent issues, queries etc.
- Processing cancellations/credit notes
- Ad hoc tasks set by the manager
- Provided excellent customer service to enhance business reputation.
- Applied exceptional memory and multi-tasking skills to maintain optimal productivity.
Store Liaison Office Clerk/Assistant
SUPERDRY
05.2013 - 07.2013
- Data entry of manifest production numbers for management of UK and Ireland stores
- Stock reports for shop floor members
- Supplying delivery sheets and dispatch information
- Liaising with store managers in regard to any delays or problems with important deliveries of goods
- Liaising with other departments (returns, dispatch and outlet)
- Uploading delivery notes
- Updating daily news on the website
- Ad hoc tasks set by the manager
Education
Bachelor's Degree - Journalism & Social Communication
Boleslaw Prus University
01.2008 - 01.2011
Skills
- Target-oriented
- Quick learner
- Organized
- Skilled problem solver
- Creative
- Microsoft Office (Word, Excel, PowerPoint)
- Full UK driving licence
- Kitchen ergonomics knowledge
- Collaborative
Languages
English
Polish
Personal Information
Hobbies: In my free time I love to cook, listen to live music and visit galleries and museums. I also love to bake cakes and thrift vintage treasures.
Custom
- PIABA L3 Accreditation In Kitchen Design
- Cyber Security Awareness
- Manual Handling (IHasco course)
- Display Screen Equipment (IHasco course)
- Business Compliance Essentials (IHasco course)
- HR Compliance & Wellbeing Essentials (IHasco course)
- Health & Safety Essentials (IHasco course)
- Journalism & Social Communication Bachelor's Degree; studied at Boleslaw Prus University in Warsaw 08/01/08 - 06/01/11
Affiliations
- Reading
- Art
- Foodie
Timeline
New Build Kitchen Designer/Administrator
Premiere Kitchens
02.2017 - 06.2025
Sales Order Processing Team Member, Customer Care Administrator
Premiere Kitchens
08.2014 - 02.2017
Store Liaison Office Clerk/Assistant
SUPERDRY
05.2013 - 07.2013
Bachelor's Degree - Journalism & Social Communication
Boleslaw Prus University
01.2008 - 01.2011
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