Summary
Overview
Work history
Education
Skills
Certification
Languages
Interests and activities
References
Personal Details
Timeline
Generic
Agata Chelchowska

Agata Chelchowska

Elm,Cambridgeshire

Summary

Reliable, hardworking individual with background in food preparation, hygiene and customer service.

Friendly and approachable with excellent teamwork and organisation skills.

Overview

23
23
years of professional experience
1
1
Certification

Work history

Replenishment Assistant

Tesco Superstore
March, Cambridgeshire
08.2017 - 12.2025
  • Stocked and filled shelves and display units
  • Ensured that shelves and displays are well stocked at all times
  • Advised and provided customers support and assistance
  • Attached security tags
  • Faced-up shelves for customers to easily identify products, moved and replenished stock
  • Carried out housekeeping duties
  • Kept aisles and display units clean and tidy
  • Worked with other colleagues in friendly and helpful atmosphere
  • Stacked items neatly to create presentable shop displays
  • Reported delivery damages to senior staff for quick resolution
  • Located desired items for customers to improve sales
  • Relocated misplaced stock to correct shelf
  • Unpacked and processed deliveries quickly to maximise available goods
  • Replaced stock on empty and low-quantity shelves
  • Sorted items into correct locations to keep good shop order

Continuous Improvement Assistant, Data Analyst Assistant, Seam checker, Quality Controller, Seamer Operator

Premier Foods / Princes
Wisbech, Cambridgeshire
07.2004 - 08.2017

Continuous Improvement Assistant ( Part Time )

  • Part of team responsible for delivering of data capture from production area's paperwork through each production line, cooker, packer line
  • Admin support- involved with project plans and updating action tracker supporting and tracking 5S audits
  • Took notes at CI meetings
  • Designed factory boards and signs
  • Produced T-cards for process confirmation

Data Analyst Assistant in Operations department

  • Collected, analysed and presented manufacturing data across site
  • Audited paperwork from production lines for accuracy
  • Worked as part of team responsible for delivering of data capture from production area's paperwork through each production line, cooker, packer line
  • Input of line data into IDHAMMAR system

Seam Checker in Sterilisation department

  • Assessed of visual can & seam faults
  • Ensured that seams conform to standards within seam specification, communicated, listened and solved seam problems
  • Operated equipment and tools reliably and safely
  • Trained others
  • Ensured of forming good seam to protect product in can
  • Made some of decisions, helped eliminating faults

Quality Controller in QA department

  • Checked , tasted, sampled as required and weighed of finished products
  • Verified dimensions, colour, texture and physical characters of product
  • Monitored and reported all problems in production areas and quality issues to management
  • Monitored quality of all finished products
  • Worked to targets set by management with responsibilities for checking product specification and quality

Factory operative - Seamer Operator

  • Operated equipment and seamer machinery on busy production line in safe manner
  • Recorded production statistics, made good seal and visual checking for compliance and faults
  • Worked in team environment to operate production lines
  • Fixed minor issues that may arise with production line and trouble shooting when production issues occur

Hotel Catering - Waitress, Barmaid, Evening Receptionist

Elme Hall Hotel
Wisbech
02.2003 - 08.2004
  • Ensured that guests are served efficiently in relaxed atmosphere, provided friendly and helpful service
  • Communicated and worked effectively in team
  • Served customers in polite and professional manner
  • Prepared bar and restaurant for next shift
  • Served customers with meals and drinks
  • Prepared desserts and occasionally cooked breakfasts
  • Worked with other staff in friendly and helpful atmosphere
  • Dealt with customs enquiries
  • Answered phone, took bookings over phone
  • Used till and handled cash
  • Kept guest tables neat and tidy by regularly clearing away dirty dishes, used glasses and wiping down surfaces
  • Maintained bar stocks, replenished daily as necessary
  • Greeted guests upon arrival to create welcoming atmosphere
  • Provided efficient food and drinks service for high levels of customer satisfaction
  • Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes
  • Set tables before guests arrival, prepared and set cutlery and refilling condiments

Waitress

Duxford Lodge Hotel Hotel and Restaurant
Duxford
11.2002 - 02.2003
  • Served meals and drinks with professionalism and skill
  • Maintained high presentation and quality standards
  • Warmly greeted guests upon arrival to create welcoming atmosphere
  • Provided efficient food and drinks service for high levels of customer satisfaction
  • Neatly set tables before guests' arrival, prepared and set cutlery and refilled condiments
  • Attended tables regularly to check customer needs were met, promptly processed additional food and drink orders
  • Worked on front line of customer service in restaurant
  • Took food and drink orders
  • Explained menu and providing suggestions
  • Worked effectively as part of team
  • Prepared restaurant for next shift
  • Helped to improve workflow and customer service quickly and efficiently
  • Handled cash transactions accurately, ensured balanced till at end of shift
  • Warmly greeted guests upon arrival to create welcoming atmosphere
  • Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders
  • Helped bar staff prepare garnishes and mix cocktails during busy bar periods

Education

Bachelor degree in Catering Business - Tourism And Hotel Management

University of Tourism And Hotel Industry
Gdańsk, Poland

High School Diploma -

1st Comprehensive College
Rumia, Poland

Primary School No 9
Rumia, Poland

Skills

  • Highly motivated, committed and hardworking individual
  • Well organised
  • Strong teamwork skills
  • Attention to detail
  • Fast learner, adaptable to new processes

Certification

  • Level 2 Award in Food Safety in Manufacturing - December 2015
  • English Functional Skills Classes - October - December 2014
  • Level 2 Award in Food Safety for Manufacturing - June 2011
  • Level 1 Certificate in Adult Numeracy- May 2009
  • Level 2 Award in Health & Safety in Workplace - February 2009
  • Level 2 Award in Food Safety in Manufacturing - November 2007
  • Entry 3 Certificate in ESOL Skills for Life - May 2007
  • National Vocational Qualification Level 1 NVQ in Food & Drink Manufacturing Operations - April 2006
  • Manual Handling - February 2006
  • Cleaning Safely with Detergents & Disinfectants - November 2004

Languages

Polish
Native
English
Fluent

Interests and activities

I am fond of sport especially athletics. I enjoy running and fitness.

Also I like cooking, gardening and spending active time with my family.

References

References available upon request.

Personal Details

Date of Birth - 28.12.1980

Nationality - Polish

Driving Licence - Full / Clean

Gender - Female

Health - Excellent, non-smoker

Timeline

Replenishment Assistant

Tesco Superstore
08.2017 - 12.2025

Continuous Improvement Assistant, Data Analyst Assistant, Seam checker, Quality Controller, Seamer Operator

Premier Foods / Princes
07.2004 - 08.2017

Hotel Catering - Waitress, Barmaid, Evening Receptionist

Elme Hall Hotel
02.2003 - 08.2004

Waitress

Duxford Lodge Hotel Hotel and Restaurant
11.2002 - 02.2003

Bachelor degree in Catering Business - Tourism And Hotel Management

University of Tourism And Hotel Industry

High School Diploma -

1st Comprehensive College

Primary School No 9
Agata Chelchowska