Summary
Overview
Work history
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Aga Zachaczewska

Cardiff

Summary

A dedicated and enthusiastic professional with a positive, can-do attitude towards every role undertaken. Proven ability to deliver exceptional attention to detail and clear, effective communication. Approachable personality with ability to support and encourage those around for the overall success of an organisation. Actively seeking new opportunities to further develop my career and expand skill set in a dynamic work environment.

Overview

8
8
years of professional experience
5
5
years of post-secondary education

Work history

Payroll Officer

gap personnel ltd
Cardiff, Cardiff
02.2022 - 02.2024
  • Streamlined payroll processing by implementing new software systems.
  • Ensured accuracy in employee records for thorough payroll management.
  • Improved efficiency with meticulous data entry and validation tasks.
  • Processed end-to-end monthly payroll to ensure timely remuneration.
  • Conducted audits of payroll data, compliance and clients specific needs to ensure branches complied with latest policies and legislations.
  • Calculate wages, bonuses, and overtime, ensuring compliance with company policies and labor laws.
  • Generate and distribute payroll reports to management, including summaries of wages, deductions, tax liabilities, and benefit contributions. Prepare and process payroll for all employees in a timely and accurate manner. Ensure deductions (e.g., taxes, insurance premiums, retirement contributions) are correctly applied. Investigate and resolve payroll discrepancies, such as underpayments, overpayments, or incorrect deductions.

Account Manager

gap personnel Ltd
01.2021 - Current


  • Managed a candidate pool of 90 workers, ensuring shift assignments align with client requirements and operational needs
  • Utilized the worker registration database effectively, maintaining compliance with company policies, procedures, and legislation
  • Handling employee grievances procedures in line with company processes
  • Liaising with clients to arrange training and seminars for candidates for specific job requirements
  • Addressing compliance escalations, manage right-to-work processes, and conduct Health and Safety/job-specific inductions
  • Optimize candidate database and job boards to match workers to client specifications efficiently
  • Oversee all administrative processes, ensuring timely and accurate payroll for all candidates using the company payroll system
  • Negotiate pay and charge rates for new and existing clients in consultation with the Branch Manager, adapting to legislative changes
  • Provide exceptional client and candidate service with a friendly demeanor and professional telephone etiquette


Lead Quality Inspector

Panasonic Manufacturing Ltd.
11.2018 - 04.2020
  • Promoted to Lead Quality Inspector due to demonstrated expertise in product knowledge and leadership skills
  • Managed the Configuration and Service Centre for Toughbook products, rugged laptops, and tablets, including the design and manufacturing of customized docking solutions
  • Oversaw the daily management of the Quality Control (QC) team, ensuring all tasks were completed effectively
  • Monitored KPIs daily, prioritizing and delegating workloads to meet operational targets
  • Coordinated with other departments to resolve quality-related issues and streamline processes
  • Conducted thorough QC inspections to maintain product standards.

Quality Inspector

Panasonic Manufacturing Ltd.
03.2017 - 11.2018
  • Responsibilities include; outgoing QC inspection for both service and production departments, customer return process, raising product and process issues with the relevant teams, ensuring shipment schedules are achieved

Assembly Operator

Panasonic Manufacturing Ltd.
09.2016 - 03.2017
  • Working to build and configure laptops and tablets according to customer request
  • Potential and skills were noticed by the quality department and transfer after 7 months of being in the business

Education

3 Gym Instructor EQF Level 4 Personal Trainer -

Gluchowski Sport Academy
Warsaw
2021

NVQ Level 2 - Leadership Management

AGILE Nation
Cardiff
03.2019 - 11.2019

Level 3 Diploma - Complementary Therapies

Cardiff And Vale College
Cardiff
2016

GCSEs -

Corpus Christy Catholic High School
Cardiff
09.2012 - 04.2015

GCSEs -

Queen Jadwiga High School
Poland
09.2010 - 04.2012

Skills

  • Communication
  • Excellent communication demonstrated to ensure all business objectives are achieved
  • Able to cascade key information to relevant members of the team
  • Effectively managed issues with other departments and personnel to improve and resolve problems
  • Team management
  • Management of a small team, ensuring all daily workload and section tasks are completed
  • Working closely with other team members to achieve targets and goals
  • Working with other team members to resolve any issues and identify improvements where there have been process failures
  • Motivating others to maintain high working standards across the business
  • Organisation
  • Ensuring effective prioritisation of workload to achieve KPI's and highest customer satisfaction
  • Attend daily meetings with other members of the business to ensure all organisation KPI's are met
  • Management of teamwork pattern, identifying actions to resolve any capacity issues
  • Management of stock levels, scrap notes where necessary and repair of defective stock
  • Excellent attention to detail, required for both inspection of product and maintaining standards
  • Problem solving
  • Key contact across the business for issues
  • Ability to quickly and effectively resolve problems whilst ensuring quality and shipment targets are still met
  • Professionalism
  • Always carrying out work to the highest standard
  • Email and communication clear and professional
  • Approachable and able to work with any team to carry out a task
  • IT Skills and Interests:
  • Good Microsoft Office Applications (Word, Excel, PowerPoint) Use of Oracle and SAP based applications

Affiliations

  • Fitness
  • Player of Cardiff Volleyball Club National Volleyball league.
  • Strength training
  • Sport enthusiast

Languages

English
Fluent
Polish
Native

References

References available upon request.

Timeline

Payroll Officer

gap personnel ltd
02.2022 - 02.2024

Account Manager

gap personnel Ltd
01.2021 - Current

NVQ Level 2 - Leadership Management

AGILE Nation
03.2019 - 11.2019

Lead Quality Inspector

Panasonic Manufacturing Ltd.
11.2018 - 04.2020

Quality Inspector

Panasonic Manufacturing Ltd.
03.2017 - 11.2018

Assembly Operator

Panasonic Manufacturing Ltd.
09.2016 - 03.2017

GCSEs -

Corpus Christy Catholic High School
09.2012 - 04.2015

GCSEs -

Queen Jadwiga High School
09.2010 - 04.2012

3 Gym Instructor EQF Level 4 Personal Trainer -

Gluchowski Sport Academy

Level 3 Diploma - Complementary Therapies

Cardiff And Vale College

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Aga Zachaczewska