Organised and proactive, demonstrating strong communication and problem-solving skills, along with proficiency in office software and time management. Capable of streamlining administrative processes and supporting team objectives.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work History
Sustainability Champion
Benugo
London, City of London
10.2024 - Current
.
Instituted sustainable practices within the 55 people team , leading to better environmental consciousness.
Achieved enhanced sustainability by implementing eco-friendly business practices.
Created awareness among the whole site, currently working for one site including two bar, cafe and restaurant.
Developed strategies for reduced carbon footprint.
Consulted on planning projects to incorporate sustainable infrastructure designs and materials effectively.
Formulated risk assessments related to potential environmental impacts of business decisions accurately.
Team leader supervisor
Benugo
London, City of London
09.2023 - Current
Boosted team morale by initiating regular feedback sessions.
Managed shift schedules for efficient workflow.
Achieved higher productivity with daily work feedbacks.
Improved customer satisfaction with proactive handling of complaints and queries.
Identified areas of improvement, implementing changes accordingly.
Supervised staff's daily activities to ensure adherence to quality standards.
Finance Officer
IIDFC (Bangladesh)
Dhaka, Bangladesh
07.2021 - 07.2022
Analysed complex 2 financial data to provide insightful reports to senior management.
Improved operational efficiency by automating various finance-related tasks( 30 loan files) wherever possible.
Collaborated with auditors during yearly audit process, ensured no discrepancies found in books of accounts.
Product development executive
Abul Khair Group
Dhaka, Bangladesh
12.2019 - 06.2021
Increased product visibility by conducting comprehensive market research for three months to complete one project.
Developed robust business strategies for improved customer satisfaction for ceramic concern of the company.
Implemented strategic marketing plans to achieve significant brand recognition.
Managed cross-functional teams, ensured smooth product development process.
Education
Master of Science - Financial Technology
University of Essex
10.2022 - 12.2023
Bachelor of Business Administration - Marketing
North South University
01.2015 - 12.2020
Skills
Competency in Microsoft Office PowerPoint
Competency in Microsoft Word and Microsoft Excel
Ability to work with Statistical Package for Social Sciences (SPSS)