Afsar Khan

• Acted as a strategic HR partner to senior stakeholders, providing commercial people insights to support business growth and organisational changes.
• Managed complex employee relations cases, coaching managers to resolve issues in line with UK employment law and best practice.
• Analysed ER trends and implemented preventative initiatives including manager training and policy improvements.
• Supported multi-site onboarding, offboarding, and employee lifecycle processes to ensure a consistent employee experience.
• Maintained and owned HRIS data, ensuring GDPR compliance and identifying opportunities for system improvements and automation.
• Led end-to-end recruitment for operational and head office roles, improving candidate experience and employer branding.
• Used people data and reporting to inform workforce planning and support decision-making.
• Supported salary reviews, remuneration queries, and compliance with minimum wage changes.
• Delivered internal communications and engagement initiatives to strengthen culture and employee retention.
• You Matter Ambassador for Mental Health
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• Handled end-to-end recruitment processes, ensuring smooth and swift transactions from initial advert to job offer.
• Established positive relationships with prospective candidates through networking and regular communications.
• Developed strong understanding of client companies' values, work culture, and environment.
• Maintained high suitability standards through diligent screening, interview and assessment processes.
• Attracted top candidates using social media networking.
• Developed reports on employee headcount, monthly HR reports and quarterly training reports.
• Assisted management with presentations for business reviews and communications meetings.
• Analysed employment-related data and prepared required reports.
• Planned recruitment events for 4000 people.
• Made cold calls to new hires.
• strategised client goal planning by developing successful customised recruitment strategies.
• Trained and mentored newer recruiters in successful strategies for areas such as interviewing and qualifying candidates.
• Strengthened operational efficiencies and traceability by developing organisational systems for maintaining confidential employee records and reports.
• Recruited for various positions across multiple sites in London (Wembley Stadium, London Stadium and Emirates Stadium].
• Thoroughly explained employee handbook during new employee orientations.
• Conducted reference and background checks on all job applicants.

Lead Event Manager on match days looking after the Arsenal Football Team and Team staff lounge.

• A bar manager at the Wembley, Emirates Stadium & London Stadium, I have the responsibility of managing a team of 8-15 staff members to ensure that impeccable service is provided to all club level members and their guests
• My duties include:
• Making sure both bars are fully stocked
• The staff are fully briefed
• Ensuring communication between the bar and the restaurant stays strong throughout the day
• Management books are filled out correctly
• Ensuring both bars have enough stock for the day
• Report any damaged equipment
• Ensuring staff deliver slick and friendly service

• Overseeing the internals area planning menus in consultation with chefs, ordering supplies
  hiring, training, supervising and motivating permanent and temporary staff, organising staff rotas
  ensuring that health and safety regulations are strictly observed, recorded and archived
  monitoring the quality of the product and service provided. Keeping to budgets and maintaining financial and administrative records.
• Leveraged industry knowledge and vendor relationships to source high-quality event supplies and services.
• Reconciled accounts payable and receivable functions to maintain proper budget allocation and capital.
• Liaised with clients to determine event requirements and constraints, outlining package options to meet needs and exceed expectations.
• Prepared, monitored and maintained event budgets.
• Overseeing the First Team Staff at Tottenham Hotspurs Stadium, Kitmen, staff and Players Friend and Family Lounge.

• In this role I have been working in recruitment on various projects and tasks such as
• Administration and co-ordination of internal training programmes
• Assisting with preparations for training and recruitment days as necessary
• Setting up interviews and relevant correspondence
• Responding to general matters from managers and employees
• Checking right to work documents for new starters
• Uploading new starters onto payroll
• Screening candidates
• Providing general administrative support for both teams
• Placing advertisements
• Preparing reports to assist with management and staff development
• Point of contact for any candidate enquiries
• To maintain appropriate confidentiality of information relating to the Company and its staff and maintain compliance with the Data Protection Act
• Adding the latest up to date information to our social media platforms we use such as Facebook and twitter etc
• Skills Gained
• Managed recruitment inboxes and Applicant Tracking System (ATS) using softgarden.
• Refined comprehensive induction plan for new starters and led successful retention plan, resulting in [Number]% reduction in annual talent turnover rate since [Year].
• Scheduled remote meetings and interviews using HireVue, confirming and promptly rescheduling appointments across multiple timezones.
• Screened up to 2000 CVs per job application for hires since 2017.
• Produced photo and video content with excellent editing skills.
• Developed and implemented overarching social media strategies, informing decision-making on future campaigns.
• Brainstormed to generate original online campaign ideas, innovative social engagement strategies and compelling digital content.