Summary
Work history
Education
Skills
Timeline
pwb

Afrin Mujawar

Fahidi Dubai,UAE

Summary

Energetic individual with excellent communication and organisational skills, excelling in customer service and administrative support. Adept in handling front desk operations and managing office tasks seamlessly. Committed to enhancing guest experiences and streamlining office processes. Experienced in customer-facing roles with focus on administrative support and front office operations. Capable of enhancing guest experiences through strong communication and organisational skills. Able to manage multi-line phone systems, handle inquiries, and coordinate appointments seamlessly. Skilled office worker versed in sorting, classifying and filing documentation. Easily handles repetitive, methodical work. Dedicated to helping staff with administrative needs and consistently meeting deadlines. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Work history

Office Administrative Assistant

Samsung Service Center
, India
01 2019 - 11 2020
  • Handled incoming calls professionally whilst providing helpful assistance to callers.
  • Maintained an organised workspace to enhance productivity levels.
  • Achieved streamlined office operations by managing daily administrative tasks.
  • Enhanced customer satisfaction through timely query resolution.

Front Desk Receptionist

Sony Service Centre
, India
01 2021 - 12 2024
  • Provided accurate information about company services to clients, enhancing brand image.
  • Assisted in keeping track of office supplies, avoiding sudden shortage.
  • Handled various administrative duties like filing paperwork or updating databases diligently.
  • Handled customer complaints professionally, ensuring satisfactory resolution.

Education

HSSC -

ST. CRUZ HIGHER SECONDARY SCHOOL

COPA - Computer Operating And Programming Assistant

INDUSTRIAL TRAINING INSTITUTE

Skills

  • Customer assistance and interaction
  • Active listening
  • Front office management
  • MS Office
  • Mail handling
  • Appointment management
  • Dedicated team player
  • Multilingual
  • Problem-solving

Timeline

Office Administrative Assistant

Samsung Service Center
01 2019 - 11 2020

Front Desk Receptionist

Sony Service Centre
01 2021 - 12 2024

HSSC -

ST. CRUZ HIGHER SECONDARY SCHOOL

COPA - Computer Operating And Programming Assistant

INDUSTRIAL TRAINING INSTITUTE
Afrin Mujawar