Python
Afrah Yahya
Network Engineer and Computer Management
Sheffield,SHF
Summary
Detail-oriented and recent graduate with a solid foundation in network design, computer management, and an MBA in Finance, resulting in a unique fusion of technical expertise and analytical acumen. This academic journey has resulted in finely tuned expertise in network architecture, systems analysis, and IT infrastructure, providing a comprehensive understanding of modern business operations. Proficiency is evident in problem-solving, addressing challenges from diverse perspectives, demonstrating adaptability and strong analytical skills. Flourishing in collaborative settings, the interdisciplinary background is utilized to craft innovative solutions that drive organizational success.
Overview
10
10
years of professional experience
8
8
years of post-secondary education
3
3
Languages
Work History
Car Buyer
Bilhallen
Stockholm , Sweden
09.2020 - 09.2022
- Gave and documented fair, competitive and transparent price quotes.
- Researched vehicle service histories and Carfax and condition reports.
- Searched online auctions for profitable vehicle purchases based on buying lists.
- Established and maintained vendor relationships through in-person visits to encourage repeat and referral purchases.
- Collaborated with sales team to identify and fulfill customer needs.
- Communicated with suppliers to negotiate best pricing on apparel and accessories.
- Evaluated product quality and vendor performance to maintain quality standards.
- Established relationships with vendors to secure competitive pricing and discounts.
- Placed orders for merchandise consistent with quality, quantity and other specification requirements.
- Managed and maintained purchase orders and invoices.
Delivery Driver
TipTapp
Stockholm, Sweden
08.2021 - 10.2021
- Completed on-time deliveries by choosing best and most efficient routes.
- Verified accuracy of all deliveries against order forms.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Managed customer inquiries and complaints in polite and professional manner.
- Inspected load security and checked for damages.
Delivery Driver
Foodora
Stockholm , Sweden
03.2021 - 08.2021
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Delivered packages to customer doorsteps and business offices.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Successfully avoided time delivery delays by carefully planning best routes.
- Effectively managed high-pressure scenarios amidst substantial volume of deliveries.
Social Worker Assistant
Syrenen Support and Protection House
Stockholm, Sweden
12.2018 - 11.2019
- Supported program leadership in handling day-to-day management needs of busy office.
- Helped develop effective care plans advocated for needs of each client with outside agencies and care professionals.
- Protected clients' health information with strict protocols focused on controlling access to confidential information.
- Transported children and families as directed by child welfare worker or visitation coordinator.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Conducted home visits across [Location] to check on patients' well-being.
- Monitored progress towards service plan goals.
- Collaborated with various stakeholders to promote social services.
- Assisted in conducting needs assessments to identify key areas of service needs.
Business Administrator
Tamlik Properties
Muscat, Oman
06.2017 - 09.2017
- Collaborated with sales and marketing departments to support client acquisition.
- Created reports and presentations detailing business development activities.
- Prospected for new business opportunities via cold calling, using lead generation lists and networking.
- Scheduled and implemented product promotions in accordance with available inventory and staff resources.
- Represented company and promoted products at conferences and industry events.
- Negotiated, prepared, and signed contracts with clients.
- Created and maintained database containing information on business proposals and contacts.
- Worked with existing customers to increase purchases of products and services.
Travelling Agency Manager
Al-Asala Travelling Agency
Sanaa, Yemen
03.2013 - 02.2015
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Generated reports on travel trends and customer feedback to inform business goals.
- Conducted market research to investigate potential new travel destinations.
- Helped senior managers make effective decisions based on current and accurate reporting.
- Developed promotional materials for travel packages to market hot destinations.
- Generated travel-related reports for clients to facilitate decision-making.
Education
Certificate of Higher Education - Cyber-security Essentials
CISCO
Online 01.2023 - 04.2023
Higher National Diploma - Network Design and Computer Management
Halmstad University
Halmstad, Sweden 09.2022 - 07.2023
Diploma of Higher Education - Python
Udemy
Sweden 04.2019 - 05.2020
Master of Business Administration - Finance
University of Mysuru
Mysore, India 05.2016 - 04.2018
Diploma of Higher Education - Information Technology
British Institute
Sanaa, Yemen 06.2014 - 11.2014
Bachelor of Arts - Linguistics
Sana'a Old University
Yemen 01.2012 - 10.2015
Skills
Decision-Making
Organization and Time Management
Problem-Solving
Data Entry
Wireless area networking
Technical equipment inspection
Desktop support
Technical issues analysis
Technical Support
Python
Website optimization
Wireshark software
Interpersonal Communication
Linux
Network Troubleshooting
Cisco switch and routing
Self Motivated
Software
Wireshark
Packet Tracer
Visual Studio
VMware
Figma
Timeline
Certificate of Higher Education - Cyber-security Essentials
CISCO
01.2023 - 04.2023
Higher National Diploma - Network Design and Computer Management
Halmstad University
09.2022 - 07.2023
Delivery Driver
TipTapp
08.2021 - 10.2021
Delivery Driver
Foodora
03.2021 - 08.2021
Car Buyer
Bilhallen
09.2020 - 09.2022
Diploma of Higher Education - Python
Udemy
04.2019 - 05.2020
Social Worker Assistant
Syrenen Support and Protection House
12.2018 - 11.2019
Business Administrator
Tamlik Properties
06.2017 - 09.2017
Master of Business Administration - Finance
University of Mysuru
05.2016 - 04.2018
Diploma of Higher Education - Information Technology
British Institute
06.2014 - 11.2014
Travelling Agency Manager
Al-Asala Travelling Agency
03.2013 - 02.2015
Bachelor of Arts - Linguistics
Sana'a Old University
01.2012 - 10.2015