I am a dedicated professional with expertise in safeguarding procedures, patient confidentiality compliance, and accurate recordkeeping. Skilled in risk evaluation, compassionate communication, and safeguarding vulnerable adults. Committed to providing trauma-informed care while maintaining the highest standards of patient safety and confidentiality.
In addition to this I would describe myself as a compassionate Mental Healthcare Worker dedicated to making positive difference in patients' lives. Possesses strong communication and crisis intervention skills, combined with solid understanding of mental health principles. Committed to fostering supportive environment that promotes recovery and well-being.
am a caring and compassionate individual with a strong desire to support those suffering from various mental health conditions.
My experience in the healthcare sector has provided me with a solid foundation to develop my knowledge and skills in a professional manner, particularly as a healthcare assistant.
I worked as a healthcare assistant at First Point Healthcare for a year and a half and then spent five years at Horizon Healthcare. Currently, I am an NHS bank support worker with Sheffield Health and Social Care, where I continue to provide essential support across various wards, including adult, learning disability, and acute care settings such as Endcliffe, Maple, Burbage, Stanage, Dovedale 1 & 2, and rehabilitation centers like Forest Lodge and Forest Close.
A key aspect of my current role involves working in the acute care settings, including the Decisions Unit (DU) and Section 136 (S136) suite. The Decisions Unit is a dedicated space for individuals in Sheffield experiencing a mental health crisis, where they can be referred for urgent assessment and support. My role in these settings requires me to provide immediate, compassionate care to individuals in crisis, ensuring they receive timely mental health assessments and the appropriate support while managing their safety and well-being. Additionally, in the S136 unit, I work with individuals who have been detained under the Mental Health Act, providing both emotional and practical support during a highly sensitive period of their care.
Throughout my career, I have been dedicated to assisting vulnerable individuals in navigating the complexities of day-to-day life. My role involves providing both emotional and practical support tailored to each patient's unique needs. I am fluent in Arabic, Somali, and English, which has proven invaluable in effectively communicating with patients and enhancing their health journeys.
My responsibilities encompass supporting individuals in their mental health and well-being, guiding them through their recovery journeys. This includes promoting safeguarding practices, encouraging healthy lifestyles, and addressing nutrition and diet. I also conduct physical health observations and provide one-on-one support while maintaining close supervision of patients. Additionally, I accompany patients on section 17 leaves, allowing them to engage with the local community.
I understand the importance of using initiative and documenting accurately in my role. Maintaining detailed and precise notes, as well as incident reports, is crucial for ensuring the safety and well-being of those in my care.
With a positive attitude and a deep sense of empathy, I believe my skills and training are highly transferable to this role. I am committed to making a meaningful impact in the lives of individuals facing mental health challenges, and I am eager to contribute to a supportive and compassionate healthcare environment.