Summary
Overview
Work history
Skills
Languages
References
Timeline
Generic

Afrah Mireh

Sheffield

Summary

I am a dedicated professional with expertise in safeguarding procedures, patient confidentiality compliance, and accurate recordkeeping. Skilled in risk evaluation, compassionate communication, and safeguarding vulnerable adults. Committed to providing trauma-informed care while maintaining the highest standards of patient safety and confidentiality.

In addition to this I would describe myself as a compassionate Mental Healthcare Worker dedicated to making positive difference in patients' lives. Possesses strong communication and crisis intervention skills, combined with solid understanding of mental health principles. Committed to fostering supportive environment that promotes recovery and well-being.

am a caring and compassionate individual with a strong desire to support those suffering from various mental health conditions.

My experience in the healthcare sector has provided me with a solid foundation to develop my knowledge and skills in a professional manner, particularly as a healthcare assistant.

I worked as a healthcare assistant at First Point Healthcare for a year and a half and then spent five years at Horizon Healthcare. Currently, I am an NHS bank support worker with Sheffield Health and Social Care, where I continue to provide essential support across various wards, including adult, learning disability, and acute care settings such as Endcliffe, Maple, Burbage, Stanage, Dovedale 1 & 2, and rehabilitation centers like Forest Lodge and Forest Close.

A key aspect of my current role involves working in the acute care settings, including the Decisions Unit (DU) and Section 136 (S136) suite. The Decisions Unit is a dedicated space for individuals in Sheffield experiencing a mental health crisis, where they can be referred for urgent assessment and support. My role in these settings requires me to provide immediate, compassionate care to individuals in crisis, ensuring they receive timely mental health assessments and the appropriate support while managing their safety and well-being. Additionally, in the S136 unit, I work with individuals who have been detained under the Mental Health Act, providing both emotional and practical support during a highly sensitive period of their care.

Throughout my career, I have been dedicated to assisting vulnerable individuals in navigating the complexities of day-to-day life. My role involves providing both emotional and practical support tailored to each patient's unique needs. I am fluent in Arabic, Somali, and English, which has proven invaluable in effectively communicating with patients and enhancing their health journeys.

My responsibilities encompass supporting individuals in their mental health and well-being, guiding them through their recovery journeys. This includes promoting safeguarding practices, encouraging healthy lifestyles, and addressing nutrition and diet. I also conduct physical health observations and provide one-on-one support while maintaining close supervision of patients. Additionally, I accompany patients on section 17 leaves, allowing them to engage with the local community.

I understand the importance of using initiative and documenting accurately in my role. Maintaining detailed and precise notes, as well as incident reports, is crucial for ensuring the safety and well-being of those in my care.

With a positive attitude and a deep sense of empathy, I believe my skills and training are highly transferable to this role. I am committed to making a meaningful impact in the lives of individuals facing mental health challenges, and I am eager to contribute to a supportive and compassionate healthcare environment.

Overview

2025
2025
years of professional experience

Work history

Cleaner and House Keeper

Charlie and Angles Company
Sheffield
  • I am also an experienced cleaner and house keeper the Charlie and Angles Company
  • Conducted thorough venue inspections to accurately identify cleaning needs.
  • Achieved spotless results within working timeframes to meet client needs.
  • Adhered strictly to company policies regarding correct use of chemicals, reducing potential health risks.
  • Reported breakages to supervisor.

Health Care Assistant and House Keeper

Horizon Health Care
Sheffield
  • I worked for Horizon health Care as a health care assistant and a housekeeper
  • Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
  • Assisted in patient care, improved comfort and well-being.
  • Prioritised safety precautions throughout the cleaning process mitigating risk of accidents or injuries within the premises

Mental Health Care Assistant

First Point Health Care (Agency)
Sheffield
12.2020 - 02.2023
  • Currently I’m working with first point health care as a mental health care assistant
  • Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
  • Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
  • Monitored client health conditions and reported immediate issues to manager.
  • Improved patients' quality of living, engaging in fulfilling and meaningful activities to encourage community access.
  • Escorted patients for tests or procedures within the hospital premises whilst ensuring their safety and comfort.
  • Assisted with rehabilitative care following treatment plans established by health professionals.

Mental Health Care Worker

Sheffield health and social care
03.2023 - 01.2025
  • I’ve worked a varitey of mental health wards such as: dovedale 1, Burbage, Endcliff ward, maple ward, G1
  • Collaborated with multi-disciplinary team for comprehensive patient care provision.
  • Observed and evaluated patients to detect changes in behaviour or abnormalities.
  • Managed challenging behaviour by implementing de-escalation techniques effectively.
  • Successfully empowered individuals to pursue hobbies and leisure activities, such as shopping and creative activities.
  • Determined ongoing patient safety, promptly reporting concerns about abuse or safeguarding issues to care managers.
  • Assisted with daily living skills to boost independence amongst service users.

Freelance Interpreter

SCAIS
01.1992
  • I am an experienced interpreter; I have been working with SCAIS SINCE 1992 is still currently working as a free lancer interpreter with Language line

Health Care Assistant and House Keeper

Sheldon House LTD
Sheffield
02.2016 - 11.2017
  • Company Overview: Private residency with people that suffer from mental health
  • Medication and administration training
  • Private residency with people that suffer from mental health

Skills

  • Safeguarding procedures
  • Patient confidentiality compliance
  • Accurate recordkeeping
  • Risk evaluation
  • Compassionate communication
  • Safeguarding vulnerable adults
  • Trauma-informed care

Languages

Arabic
Fluent
somali
Fluent
English
Fluent

References

References available upon request.

Timeline

Mental Health Care Worker

Sheffield health and social care
03.2023 - 01.2025

Mental Health Care Assistant

First Point Health Care (Agency)
12.2020 - 02.2023

Health Care Assistant and House Keeper

Sheldon House LTD
02.2016 - 11.2017

Freelance Interpreter

SCAIS
01.1992

Cleaner and House Keeper

Charlie and Angles Company

Health Care Assistant and House Keeper

Horizon Health Care
Afrah Mireh