AFIFA ALAMDAR
Islamabad,Pakistan
Summary
Successful at managing the task lists of even the most demanding business executives. Enthusiastic who is a fast learner, highly effective in fast-paced work environments, highly organised with a strong work ethic, positive attitude, accurate, assertive, and adaptable that can effectively multi-task in challenging situations and meet critical deadlines.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Business Development Manager
Monster Tree Service & Lawn Squad
PA, USA
01.2026 - Current
- Prepared and delivered accurate service proposals and cost estimates for prospective and existing clients using RealGreen (SA5) and CRM platforms.
- Followed up on open proposals via automated messaging tools (Hatch, Textellent), converting leads into active recurring service accounts.
- Leveraged automated text and messaging tools (Hatch & Textellent) to nurture leads, follow up on quotes, and confirm upcoming service appointments.
- Streamlined client onboarding processes in RealGreen, entering property details, estimate approvals, and custom recurring service plans.
- Managed client account profiles within RealGreen (SA5), ensuring accurate service histories and billing records for streamlined invoicing.
- Resolved client account discrepancies, including discount application errors, billing conflicts, and double-discount posting issues to ensure accurate financial reporting.
- Acted as the primary operational point of contact for clients, resolving service inquiries, processing balance updates, and maintaining high client satisfaction.
- Managed and resolved high-volume inbound client inquiries across multi-channel CRM and messaging platforms, including Hatch, Textellent, and Scorpion.
- Identified issues, analysed information, and implemented solutions to enhance operational efficiency.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Collaborated with arborists and field specialists to scope property requirements, accurately calculating job costs and material fees before proposal dispatch.
Senior Sales Lead
Salesmrkt
, USA
03.2025 - 04.2026
- Developed and executed sales and marketing strategies to drive customer acquisition and revenue growth.
- Managed outreach campaigns across multiple channels (LinkedIn, email, phone) to generate qualified leads.
- Built and maintained client relationships, delivering tailored solutions to meet business needs.
- Tracked and analysed sales/marketing KPIs, providing insights to optimise future campaigns.
- Organised and led sales training sessions, improving product knowledge and equipping the team with effective sales techniques.
- Conducted market research to identify new opportunities and customer needs, informing strategic decisions.
- Collaborated with marketing teams to design promotional materials, digital campaigns, and brand positioning.
- Contributed to team meetings by providing feedback on sales performance and suggesting improvement strategies.
- Received and analysed customer feedback to drive process improvements.
Sales Development Specialist
HireGummy
03.2024 - 10.2024
- Conducted high-volume outreach through LinkedIn, email, and cold calls to engage decision-makers.
- Qualified prospects by understanding pain points, business needs, and alignment with Hire Gummy's solutions.
- Scheduled meetings and demos for senior account executives, consistently exceeding monthly targets.
- Researched and identified potential clients in target industries, enhancing outbound pipeline effectiveness.
- Maintained accurate lead data in CRM tools (e.g., Salesforce, Apollo, HubSpot), ensuring reliable tracking of sales activities.
- Collaborated with marketing and sales teams to optimize messaging and improve conversion rates.
- Delivered value propositions, addressed objections, and fostered relationships with prospects to facilitate engagement.
- Worked remotely to support various client needs and operations.
Consultant
GrowGenix
10.2023 - 01.2024
- Led targeted financial campaign to generate qualified leads and nurture client relationships in finance industry, resulting in enhanced client engagement.
- Tracked and analysed campaign performance metrics, including outreach metrics, response rates, and conversions, to optimise future campaign strategies.
- Executed LinkedIn outreach strategies with personalised messaging and connection building to engage decision-makers and industry professionals, increasing connection rates.
- Researched and identified high-value prospects, tailoring communication to align with client needs and campaign objectives.
- Coordinated with internal teams to refine outreach scripts, improve engagement strategies, and ensure alignment with client goals.
- Remote
Sales Development Specialist
Calltastic
04.2023 - 09.2023
- Consistently achieved and exceeded weekly and monthly KPI targets for appointments set.
- Scheduled high-quality appointments with prospective buyers, sellers, and investors.
- Generated and qualified leads through outbound calls, emails, and CRM systems, enhancing agents' sales pipeline.
- Converted inbound inquiries from listings and marketing campaigns into viable sales opportunities.
- Established rapport with clients, effectively addressing objections and delivering professional customer service.
- Collaborated with agents and brokers to align outreach with business goals.
- Maintained accurate client records and tracked interactions in CRM platforms.
- Worked remotely to facilitate communication and collaboration with team members.
Academic Consultant
Pakistan Recruitment Agency
Islamabad, Pakistan
12.2019 - 09.2023
- Provided academic and career guidance to students, helping them choose suitable programmes and pathways based on strengths and aspirations.
- Conducted one-on-one consultations with students and parents to develop tailored strategies addressing academic, emotional, and developmental needs.
- Delivered workshops on study skills and personal development, enhancing students' readiness for academic and career planning.
- Assisted with admissions, scholarship applications, and preparation for standardised tests or interviews.
- Maintained strong communication with families, educators, and institutions, fostering collaborative support for student success.
- Provided onsite support for students, assisting with their immediate academic and emotional needs.
- Taught and supported children with autism and anxiety, using individualised teaching methods and creating inclusive learning environments.
Account Executive
Motive
04.2022 - 03.2023
- Managed full sales cycles and closed deals, contributing to overall revenue growth. Built strong client relationships and understood customer needs to deliver tailored solutions. Adept at using CRM tools to manage ,pipelinesmeet KPIs and consistently exceed targets.
- Remote
- Resolved customer issues and complaints with quick-thinking problem-solving.
- Tracked sales and detailed trends through regular reports for senior management.
- Collected and maintained accurate data needed for effective forecasting.
Education
Associate's degree - Chartered Accountancy
Skans
01-2021
I.com - Business/Commerce, General
Punjab Group Of Colleges
01-2018
Certification
- Sales force administration
- Hubspot Certification
- Business Management
- Business Communication Certification
- RealGreen SA5 Certified Specialist / RealGreen Systems / WorkWave
Websites, Portfolios, Profiles
https://www.linkedin.com/in/afifa-malik-
Timeline
Business Development Manager
Monster Tree Service & Lawn Squad
01.2026 - Current
Senior Sales Lead
Salesmrkt
03.2025 - 04.2026
Sales Development Specialist
HireGummy
03.2024 - 10.2024
Consultant
GrowGenix
10.2023 - 01.2024
Sales Development Specialist
Calltastic
04.2023 - 09.2023
Account Executive
Motive
04.2022 - 03.2023
Academic Consultant
Pakistan Recruitment Agency
12.2019 - 09.2023
Associate's degree - Chartered Accountancy
Skans
I.com - Business/Commerce, General
Punjab Group Of Colleges