AFFIN GEORGE

• Managed complex schedules for multiple patients, ensuring timely care delivery.
• Efficiently coordinated home visits and communication with healthcare professionals and families.
• Maintained detailed patient records, showcasing strong documentation skills.
• Effectively communicate critical information to healthcare providers and patients.
• Proactively resolved issues in patient care, demonstrating problem-solving abilities.
• Made critical decisions under pressure with calm and rational approach.
• Provided compassionate care, fostering, positive and supportive environment.
• Managed patient inquiries with professionalism and empathy.
• Adapted to changing patient requirements, showcasing exceptional time management skills.
• Prioritized tasks effectively, ensuring high-quality patient care.
• Ensured compliance with healthcare protocols and safety guidelines.
• Conducted thorough assessments and implemented detailed care plans.

• Managed high-volume deliveries efficiently, showcasing strong organizational and prioritization skills.
• Ensured accurate and timely package deliveries, demonstrating attention to detail and commitment to meeting deadlines consistently.
• Utilized route optimization techniques, improving time management and enhancing customer satisfaction.
• Maintained detailed delivery records, highlighting strong documentation and record-keeping abilities.
• Provided exceptional customer service, addressing inquiries promptly and professionally.
• Collaborated with the operations team to resolve logistical challenges, contributing to cooperative work environment.
• Adapted quickly to changing schedules and routes, displaying flexibility and composure in handling unexpected situations.

Managed high-volume customer inquiries, improving cross-departmental communication.

Demonstrated strong organizational skills in scheduling and maintaining records, enhancing team productivity.

Resolved customer issues with effective solutions, leading to a 20% decrease in complaints.

Maintained accurate records and conducted data analysis for improved customer service strategies.

Collaborated with cross-functional teams, enhancing interdepartmental communication and teamwork.

Built and maintained strong customer relationships, utilizing feedback for process improvements and increased satisfaction.

• Maintained meticulous records of inventory, ensuring accurate tracking and timely updates.
• Effectively managed warehouse schedules, coordinating with multiple teams to ensure timely task completion.
• Collaborated with cross-functional teams to streamline logistics and reduce order processing time.
• Identified inefficiencies in warehouse operations and implemented solutions, resulting in a 25% productivity increase.
• Demonstrated strong organizational skills, maintaining efficiently arranged and safe warehouse environment.
• Conducted regular quality checks on products, guaranteeing consistent delivery of high-quality goods to customers.
• Completed work following safety rules for best working practices.
• Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.

• Office Management:
• Managed calendars, meetings, and correspondence.
• Implemented efficient filing system.
• Optimized office supplies and inventory.
• Communication Skills:
• Maintained client and vendor relationships.
• Drafted and edited professional documents.
• Conducted effective team meetings and training.
• Data Management:
• Updated and maintained databases.
• Compiled and analyzed KPI reports.
• Managed expenses and budget tracking.
• Organizational Skills:
• Coordinated event logistics and travel.
• Scheduled and prioritized tasks for a team.
• Developed and maintained efficient filing systems.
• Problem-Solving:
• Resolved conflicts and mediated discussions.
• Identified and resolved operational inefficiencies.
• Addressed customer complaints effectively.