Afam Izuogu
Northampton,Northamptonshire
Summary
A motivated and hardworking individual with a strong work ethic and a passion for teamwork. Experienced in fast-paced environments, skilled in following instructions, meeting targets, and excelling in team settings. Quick to learn new skills, including customer service, stock management, and order processing. Reliable, punctual, and committed to delivering excellent results with a professional and friendly approach.
Overview
5
5
years of professional experience
4042
4042
years of post-secondary education
Work History
Warehouse Worker
DHL
Northampton
03.2024 - 08.2024
- Operated LLOPs, and PPTs with certification.
- Packed orders with precision, minimizing errors and ensuring timely delivery to customers
- Maintained strict compliance with safety protocols while operating warehouse equipment, promoting a safe working environment
- Trained new hires on warehouse processes and safety standards, contributing to team efficiency and workplace safety.
Online Assistant
sainsbury's
07.2023 - 12.2023
- Managed online order picking and fulfillment, contributing to increased operational efficiency and revenue growth.
- Improved inventory accuracy through systematic tracking and organisation, ensuring smoother operations
- Delivered excellent customer service, consistently enhancing client satisfaction in a fast-paced environment.
Crew Member
Five Guys
09.2021 - 12.2023
- Consistently received positive customer feedback for service quality
- Resolved customer complaints quickly, restoring trust in our service quality.
- Collaborated with team members to maintain a friendly work environment promoting productivity.
- Strong ability to engage with customers first, ensuring a welcoming and professional interaction.
Agency Worker
Cts
07.2021 - 12.2023
- Excelled in roles including hotel waiting, warehouse operations, and bartending
- Demonstrated efficient multitasking, leading to improved team productivity
- Received consistent praise for exceptional customer service and communication skills
Crew Member
McDonald's
12.2019 - 12.2023
- Trained and mentored new employees, fostering team growth and efficiency
- Assisted in staff training to enhance teamwork and improve service delivery.
- Prepared food items according to the established recipes maintaining consistency of taste and presentation.
- Upheld health and safety guidelines whilst preparing food items preventing cross-contamination risks.
Education
GCSE -
Bishops Stopford
London05.2019
Some College (No Degree) - Software Engineer
City And Islington
LondonSkills
- Strong communication skills
- Teamwork
- Multitasking
- Customer Service
- Online order processing
- Adaptability
- Punctuality reliability
- Problem solving and conflict resolution
Timeline
Warehouse Worker
DHL
03.2024 - 08.2024
Online Assistant
sainsbury's
07.2023 - 12.2023
Crew Member
Five Guys
09.2021 - 12.2023
Agency Worker
Cts
07.2021 - 12.2023
Crew Member
McDonald's
12.2019 - 12.2023
GCSE -
Bishops Stopford
Some College (No Degree) - Software Engineer
City And Islington
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