Accomplished professional with expertise in team leadership and staff development, excelling in customer service excellence and conflict resolution. Demonstrates proficiency in inventory management, staff scheduling, and quality control, ensuring food safety standards are met. Skilled in cash handling and POS systems, with a strong track record of training and mentoring new employees. Committed to enhancing operational efficiency and fostering a collaborative work environment.
• Implemented effective inventory management processes.
• Prepared accurate budgets, receivables reports and profit and loss reports.
• Stored products correctly and monitored conditions to maintain quality.
• Stayed abreast of latest technology developments.
• Prepared bank deposits and accurate POS reports.
• Verified and entered transactions into ledger
• Created credit memos and debit memos and collected payments
• Entered numerous daily computations to update and maintain accounting records.
• Prepared invoices for billing by totaling numbers, adding dates and verifying financial data.
• Sent cheques or other payment forms to banks on behalf of clients.
• Reviewed and verified journal entries, receipts and tax data to increase accuracy.
• Maintained efficient office operations by offering skilled clerical support to senior team members
• Prepared and submitted quarterly and yearly tax forms and returns to meet local, state and central tax requirements.
Investigated and resolved discrepancies during account reconciliation process.
Team Leadership & Staff Development
Customer Service Excellence
Conflict Resolution & Problem Solving
Inventory Management & Ordering
Staff Scheduling & Shift Management
Quality Control & Food Safety
Cash Handling & POS Systems
Training & Mentoring New Employees