Listening to music
Aduragbemi Ogunsakin
Support Worker
Plymouth
Summary
Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with over 3 years of experience building community and developing social skills through incremental therapeutic techniques. Possess strong problem solving skills in fast paced environment with ability to work with little to no supervision.
Overview
8
8
years of professional experience
8
8
years of post-secondary education
Work History
Support worker
New Direction Support
Lynmouth
09.2023 - Current
- Increased comfort levels with personal care duties such as bathing and dressing.
- Reported on service user progress to senior staff, addressing concerns and suggesting appropriate action.
- Assisted in maintaining a clean environment for improved client health.
- Actively listened to client concerns thus creating a comforting environment.
- Delivered high-quality care to individuals with varying needs, tailoring support to meet personalised care plans.
- Administered medication according to schedule, promoting optimal health outcomes.
- Provided companionship during outings contributing to an active social life for clients.
- Provided support in social, physical and emotional areas to assist clients with integration into local community.
Care Assistant
Karlyon Care
Plymouth
11.2022 - 09.2023
- Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
- Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
- Aid in mobility exercises which resulted in improved physical strength among elderly residents.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
- Respected privacy and dignity of each resident during provision of care services.
Care assistant
Cera Care
Plymouth
06.2022 - 11.2022
- Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
- Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Minimised care continuity issues by keeping thorough, accurate records.
Customer service representative
Union Bank
Lagos
11.2017 - 06.2022
- Upsold new products and accessories to customers, capturing significant increases in add-on sales.
- Assisted customers with additional retail services, including alterations, special orders and item loans.
- Developed strong relationships with customers fostering brand loyalty and repeat business.
- Handled phone, email and social media enquiries with consistent customer service across multiple channels.
- Participated in team meetings sharing best practices for improving service delivery.
- Maintained up-to-date knowledge, resulting in effective product promotion.
Education
Bachelor of Science - Education
University of Lagos
Lagos/Nigeria 09.2014 - 10.2017
GCSEs - All subjects
Monidams Lighthouse College
Ogun/Nigeria 09.2008 - 07.2013
Skills
Health and safety awareness
Attention to detail
Active listening
Professional boundaries
Confidentiality and privacy
Clean driving record
Problem-solving abilities
Decision-making
Effective communication
Continuous improvement
Analytical skills
Interests
Helping others
Reading books
Timeline
Support worker
New Direction Support
09.2023 - Current
Care Assistant
Karlyon Care
11.2022 - 09.2023
Care assistant
Cera Care
06.2022 - 11.2022
Customer service representative
Union Bank
11.2017 - 06.2022
Bachelor of Science - Education
University of Lagos
09.2014 - 10.2017
GCSEs - All subjects
Monidams Lighthouse College
09.2008 - 07.2013