Adriano Jalo Junior
London
Summary
Friendly and enthusiastic recent graduate with a Second-Class Honours (2:1) degree in International Business Management. Strong customer relationship skills, proficient in learning new tasks quickly, and adept at representing establishments professionally. Eager to leverage my skills in a dynamic work environment.
Overview
8
8
years of professional experience
Work history
Bar staff
Hawksmoor Borough
Greater London
08.2018 - Current
- Maintain adequate supplies of items such as clean linen, silverware, glassware, crockery or trays
- Stock the bar with beer, wine, alcohol and related supplies, such as ice, glassware, napkins or straws
- Serve wine, and bottled or draft beer
- Input orders into register, calculated bills and collected payments.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
Adviser
Vodafone
London
01.2017 - 07.2018
- Greet customers and ascertain what each customer wants or needs
- Describe merchandise and explain the use, operation and care of merchandise to customers
- Recommend, select and help locate or obtain merchandise based on the customer's needs and desires
- Calculate sales prices and total purchases, and receive and process cash or credit payments
- Answer questions regarding the shop and its merchandise
- Prepare sales slips or sales contracts
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Education
Level 2 Diploma in Information Technology -
Agrupamento de Escolas Catujal - Unhos
R. António Sérgio, Unhos, Portugal /2012 - /2014
GCSEs/A levels - English and maths
Lewisham College
London, UK /2016 - /2018
BSc (Hons) International Business Management -
Anglia Ruskin University
Greater London, England /2020 - /2024
Skills
- Time management
- Active listening
- Computers and electronics
- Coordination
- Complex problem solving
- Judgement and decision making
- Persuasion
- Critical thinking
- Customer Service
- Customer relations
- Payment Processing
- Communication skills
Languages
English
Fluent
Portuguese
Native
Spanish
Fluent
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Bar staff
Hawksmoor Borough
08.2018 - Current
Adviser
Vodafone
01.2017 - 07.2018
Level 2 Diploma in Information Technology -
Agrupamento de Escolas Catujal - Unhos
/2012 - /2014
GCSEs/A levels - English and maths
Lewisham College
/2016 - /2018
BSc (Hons) International Business Management -
Anglia Ruskin University
/2020 - /2024
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