Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

ADRIANO TRUSHI

CHESHAM,Buckinghamshire

Summary

An individual with desire to make guests feel welcome. Energetic personality coupled with strong work ethic. Eager to demonstrate advanced skills in safety and customer service to new, rewarding opportunity. Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations. Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging individual with ability to articulate and help customers make choices. Excellent issue resolution and customer service skills. Friendly and enthusiastic person who adept at operating in fast-paced environments with demanding objectives for sales, service and quality. The ability of adapting to changing policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work. Reliable sales associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Dedicated student seeking flexible retail position. Ready for practical experience and enthusiastic about helping others. Prepared to learn and support team.

Overview

2
2
years of professional experience
5
5
years of post-secondary education

Work history

Sales Assistant/waiter

Wilton Patisserie
Southgate, Enfield
01.2020 - 10.2021
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
  • Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
  • Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Participated in staff meetings to discuss daily specials, revisions on menu and event specifications.
  • Managed timing standards in food deliveries to minimise delays.
  • Informed customers regarding ingredients used to address allergy and dietary issues.
  • Practiced healthy and safety measures to comply with regulations.
  • Accepted and processed cash, cheque, card and mobile payments using POS systems.
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Worked energetically to maintain efficient operations during peak trading hours.
  • Provided excellent sales services by offering bespoke product advice to meet exact customers needs.
  • Managed till operations by promptly and precisely scanning items, processing payments and issuing receipts.

Waiter

Zia Lucia
Holloway, Islington
06.2019 - 09.2019
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
  • Managed timing standards in food deliveries to minimise delays.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Verified ID of customers to determine eligibility for consumption of alcoholic beverages.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.

Education

GCSEs - Applied Science

Barnet and Southgate college
London
09.2020 - 06.2021

Level 1 YESOL - Applied Science

Barnet and Southgate College
London
01.2019 - 06.2019

GCSEs - science. Economics, Religion, History, English and computer sciences

SIXTH FORM
ATHENS, GREECE
09.2017 - 06.2018

Certificate of Higher Education - Science, Economics, Religion, History, Language, Ancient Greek, Mythology, Greek literature, German

High School, Neo Iraklio
Attica, Athens, Greece
09.2014 - 06.2017

Skills

  • Money handling
  • Retail merchandising expertise
  • Customer service oriented
  • Accurate money handling
  • Energetic self-starter
  • Self-motivated
  • Face-to-face selling
  • Outgoing and enthusiastic
  • Confident communicator
  • Outstanding customer service
  • Superb time management
  • Customer service
  • Cash management
  • Online sales
  • Testing procedures
  • Cost estimation and budgeting

Languages

English
Advanced
Greek
Native
German
Upper intermediate
Italian
Advanced

Timeline

GCSEs - Applied Science

Barnet and Southgate college
09.2020 - 06.2021

Sales Assistant/waiter

Wilton Patisserie
01.2020 - 10.2021

Waiter

Zia Lucia
06.2019 - 09.2019

Level 1 YESOL - Applied Science

Barnet and Southgate College
01.2019 - 06.2019

GCSEs - science. Economics, Religion, History, English and computer sciences

SIXTH FORM
09.2017 - 06.2018

Certificate of Higher Education - Science, Economics, Religion, History, Language, Ancient Greek, Mythology, Greek literature, German

High School, Neo Iraklio
09.2014 - 06.2017
ADRIANO TRUSHI