Adrianne Manson

• Developed and maintained comprehensive schedules to optimise resource allocation and workforce efficiency.
• Coordinated with cross-functional teams to ensure timely completion of projects and adherence to deadlines.
• Streamlined scheduling processes through implementation of advanced software solutions and tools.
• Analysed scheduling conflicts and implemented solutions to enhance operational workflow and productivity.
• Trained and mentored junior staff in effective scheduling practices and use of scheduling systems.
• Fostered team collaboration for enhanced productivity through open communication channels.
• Established clear timelines, improved project outcomes.
• Assessed employee performance on a weekly basis and implemented corrective actions.

• Coordinated project schedules by liaising with various teams to ensure timely completion of tasks.
• Developed and maintained detailed timelines to optimise resource allocation and workflow efficiency.
• Monitored project progress and updated schedules regularly to reflect changes and address potential delays.
• Facilitated meetings with stakeholders to discuss project milestones and align on scheduling priorities.

Managed complaints to ensure timely resolution and client satisfaction.

Oversaw a team of 4-5 Planners/Administrators to maintain operational efficiency.

Coordinated operative schedules throughout the week to optimise productivity.

Generated reports using Excel for KPI monitoring and performance analysis.

Maintained operatives' timesheets to ensure accurate tracking of hours worked.

Liaised with clients and tenants to address concerns and provide updates.

Ensured all weekly expectations were consistently met through effective planning.

Processed job bookings, handled calls, and managed PO orders and invoices.

Answered calls and redirected jobs to operatives efficiently.

Processed invoices and raised PO orders promptly.

Scheduled appointments by contacting tenants directly.

Entered all appointments into the diary accurately.

Monitored KPIs to ensure performance standards were met consistently.

Managed operatives' timesheets for accurate payroll processing.

Coordinated effectively with clients and tenants for seamless communication.

Booked jobs while ensuring weekly expectations were achieved.

• Assisted in preparation and presentation of food items for customers.
• Maintained cleanliness and organisation of food service areas throughout shifts.
• Collaborated with team to ensure timely service during busy events.
• Followed food safety guidelines to maintain quality and hygiene standards.