Summary
Overview
Work History
Education
Skills
Languages
Timeline

Adriana Madalina Capustinschi

Leeds, Morley,Leeds

Summary

Knowledgeable systems administrator with expert technical knowledge, attention to detail and planning abilities. Diligent about following through on issues and resolving concerns for optimum system operations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Team member

ItchPet Ltd
Leeds, North Yorkshire
02.2020 - Current
  • Prepared and packaged orders with precise presentation skills.
  • Collaborated and offered support with extra tasks to meet team goals.
  • Warmly greeted customers and proactively reduced wait times.
  • Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
  • Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
  • Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
  • Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
  • Sorted materials on warehouse racks and shelves.
  • Maintained quick pace to meet order deadlines, contributing to smooth dispatch activities.
  • Labelled and organised packages for accurate deliveries.
  • Completed work orders and packing slips with accuracy.
  • Checked quality of products and packaging to meet high standard.

Configuration engineer

Westcoast
Tilehurst, West Berkshire
07.2017 - 10.2019

Laser Etching

Asset Tagging

OS installation

Configure Miura

Apply screen protectors for iPad and Phone (manually/belkin machine)

Create templates in Coral Draw

Responsible for each job they work on, following standard documented processes.

Detailed communication and direction from the sales contact for the order.


  • Investigated problems with hardware and software to trace faults.
  • Established and improved IT governance processes to keep pace with changing demands.
  • Fielded inquiries from team members with access problems, hardware issues and security concerns.
  • Worked with systems users to determine areas in need of improvement and gather requirements for updates.
  • Backed up data daily to prevent undue information loss and coordinated disaster recovery plans.
  • Followed recommended update schedule for applications to keep software secure and functional.
  • Maintained flexible schedule and responded to after-hours and weekend emergencies to quickly resolve issues.
  • Developed recommendations for overhauling and updating systems to better meet new demands.
  • Maintained high availability of infrastructure through enterprise-wide planning, testing, implementation and support.
  • Controlled access to computer network, setting up accounts and access levels.
  • Analysed complex project server issues and worked on large enterprise and business-critical applications.
  • Organised regular systems testing and maintenance to minimise breakdowns and help-desk queries.
  • Managed cloud-based services for system with over [Number] users across public and private access points.
  • Optimised system security and performance with proactive changes.
  • Monitored network performance to identify problems and target solutions in advance of major incidents.
  • Audited systems to identify deficiencies and optimise operational speeds.
  • Researched new networking management techniques and technologies and recommended optimal updates.
  • Configured, tested and maintained network equipment.
  • Standardised job tasks and trained junior team members on best practices and standards for optimum systems operations.
  • Consulted with network engineering staff to evaluate hardware and software requirements for new system development.





Customer assistant

BP
Reading, West Berkshire
12.2016 - 05.2017


Involved in stock control and management

Customer service: payment processing, refunds, drive offs handled customer queries related to fuel, offers, Marks and Spencer’s

Stocked shelves with merchandise

Adhered to Health & Safety, cleanliness and customer policies

Providing feedback to the manager on regular basis on the products with higher demand

Education

Certificate of Higher Education - Business and Management

Bath Spa University, Leeds
10.2022 -

Skills

  • Microsoft Exchange
  • Customer proposals
  • Network security
  • Technical Analysis
  • Data Entry
  • Multitasking Abilities
  • Attention to detail
  • Self-motivated
  • Labelling

Languages

English
Advanced
Romanian
Native

Timeline

Bath Spa University - Certificate of Higher Education, Business and Management
10.2022 -
Team member - ItchPet Ltd
02.2020 - Current
Configuration engineer - Westcoast
07.2017 - 10.2019
Customer assistant - BP
12.2016 - 05.2017
Adriana Madalina Capustinschi