Summary
Overview
Work history
Education
Skills
Timeline
ADRIANA SANELUK

ADRIANA SANELUK

Corby

Summary

A highly resourceful, flexible and enthusiastic person. A team player who is hands-on can adapt to situations quickly and can fulfil various roles when required. A quick learner who can absorb new ideas and is open to new challenges. Resourceful and well-organised with excellent leadership and team-building skills.

Overview

21
21
years of professional experience

Work history

Property Viewing Agent

Viewber
Corby, NTH
11.2023 - Current
  • Freelance property Viewings, Meet and greet Appointments, Video Viewings.

Customer Assistant

LIDL
Corby, NTH
11.2015 - Current
  • Assist the Assistant Store Manager and Store Manager with all areas of store operation
  • Operate the checkout and handle cash
  • Unpack daily stock deliveries
  • Keep the store clean
  • Help with merchandising stock and preparing for promotions and special offers
  • Assist with baking in in-store bakery

Salesperson

TUI POLAND TRAVEL AGENCY
Warsaw
02.2012 - 05.2015
  • Handling customer enquiries over the phone as well as correspondence on email and letter
  • Plan and sell transportations, accommodations, insurance and other travel services
  • Cooperate with clients to determine their needs and advise them of appropriate destination, modes of transportations, travel dates, costs and accommodations
  • Book transportation, make hotel reservations and collect payment/fees
  • Attend travel seminars to remain updated with tourism trends
  • Meet profit and sales targets; achieved the highest score in travel package sales.

Travel Consultant

TRIADA TRAVEL AGENCY
Warsaw
12.2010 - 02.2012
  • Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travellers
  • Discussing holiday options with clients to find the holiday that they are looking for
  • Helping customers to find a once in a lifetime experience
  • Checking flight information and ticket information for customers
  • Use promotional techniques and prepare promotional materials to sell itinerary tour packages
  • Deal with occurring travel problems, complaints or refunds
  • Enter data into our software and maintain client files

Tour leader

01.2009 - 01.2010
  • Act as day-to-day guide, interpreter and manager of the group
  • Deal directly with your traveller's issues and concerns, ensuring that passenger satisfaction is effectively achieved
  • Maintain the established travel itinerary as closely as possible, making changes only when necessary
  • Make reservations for accommodation, transportation and activities as required
  • Assist and accompany travellers during optional activities and meals
  • Deal with occurring travel problems, complaints or refunds.

ST GEORGE HOTEL, PAPHOS
Paphos
05.2003 - 11.2003
  • Front office: Responsible for providing a friendly welcome & high-quality service over the phone to guests arriving at the hotel
  • Constantly portraying a highly professional image of the hotel & paying particular attention to guest satisfaction & efficiency.

Education

Bachelor of Sciences - Aviation And Airport Management

University of Bedfordshire, Luton
07.2023
  • Graduate with First Degree

MA - Tourism and recreation

University of Gastronomy, Management And Tourism, Warsaw
06.2006

Tourist Services - Business And Tourism

College of Economics And Tourism, Szczecin
06.2004

High School Diploma - English

Ist High-school, Szczecin
06.2001

Skills

  • Excellent communication skills
  • Punctual, reliable and comfortable both working alone and as a part of the team
  • Computer literacy skills: comfortable working with databases and reporting tools as well as MS Office (Excel, Word & PowerPoint)
  • Native Polish speaker, fluent in English, both verbal and written

Timeline

Property Viewing Agent - Viewber
11.2023 - Current
Customer Assistant - LIDL
11.2015 - Current
Salesperson - TUI POLAND TRAVEL AGENCY
02.2012 - 05.2015
Travel Consultant - TRIADA TRAVEL AGENCY
12.2010 - 02.2012
Tour leader -
01.2009 - 01.2010
- ST GEORGE HOTEL, PAPHOS
05.2003 - 11.2003
University of Bedfordshire - Bachelor of Sciences, Aviation And Airport Management
University of Gastronomy, Management And Tourism - MA, Tourism and recreation
College of Economics And Tourism - Tourist Services, Business And Tourism
Ist High-school - High School Diploma, English

Similar Profiles

Create profile
ADRIANA SANELUK