An experienced,enthusiastic and dedicated person who thrives on hard work and enjoys a challenge.Reliable with excellent time management skills and team working abilities. Showing initiative in all tasks with a solid attitude on customer service .
Overview
16
16
years of professional experience
Work history
FOOD AND BEVERAGE ASSISTANT
HILTON T5
Slough, Buckinghamshire
02.2023 - Current
Provided first-class customer care through helpful, friendly service.
Placed orders and processed payments in POS systems, maintaining efficient service operations.
Completed daily set up and pack down duties, cash counting and stock replenishing.
Demonstrated high standards of customer service to take and deliver accurate food, cocktail and coffee orders.
Employed strong interpersonal skills to handle queries relating to menus, allergies and restaurant services.
Warmly welcomed guests into dining areas, strategically allocating seating and processing food orders.
Maintained thorough food, drink and menu knowledge, providing expert assistance with customer selections.
STAY AT HOME PARENT
Slough
10.2017 - 01.2023
Performing basic household tasks
Creating menus and cooking meals,while keeping nutritional
value
General cleaning of the house
Maintaining the budget and developing budgeting plans and
overseeing expenditure
Paying household bills and keeping records of the payments
Watching over children all the time to ensure they are safe and well
CLEANER
Slough
10.2015 - 01.2023
Cleaning following food safety and hygiene regulation in food
premises
General cleaning in industrial buildings or offices to keep areas
presentable and safe
Shampoo or vacuum carpets and upholstery
Maintaining stock levels of cleaning products
Follow health and safety (HSE) guidelines on use of chemicals for
each task
EVENT ORGANISING STAFF
London
02.2011 - 10.2015
Coordinated 2 guests meetings to 300 guests events
Organised logistics to meet customers requirements
Managed guests lists for the event and showing guests to their
tables
Managed food and drinks to be served at the highest standards
Handled cheques payments,providing accuracy in handling cash
and card payments
Provided excellent customer service to the guests
WIATRESS at MUNCHY'S CAFE
Ruislip
01.2008 - 01.2011
Worked in a 12 tables restaurant, taking orders for customers foor
and drinks
Communicated effectively with the kitchen staff to ensure
costumers are satisfied with their orders
Details
Slough
Education
GESE - STUDIES
Academy of economical studies, TRINITY COLLEGE LONDON
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Skills
Languages
ROMANIAN
ENGLISH
Prepared orders, cheques and processed cash and card payments
Provided menu knowledge and good customer service to the
Guests
Guest interaction
Accomplishments
MANAGEMENT
QUICKLY ADAPTABLE AND
HIGHLY FOCUSED ON
ACHIEVING THE BUSINESS
GOALS
GOOD DRIVER
Hobbies
PLAYING FOOTBALL WITH THE
KIDS, DRIVING, LISTENING TO
MUSIC
Timeline
FOOD AND BEVERAGE ASSISTANT
HILTON T5
02.2023 - Current
STAY AT HOME PARENT
10.2017 - 01.2023
CLEANER
10.2015 - 01.2023
EVENT ORGANISING STAFF
02.2011 - 10.2015
WIATRESS at MUNCHY'S CAFE
01.2008 - 01.2011
GESE - STUDIES
Academy of economical studies, TRINITY COLLEGE LONDON