ADRIANA MIREA
Slough,Buckinghamshire
Summary
An experienced,enthusiastic and dedicated person who thrives on hard work and enjoys a challenge.Reliable with excellent time management skills and team working abilities. Showing initiative in all tasks with a solid attitude on customer service .
Overview
16
16
years of professional experience
Work history
FOOD AND BEVERAGE ASSISTANT
HILTON T5
Slough, Buckinghamshire
2023.02 - Current
- Provided first-class customer care through helpful, friendly service.
- Placed orders and processed payments in POS systems, maintaining efficient service operations.
- Completed daily set up and pack down duties, cash counting and stock replenishing.
- Demonstrated high standards of customer service to take and deliver accurate food, cocktail and coffee orders.
- Employed strong interpersonal skills to handle queries relating to menus, allergies and restaurant services.
- Warmly welcomed guests into dining areas, strategically allocating seating and processing food orders.
- Maintained thorough food, drink and menu knowledge, providing expert assistance with customer selections.
STAY AT HOME PARENT
Slough
2017.10 - 2023.01
- Performing basic household tasks
- Creating menus and cooking meals,while keeping nutritional value
- General cleaning of the house
- Maintaining the budget and developing budgeting plans and overseeing expenditure
- Paying household bills and keeping records of the payments
- Watching over children all the time to ensure they are safe and well
CLEANER
Slough
2015.10 - 2023.01
- Cleaning following food safety and hygiene regulation in food premises
- General cleaning in industrial buildings or offices to keep areas presentable and safe
- Shampoo or vacuum carpets and upholstery
- Maintaining stock levels of cleaning products
- Follow health and safety (HSE) guidelines on use of chemicals for each task
EVENT ORGANISING STAFF
London
2011.02 - 2015.10
- Coordinated 2 guests meetings to 300 guests events
- Organised logistics to meet customers requirements
- Managed guests lists for the event and showing guests to their tables
- Managed food and drinks to be served at the highest standards
- Handled cheques payments,providing accuracy in handling cash and card payments
- Provided excellent customer service to the guests
WIATRESS at MUNCHY'S CAFE
Ruislip
2008.01 - 2011.01
- Worked in a 12 tables restaurant, taking orders for customers foor and drinks
- Communicated effectively with the kitchen staff to ensure costumers are satisfied with their orders
- Details
- Slough
Education
GESE - STUDIES
Academy of economical studies, TRINITY COLLEGE LONDON
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Skills
- Languages
- ROMANIAN
- ENGLISH
- Prepared orders, cheques and processed cash and card payments
- Provided menu knowledge and good customer service to the
- Guests
- Guest interaction
Accomplishments
- MANAGEMENT
- QUICKLY ADAPTABLE AND
- HIGHLY FOCUSED ON
- ACHIEVING THE BUSINESS
- GOALS
- GOOD DRIVER
- Hobbies
- PLAYING FOOTBALL WITH THE
- KIDS, DRIVING, LISTENING TO
- MUSIC
Timeline
FOOD AND BEVERAGE ASSISTANT
HILTON T5
2023.02 - Current
STAY AT HOME PARENT
2017.10 - 2023.01
CLEANER
2015.10 - 2023.01
EVENT ORGANISING STAFF
2011.02 - 2015.10
WIATRESS at MUNCHY'S CAFE
2008.01 - 2011.01
GESE - STUDIES
Academy of economical studies, TRINITY COLLEGE LONDON