Adriana Condrea

Present working at Perfect and Shine LTD.

The company provide a high standards with professional cleaners .

In my duties includes Domestic Cleaning,Communal Cleaning ,One-off Cleaning,Move-in/out Cleaning ,After-party cleaning ,Carpet Cleaning ,Office Cleaning .

I used to help my husband to run him business,I was responsible for the employees to give them a good training how to clean the cars and how to manage the organisation around.

Helped less experienced staff manage daily assignments.
Handled complaints calmly and professionally, providing swift
resolutions to maintain positive customer experiences.
Provided accurate, reliable administrative support, keeping
records and documentation regularly updated.

I worked in very busy place in Ibis hotel Heathrow Airoport my duties was
recording and confirming reservations,working in the bar prepare various hot, cold, alcoholic and softdrinks for customers,served the tables in the high standarts,
collaborated with kitchen staff to cater for guests with food
allergies, intolerances, or gluten-free requests.
Maintained safe hygiene and food handling standards for full
compliance.
Stayed in-line with health and safety standards by deep cleaning tables, chairs and menus after customer use.
Maintained excellent customer satisfaction by providing friendly and very welcome ,attentive and proactive service.
Conducted stock counts of drink, ingredients and other restaurant.
supplies, promptly ordering low stock items.
Informed guests of daily specials and menu offerings to facilitate
decisions on starters, entrees and desserts.

I worked in a 4-star hotel powerful company around the world at
Edwardian Radisson Blue.
In my duties was included to be confident.
Have full knowlege of the food and bevarage menu.
Managed a wide variety of customer service and administrative
task to resolve cutumer issue quikly and effciently.
Gives personal attention,takes personal responsibility and uses
teamwork to provide excellent guest service.
Understand out times and handle your table accordingly
Be compasiionate. Make guest and collegues feel like at home
and deliver everything with smile.