Adriana Berbecaru
London,Essex
Summary
Highly organised professional with expertise in financial reporting and database administration. Demonstrates exceptional attention to detail and strategic decision-making skills, ensuring time efficiency and effective competitor analysis. Proficient in Microsoft Office Suite, TASBooks Software, and operation system navigation, with a proven ability to lead teams and deliver outstanding customer service under stress. Career goals include seeking a responsible job with an opportunity for professional challenges.
Overview
11
11
years of professional experience
10
10
years of post-secondary education
1
1
Certification
Work History
Administrator
Yanis Trans Ltd
London, Essex
09.2019 - Current
- Answered inbound phone calls, resulting in excellent customer service provided to clients.
- Processed expense reports, resulting in accurate financial records maintained consistently.
- Assisting with budgeting, bookkeeping and Invoice processing.
- Managing fuel card accounts and telematics systems accounts, checking all transaction and maintaining accurate database.
- Dealing with both physical and digital correspondence.
- Maintained high levels of data accuracy for smooth business operations by conducting regular database audits.
- Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.
- Provided comprehensive secretarial support to managing director, ensuring smooth daily operations within executive suite.
- Sorted incoming mail promptly, reducing clutter and improving organisation in workplace.
Accounts assistant
O'donovan Waste Disposal
London
09.2018 - 09.2019
- Assisted senior accountant for audit preparation.
- Liaised with clients regarding overdue payments, facilitated swift resolution of issues.
- Conducted bank reconciliations regularly to maintain accurate records.
- Receiving and settling invoices, print, matching and check details and prices, Eta using driver paper tickets.
- Preparing Excel Spreadsheets relating drivers activity, updating waste reports daily.
- Raising Invoices using Tasbooks Software
- Administrating and arranging payments for invoices, calculated bills owed by customers, distributing invoices and statements.
- Working with Vat Payments regularly
- Decreased errors in payroll processing with meticulous review of data.
- Managed client accounts to ensure timely payments.
- Kept and updated digital and physical financial records.
- Provided administrative support to finance team for seamless operations.
- Prepared Excel spreadsheets to track banking transactions and financial performance.
- Helped with preparation of management accounts and end-month duties.
Retail Assistant
Primark
London, Ilford
11.2017 - 12.2017
- Rotated stock periodically, reducing instances of expired or outdated inventory.
- Boosted sales through suggestive selling techniques.
- Assisted in stock replenishment to maintain store appearance.
- Stayed updated on current promotions and new products to provide accurate information to customers.
- Assisting customers to find needed products
- Being responsible to observe and report immediately to security any shoplifter.
- Helping team with promotion and sales promotions
- Till training during busy days
Team leader, sales operations
Vodafone Romania
Husi, Vaslui
02.2014 - 07.2017
- Team Leader, managing team of 4, training and teach sales techniques.
- Driving weekly to check and maintain productivity and check sales percentage and targets in two other stores.
- Boosted brand reputation with demonstration of product knowledge.
- Implemented promotional strategies for increased product visibility.
- Educated customers on warranties and return policies for transparency and handling customer complaints.
- Suggested suitable products to customers for enhanced shopping experience.
- Fostered positive relationships with suppliers ensuring timely delivery of stocks.
- Increased sales through effective negotiation and persuasion techniques. In December 2014 being awarded by Vodafone Romania Certificate of Appreciation for being customer experience champion and top performer in delivering great results in the month of December 2014.
- Attended training sessions regularly to keep abreast with latest sales techniques.
- Worked extended hours during holiday season managing high customer footfall.
- Conducted market research, gaining insights into competitors strategies.
- Built rapport with new and existing customers to boost client retention.
- Processed customer payments and set up direct debits for long-term service contracts.
- Issuing Vat Invoices and managing business customers accounts.
Education
Bachelor of Arts - Business Management
Bachelor Business Management
London 03.2022 - 03.2023
Higher National Diploma Pearson BTEC Level 5 - Business
David Game College
London 01.2020 - 01.2022
BA Romanian Language and Literature - Faculty of Letters
University Alexandru Ioan Cuza
Iasi, Romania 09.2008 - 09.2011
A-Levels - Social Sciences
National College Cuza Voda
Husi, Romania 09.2004 - 07.2008
Skills
- Capable to work under stress
- Fast learner
- Good memory
- Excellent attention to details
- Highly organised
- Strategic decision-making
- Customer Service
- Leadership skills
- Competitor analysis
- Microsoft Office Suite
- Tasbooks Software
- Operation System Navigation
- Internet and web browsing
- Email and communication tools
Affiliations
- Reading
- Photography
- Travel
Languages
English
Fluent
Italian
Intermediate
Certification
Transport Manager Certificate, 2021
Driving License Category B
Timeline
Bachelor of Arts - Business Management
Bachelor Business Management
03.2022 - 03.2023
Higher National Diploma Pearson BTEC Level 5 - Business
David Game College
01.2020 - 01.2022
Administrator
Yanis Trans Ltd
09.2019 - Current
Accounts assistant
O'donovan Waste Disposal
09.2018 - 09.2019
Retail Assistant
Primark
11.2017 - 12.2017
Team leader, sales operations
Vodafone Romania
02.2014 - 07.2017
BA Romanian Language and Literature - Faculty of Letters
University Alexandru Ioan Cuza
09.2008 - 09.2011
A-Levels - Social Sciences
National College Cuza Voda
09.2004 - 07.2008
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