Accomplished professional with extensive experience in staff scheduling, KPI performance management, and employee management. Proven expertise in staff recruitment and training, order processing, and budget allocation. Demonstrated leadership skills with a strong focus on team leadership and achieving organisational goals. Seeking to leverage these competencies to drive success in a dynamic work environment.
Organise and manage delivery of all services within the cleaning operational business area.
Ensure standards of service detailed in the service level agreement, KPIs and within the schedules of the contractual terms and conditions are achieved, maintained and developed for assigned operational.
Managing staff rotas, holiday requests, site audits and recruiting new employees where required.
Responsibility for monitoring cleaning products on-site, maintaining stock levels and submitting orders as required in line with agreed site budgets.
Recruiting
Cleaning audits
Induction & training all new operatives
Stock orders
Payroll
Roster