Shooting
Adrian Munro
Technical Operations Manager
Worthing
Summary
Specialising in technical operations management with focus on driving business efficiency and improving performance. Capable of leveraging new technology to streamline processes and optimise productivity. Utilising acquired skills and leadership, ready to deliver successful outcomes and drive operational excellence.
Offering strong leadership and problem-solving abilities, coupled with excellent communication and organisational skills. Demonstrated success in team collaboration and project delivery within technical environments. Ready to use and develop analytical thinking, technical expertise, and strategic planning. A focus on optimising systems and processes. Technical involvement in multiple projects that streamlined operations and reduced costs, leading to significant improvements in productivity and customer satisfaction. Known for fostering collaborative team environments that drive innovation and deliver measurable outcomes.
Strong abilities in communication and stakeholder engagement.
Commercially aware Technical Manager with experience adapting to fast-changing environments to achieve operational targets. Strategic and creative for innovative, cost-effective technical solutions. Motivated with 22 years of technical experience.
Overview
29
29
years of professional experience
3
3
Certifications
Work History
Technical Operations Manager
VOA/HMRC
Worthing
07.2002 - Current
- Day to day management of a team of technical staff incorporating Server engineers, Networking engineers, Software specialists, Monitoring specialists and Database analysts.
- Led a number of customer and outcome focused projects including HA/Rent Officer systems delivery and integration and new Azure based services.
- Responsible for the connectivity and performance of over 100 Local offices. Including VOIP, Networking, Desktop, Servers and file and print services.
- Full experience and qualifications in Windows Server, Azure, VM Ware, Hyper-V.
- Responsible for the investigation and analysis of Hardware and Service failures. Provision of route cause analysis and dealing with Multiple stakeholders at all levels.
Valuation Referencer
VOA.
Leeds
08.1995 - 06.2004
- Responsible for Property Inspections and Valuations for both Council Tax and Business rates.
- Building and maintaining good working relationships with stakeholders both in and outside the organisation.
- Detailed and accurate drawing of plans for both Council Tax and Non Domestic Rates.
- Dealing with members of the public and explaining processes involved, checking their understanding and taking on board any concerns.
Education
A-Levels - Multiple Areas
Bootham School
York 05.1983 - 1989.09
Skills
Solutions-focused
Affiliations
- Member of the British Computing Society (MBCS)
- Construction Quantity Surveyor Level 6.
- Qualified Associate Quantities Surveyor.
- Member of the NRA and BASC.
Certification
ITIL V4.
Interests
Hiking
DIY
Gaming
Technology
Music
Timeline
ITIL V4.
07-2024
ITIL V3.
02-2020
Azure fundamentals Administrator.
04-2019
Technical Operations Manager
VOA/HMRC
07.2002 - Current
Valuation Referencer
VOA.
08.1995 - 06.2004
A-Levels - Multiple Areas
Bootham School
05.1983 - 1989.09
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