Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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ADRIAN Eve

ADRIAN Eve

Brentwood

Summary

I'm experienced senior professional with a warm and personable demeanor. I have achieved outstanding customer service results, which are attributed to my interpersonal & organisational skills, motivation and commitment to achieve success for the company. This is reflected through winning significant accounts and continuous achievements of my KPIs.

Overview

19
19
years of professional experience

Work History

Sales Manager UK / IRELAND

AEROCOMPACT
UK / Ireland
12.2023 - Current
  • New customer acquisition
  • Identifying opportunities to increase customer base and maximize potential of existing accounts
  • Developing customers by buying the complete product portfolio of AEROCOMPACT
  • Building strong relationships with customers
  • Consulting potential customers to understand their needs
  • Suggesting products or services that will meet those needs
  • Independent tracking of opportunities
  • Training customers in online software solutions and on the application of products
  • Reporting directly to regional sales manager
  • Travelling nationally minimum 50% of the time

Area Sales Executive

Veolia
Basildon
08.2021 - 11.2023
  • Sourcing new business through the application of multiple sales techniques
  • Selling and hiring products based around sustainability recycling such as skip and bins
  • Customer base includes Education, Leisure and other B2B companies
  • Maintain a healthy pipeline for future deals
  • An ambassador that represents the company’s brand and values
  • Develop product portfolio presentations for new / warm leads
  • Communication with service sites following the sale through to completion
  • Account management of new customers for the initial 90 day period
  • Experienced in sales around sustainability
  • Exceeded sales goals by over 250%.
  • Achieved top sales person for Veolia UK in 2022

Regional Sales Consultant

Elis (Pandemic)
11.2020 - 06.2021
  • Sold to food processing / production / FMCG manufacturing industries
  • Identified and targeted prospective customers in the assigned territory
  • Conduct face-to-face meetings with potential clients to present our products/services and address their needs
  • Built and maintained strong relationships with existing clients to ensure customer satisfaction and maximize opportunities for upselling and cross-selling
  • Achieved and exceeded sales targets by effectively managing the sales process from prospecting to closing deals
  • Provided accurate sales forecasts and reports on a regular basis
  • Remained up-to-date with industry trends, competitor activities, and market conditions to identify new business opportunities
  • Collaborated with the sales team and other departments to ensure seamless customer experience and alignment of strategies

Senior Account Manager

Foremans Packaging
Southern UK
02.2019 - 11.2020
  • Sourced new business through the application of multiple sales techniques
  • Managed and renegotiated existing accounts
  • Presented weekly updates to Sales Director
  • Credit Control
  • Supported colleague in identifying new business opportunities
  • Liaised with colleagues in the factory to agree and implement deadlines for customers
  • Researched and secured new accounts within assigned territory to increase sales and profitability.
  • Planned and secured accounts at high value

Hygiene Field Consultant

PHS Group CO, CM
02.2018 - 02.2019
  • Sourced new business through the application of multiple sales techniques
  • Lead generation for other areas of the Group business
  • Delivering to monthly New Business targets relative to the business marketplace
  • Client interface to secure and maintain accounts
  • Present weekly figures to the regional management team
  • Product portfolio presentations to existing and prospect clients
  • Successfully become top Sales person in 2018

Business Development Manager / Area Manager

Little Green Self Storage Elmstead Market
Manningtree
01.2016 - 01.2018
  • Designed, managed and promoted the storage and office facilities which included commissioning and managing contractors to meet the required SSA standards
  • Identified sales leads, pitching goods and services to new clients and maintained a good working relationship with new prospects and customers
  • Managed suppliers & contracts including negotiation of price
  • Managed health & safety, security and maintenance checks to ensure the regulations are adhered to throughout LGSS
  • Developed & implemented operational & sales/training documentation
  • Coached, developed and motivated team to achieve revenue goals.
  • Developed & implemented sales plans for domestic and business accounts
  • Designed and developed company policies and procedures
  • Developed and maintained the company sales database / CRM system
  • Attended regular B2B meetings & networking events.
  • achieved my 3 year goal in less then 2 years with the completion of 2 sites.

Assistant Store Manager / Area Trainer

Big Yellow Self-Storage Company Ltd
Colchester
11.2005 - 12.2015
  • Customer Service and Account Management (sales, rapport building & addressing complaints)
  • Monitoring and attainment of KPIs’ (Key Performance Indicators)
  • Planning and prioritising the daily, weekly & monthly workloads using the CRM system
  • Enhancement of customer service procedures including the management of customer complaints through to resolution
  • Day to day management of staff including staff guidance and management of disciplinary procedures
  • Training of staff to deliver exceptional customer service / sales skills and forklift driving
  • Reporting, which included: writing sales/marketing plans, completing audits and business plans
  • Area marketing, which involved supporting store promotion, B2B sales and monitoring competitor activity
  • Managing health & safety, security and maintenance checks
  • Implementing daily operational procedures i.e
  • Due diligence, Banking, Credit Control & Refunds
  • Stock control, packing orders & store presentation.
  • Area forklift Instructor (counterbalance forklift)

Education

Some College (No Degree) - MCSE 2000 Server & Professional

Connectivity
London

Some College (No Degree) - GNVQ Advanced Business

Havering Sixth Form College
Hornchurch, Essex

Some College (No Degree) - GNVQ Intermediate Business

Havering Sixth Form College
Hornchurch, Essex

Some College (No Degree) - GNVQ Foundation Business

Havering Sixth Form College
Hornchurch, Essex

Skills

  • National Account Management
  • Business Development
  • Excellent Negotiating Tactics
  • Effective Communication & Presentation Skills
  • Account Management
  • Sales Operations
  • Sales Process
  • Partnership Development
  • Pipeline Management
  • Customer Satisfaction
  • New Account Development
  • Problem Solving
  • Sales Coaching
  • Staff Management
  • Microsoft Software: Word, Excel, PowerPoint, Outlook, Access, PTI Systems, Falcon, Paxton, Salesforce & Space Manager (CRM Systems)

Accomplishments

  • Successfully worked within UK’s largest Storage, Hygiene & Waste Sustainable companies, managing large territories across southern areas
  • Achieved top ‘Sales Consultant for the year’ for consistently achieving and exceeding sales goals and gaining high levels of positive feedback from customers
  • Successfully recruited, managed, trained and coached staff to perform against KPIs
  • Well-developed and effective communication & presentation skills
  • Built and sustained customer accounts and relationships, both in the office and field
  • Achieved excellent negotiation skills when identifying additional marketing opportunities
  • Successfully improved sales margins through identifying new opportunities, analysing performance and problem solving to achieve targets
  • Experienced area networker & event organiser (BOB, 4Networking and BNI)
  • Successfully, identified new contractors to implement a project build and negotiated on the costs
  • Designed and project managed the development of two local Storage and Office Facilities which were at 75% capacity within the 1st year of the business launch

Timeline

Sales Manager UK / IRELAND

AEROCOMPACT
12.2023 - Current

Area Sales Executive

Veolia
08.2021 - 11.2023

Regional Sales Consultant

Elis (Pandemic)
11.2020 - 06.2021

Senior Account Manager

Foremans Packaging
02.2019 - 11.2020

Hygiene Field Consultant

PHS Group CO, CM
02.2018 - 02.2019

Business Development Manager / Area Manager

Little Green Self Storage Elmstead Market
01.2016 - 01.2018

Assistant Store Manager / Area Trainer

Big Yellow Self-Storage Company Ltd
11.2005 - 12.2015

Some College (No Degree) - MCSE 2000 Server & Professional

Connectivity

Some College (No Degree) - GNVQ Advanced Business

Havering Sixth Form College

Some College (No Degree) - GNVQ Intermediate Business

Havering Sixth Form College

Some College (No Degree) - GNVQ Foundation Business

Havering Sixth Form College
ADRIAN Eve