Adrian Coutts
Bromley,Kent
Summary
Dedicated healthcare professional with extensive experience in compassionate client care, dementia support, and end-of-life care. Proficient in medication administration, infection control techniques, and routine medical tests. Skilled in person-centred planning, nutritional planning, and mobility support to enhance patient services and health promotion. Committed to maintaining client safety through first aid and safety protocols, as well as effective care plan management.
Overview
37
37
years of professional experience
1
1
Certification
Work history
Live in Carer
The Private Care Company
Brighton, Brighton and Hove
06.2025 - Current
- Kept record of client's progress, assisting in adjusting care plans accordingly.
- Facilitated communication with family members regarding client's condition.
- Handled emergency situations calmly, ensuring quick response for the safety of the client.
- Prepared nutritious meals, contributing to overall health improvement.
- Adhered strictly to privacy rules to respect clients' rights.
- Enhanced client's comfort by providing personal care and assistance.
- Supported emotional well-being through empathetic interactions.
- Ensured well-being of the client with daily health assessments.
- Facilitated physical exercises for enhancing strength and flexibility.
LIVE IN CARER
SELF EMPLOYED
LONDON
03.2024 - 04.2024
- Assisted in mobility to reduce risk of falls or injuries.
- Handled emergency situations calmly, ensuring quick response for the safety of the client.
- Maintained clean living environment for promoting hygiene and safety.
- Adhered strictly to privacy rules to respect clients' rights.
- Kept record of client's progress, assisting in adjusting care plans accordingly.
- Prepared nutritious meals, contributing to overall health improvement.
- Enhanced client's comfort by providing personal care and assistance.
- Performed light housekeeping tasks, creating a comfortable living space for the client.
- Supported emotional well-being through empathetic interactions.
- Coordinated with healthcare professionals for holistic client care.
- Facilitated physical exercises for enhancing strength and flexibility.
- Planned client meal plans, shopped for ingredients and cooked meals.
- Helped individuals manage daily activities of living due to age, illness or injury, or chronic condition.
- Changed bed linens, washed clothes and cleaned living quarters to maintain healthy personal environments.
- Helped clients to carry out instructions recommended by health professionals.
- Kept detailed records of care activities, condition changes and treatment responses.
- Involved clients in decision-making to promote independence.
- Accompanied clients to important appointments.
- Followed client treatment plans for exercises, medications and wound care.
live in carer
BMS CARE PROVIDER
London
12.2023 - 03.2024
- Adhered strictly to privacy rules to respect clients' rights.
- Managed medication for ensuring regular intake and preventing complications.
- Supported emotional well-being through empathetic interactions.
- Assisted in mobility to reduce risk of falls or injuries.
- Encouraged independence by supporting in day-to-day chores where possible.
- Ensured well-being of the client with daily health assessments.
- Kept record of client's progress, assisting in adjusting care plans accordingly.
- Prepared nutritious meals, contributing to overall health improvement.
- Assisted with personal grooming to maintain dignity and self-esteem of the client.
- Coordinated with healthcare professionals for holistic client care.
- Handled emergency situations calmly, ensuring quick response for the safety of the client.
- Performed light housekeeping tasks, creating a comfortable living space for the client.
- Facilitated physical exercises for enhancing strength and flexibility.
- Maintained clean living environment for promoting hygiene and safety.
- Submitted reports to manager regarding client condition updates.
- Maintained excellent physical fitness levels to safely, securely lift and manoeuvre patients.
- Produced weekly patient progress reports, enabling appropriate reviews and amendments to care plans.
- Accompanied clients to important appointments.
live in carer
The Good Care Group
London, City of London
06.2019 - 12.2023
- Provided on-call assistance to elderly care patients 24/7.
- Maintained client dignity and respect throughout dressing, showering and toileting.
- Updated doctors and family members on client progress.
- Produced weekly patient progress reports, enabling appropriate reviews and amendments to care plans.
- Administered medication with rigorous planning and recordkeeping.
- Completed shopping whilst responsibly managing budget.
- Created positive relationships with clients through practical support and companionship, improving overall quality of life.
- Delivered toileting support for clients with mobility issues.
- Improved social health by promoting participation in hobbies and social interests.
- Optimised user outcomes by ensuring care delivery was in line with care plans and individual wishes.
- Prevented accidents and falls by ensuring cleanliness and tidiness of service user homes.
- Guaranteed user safety by monitoring wellbeing and promptly reporting concerns.
- Minimised health risks by performing routine medical tests, including blood pressure and pulse.
- Improved eating and drinking habits, preparing [Number] nutrient-rich scheduled meals daily.
- Avoided negative drug interactions through timely, accurate medication reminders.
- Planned client meal plans, shopped for ingredients and cooked meals.
- Changed bed linens, washed clothes and cleaned living quarters to maintain healthy personal environments.
- Helped clients to carry out instructions recommended by health professionals.
- Accompanied clients to important appointments.
Support Care Worker
life come care
London, City of London
03.2018 - 06.2019
- Improved physical and mental wellbeing of service users through patient-centred care planning.
- Worked closely with activity coordinators to communicate changing patient needs, optimising continued care and support.
- Followed strict safeguarding regulations to ensure safe, secure handling of service users.
- Administered oral medication as required in line with stringent drug control regulations.
- Built strong patient relationships through compassionate care and friendly rapport building.
- Tailored care and support to individual needs for bespoke, personalised service.
- Prepared tasty and healthy meals to meet dietary requirements.
- Assisted in all aspects of personal hygiene, prioritising patient dignity, privacy and independence.
- Collaborated with clients to clean house and prepare meals with person-centred care approach.
- Met needs of clients with learning difficulties and handled challenging behaviours.
- Assisted in all aspects of personal care while encouraging independence and activity appropriate to individual ability.
- Monitored physical and emotional wellbeing of individuals, reporting changes to care managers.
- Worked in close partnership with families, friends and carers to improve care plan effectiveness.
Team Leader
Road chef chosen noodles
Westerham, Kent
11.2014 - 03.2018
- Fostered positive employee relationships through communication, training and coaching.
- Resolved employee relations issues and navigated disciplinary proceedings.
- Led performance reviews and tailored employee feedback to facilitate professional development.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Maintained up-to-date data, records and receipts for audits and reconciliation.
- Assessed feedback to maximise customer satisfaction and loyalty.
- Implemented safe working methods and practices by conducting regular audits and workplace inspections.
- Led shifts and motivated team to drive sales.
- Followed opening, closing and shift changeover procedures for seamless operations.
- Mentored and equipped employees with product knowledge to improve service delivery and sales.
Carer Worker
community options
Bromley, Kent
02.2009 - 10.2014
- Assisted clients with daily household tasks including cleaning, laundry and food preparation.
- Safely transported and accompanied clients to appointments and activities.
- Maintained hygienic living environments through regular cleaning.
- Maintained excellent physical fitness levels to safely, securely lift and manoeuvre patients.
- Ensured clients were correctly taking prescribed medications, maintaining optimal health.
- Created positive relationships with clients through practical support and companionship, improving overall quality of life.
- Aided clients with bedtime routines, washing and dressing.
- Assisted clients with daily household cleaning, laundry and food preparation.
- Managed and updated client records, ensuring accuracy for dependable health and wellbeing monitoring.
- Maintained client dignity and respect throughout dressing, showering and toileting.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Completed documentation of care, hospital actions and patient activities for up-to-date client records.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Prepared healthy meals with additional mealtime planning, feeding and support.
- Submitted reports to manager regarding status of client.
- Monitored client health conditions and reported immediate issues to manager.
Support Worker
Cartrefi Cymru
Bridgend, County Borough of Bridgend
02.2006 - 09.2009
- Led group activity programmes to support independence and encourage community inclusion.
- Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
- Monitored individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
- Delivered high-quality care to individuals with varying needs, tailoring support to meet personalised care plans.
- Promoted personal wellbeing and independence, building service user confidence through social and community interaction.
- Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
- Built strong patient relationships through compassionate care and friendly rapport building.
- Administered medication with rigorous planning and recordkeeping.
Storeman trainee lead fabrictore
lead worx ltd
Port Talbot, Neath Port Talbot
04.2004 - 08.2005
- Ensure incoming stock was safely unloaded using forklift and stored at time of arrival to prevent delays to shipments.
- Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.
- Monitored stock levels and wrote timely order supply requests to replenish merchandise.
- Completed opening and closing procedures each day.
- Oversaw daily store cleaning and general store maintenance to keep high company standards.
- Upheld positive and proactive approach to challenges, using initiative and demonstrating commitment and flexibility.
- Enforced licensing laws, health and safety regulations and all regulatory guidelines and legislation at all events.
Warehouse Worker
Currys
Bridgend, County Borough of Bridgend
12.1998 - 04.2004
- Accurately staged and sorted products for loading, improving timely dispatch processes.
- Picked and despatched high-volume orders accurately.
- Prepared warehouse spaces for audit, ensuring orderly access to stock and supplies.
- Stacked cardboard boxes and pallets securely, minimising risks of damage and injury.
- Kept accurate stock records using warehouse inventory management software.
- Performed duties safely in line with warehouse rules, promoting best working practices.
- Communicated with all levels of staff, maintaining positive, productive working environments.
- Maintained high levels of cleanliness in working areas, meeting compliance standards for health, safety and hygiene regulations.
- Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
- Consistently achieved daily picking targets through a diligent work ethic and dedication to team success.
- Completed work following safety rules for best working practices.
- Kept accurate electronic records of received and distributed merchandise.
- Loaded packaged goods on to trucks for shipping.
hotel porter
Herston hotel
Bridgend, County Borough of Bridgend
06.1996 - 12.1998
- Handled hotel check in and check out procedures, from start to finsh.
- Used excellent problem solving skills to resolve customer complaints quickly and effectively.
- Ensured the safe, accurate handling and protection of cash and card payments.
- Set up and cleared down conference rooms, moving tables, setting up projectors and to enable smooth running of events and functions.
- Provided a warm welcome to hotel guests, handling questions and queries efficiently.
- Maintained a clean and tidy reception area, providing consistently great first impressions.
- Operate security system for first-class hotel monitoring and safety standards.
- Handled guest luggage safely, using correct lifting and carrying procedures to prevent damage.
- Checked all public areas, including toilets, smoking areas, and areas at regular intervals to ensure meticulous cleanliness.
Postman
Royal Mail Group
Aberdeen, Aberdeen City
04.1990 - 04.1995
- Maintained exceptional service times during peak delivery seasons for consistent levels of customer satisfaction.
- Provided faultless levels of customer service, building trusted relations for optimised brand reputation.
- Handled packages with care to maintain product integrity, reporting issues of damage through.
- Secured customer signatures for deliveries using delivery management software.
- Sorted mail between routes to maximise efficiency.
sales man
Peter Green
Aberdeen, Aberdeen City
06.1988 - 04.1990
- Applied various sales techniques to steadily expand customer bases.
- Fostered positive relationships with customers, enhancing loyalty and retention.
- Maximised sales revenue through effective upselling and cross-selling of associated products.
- Used outstanding product knowledge, sales and customer relations skills to drive substantial profit increases.
- Processed product returns, ensuring items were clean and resaleable.
- Handled concerns and complaints with care, delivering positive outcomes for continued customer loyalty.
- Performed daily store opening and closing, readying sales floor for customers and delivering stringent security measures.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Received stock deliveries, accurately completing paperwork and updating system records.
- Stayed up-to-date on new product lines and characteristics to answer inbound queries.
Education
NVQ Level 3 - Social Care
Edexcel
LONDON 06.2010 - 11.2010
Skills
- Person-centered
- Care plan assessment
- Compassionate client care
- Health promotion and maintenance
- Patient care
- First aid and safety
- Client documentation
- Client safety and first aid
- Medication administration
- Nutritional planning
- Mobility support
- Food preparation
- Medication Administration
- End Of Life Care
- Dementia care
Custom
Personal Information
Affiliations
- CINEMA. MARTIAL ARTS . GOING TO THE THEATER WALKING
Languages
ENGLISH
Fluent
Certification
I HAVE N.V.Q LEVEL 3
References
References available upon request.
Timeline
Live in Carer
The Private Care Company
06.2025 - Current
LIVE IN CARER
SELF EMPLOYED
03.2024 - 04.2024
live in carer
BMS CARE PROVIDER
12.2023 - 03.2024
live in carer
The Good Care Group
06.2019 - 12.2023
Support Care Worker
life come care
03.2018 - 06.2019
Team Leader
Road chef chosen noodles
11.2014 - 03.2018
NVQ Level 3 - Social Care
Edexcel
06.2010 - 11.2010
Carer Worker
community options
02.2009 - 10.2014
Support Worker
Cartrefi Cymru
02.2006 - 09.2009
Storeman trainee lead fabrictore
lead worx ltd
04.2004 - 08.2005
Warehouse Worker
Currys
12.1998 - 04.2004
hotel porter
Herston hotel
06.1996 - 12.1998
Postman
Royal Mail Group
04.1990 - 04.1995
sales man
Peter Green
06.1988 - 04.1990
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