Summary
Overview
Work history
Education
Skills
Timeline
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Adrian coutts

Adrian coutts

Bromley,Kent

Summary

Compassionate Live In Carer providing emotional and healthcare support to individuals for 4 years. Focused on maintaining client comfort and independence at home. Responsible domiciliary care assistant with broad experience in monitoring vital signs, administering medications and studying behaviour. Patient and attentive to patient needs. Dedicated to providing all-around assistance to improve quality of life. Caring individual with strong motivation to deliver exceptional patient care and assistance. Committed to going extra mile to assist needs of patients. Flexible with in-home and hospital setting. Compassionate and reliable team member with impressive work ethic. Committed to improving health and wellbeing by facilitating exceptional levels of care. Proactive and friendly communicator with superb rapport-building skills. Attentive personal care worker skilled in helping home-bound clients. Diligent about following treatment plans, updating documentation and maintaining healthy environments. Strengths include time management, organisation and multitasking. Level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks. Kind and punctual individual assists with nursing treatments, supports diagnostic procedures and provides companionship. Passionate about improving well-being of others and providing compassionate treatment to patient community. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-live live in carer position. Ready to help team achieve company goals.

Overview

35
35
years of professional experience

Work history

live in carer

The Good Care Group
London, City of London
06.2019 - Current
  • Provided on-call assistance to elderly care patients 24/7.
  • Maintained client dignity and respect throughout dressing, showering and toileting.
  • Updated doctors and family members on client progress.
  • Produced weekly patient progress reports, enabling appropriate reviews and amendments to care plans.
  • Administered medication with rigorous planning and recordkeeping.
  • Completed shopping whilst responsibly managing budget.
  • Created positive relationships with clients through practical support and companionship, improving overall quality of life.
  • Delivered toileting support for clients with mobility issues.
  • Improved social health by promoting participation in hobbies and social interests.
  • Optimised user outcomes by ensuring care delivery was in line with care plans and individual wishes.
  • Prevented accidents and falls by ensuring cleanliness and tidiness of service user homes.
  • Guaranteed user safety by monitoring wellbeing and promptly reporting concerns.
  • Minimised health risks by performing routine medical tests, including blood pressure and pulse.
  • Improved eating and drinking habits, preparing [Number] nutrient-rich scheduled meals daily.
  • Avoided negative drug interactions through timely, accurate medication reminders.

Support Care Worker

life come care
London, City of London
03.2018 - 06.2019
  • Improved physical and mental wellbeing of service users through patient-centred care planning.
  • Worked closely with activity coordinators to communicate changing patient needs, optimising continued care and support.
  • Followed strict safeguarding regulations to ensure safe, secure handling of service users.
  • Administered oral medication as required in line with stringent drug control regulations.
  • Built strong patient relationships through compassionate care and friendly rapport building.
  • Tailored care and support to individual needs for bespoke, personalised service.
  • Prepared tasty and healthy meals to meet dietary requirements.
  • Assisted in all aspects of personal hygiene, prioritising patient dignity, privacy and independence.
  • Collaborated with clients to clean house and prepare meals with person-centred care approach.
  • Met needs of clients with learning difficulties and handled challenging behaviours.
  • Assisted in all aspects of personal care while encouraging independence and activity appropriate to individual ability.
  • Monitored physical and emotional wellbeing of individuals, reporting changes to care managers.
  • Worked in close partnership with families, friends and carers to improve care plan effectiveness.

Team Leader

Road chef chosen noodles
Westerham, Kent
11.2014 - 03.2018
  • Fostered positive employee relationships through communication, training and coaching.
  • Resolved employee relations issues and navigated disciplinary proceedings.
  • Led performance reviews and tailored employee feedback to facilitate professional development.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Maintained up-to-date data, records and receipts for audits and reconciliation.
  • Assessed feedback to maximise customer satisfaction and loyalty.
  • Implemented safe working methods and practices by conducting regular audits and workplace inspections.
  • Led shifts and motivated team to drive sales.
  • Followed opening, closing and shift changeover procedures for seamless operations.
  • Mentored and equipped employees with product knowledge to improve service delivery and sales.

Carer Worker

community options
Bromley, Kent
02.2009 - 10.2014
  • Assisted clients with daily household tasks including cleaning, laundry and food preparation.
  • Safely transported and accompanied clients to appointments and activities.
  • Maintained hygienic living environments through regular cleaning.
  • Maintained excellent physical fitness levels to safely, securely lift and manoeuvre patients.
  • Ensured clients were correctly taking prescribed medications, maintaining optimal health.
  • Created positive relationships with clients through practical support and companionship, improving overall quality of life.
  • Aided clients with bedtime routines, washing and dressing.
  • Assisted clients with daily household cleaning, laundry and food preparation.
  • Managed and updated client records, ensuring accuracy for dependable health and wellbeing monitoring.
  • Maintained client dignity and respect throughout dressing, showering and toileting.
  • Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
  • Completed documentation of care, hospital actions and patient activities for up-to-date client records.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
  • Prepared healthy meals with additional mealtime planning, feeding and support.
  • Submitted reports to manager regarding status of client.
  • Monitored client health conditions and reported immediate issues to manager.

Support Worker

Cartrefi Cymru
Bridgend, County Borough of Bridgend
02.2006 - 09.2009
  • Led group activity programmes to support independence and encourage community inclusion.
  • Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
  • Monitored individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
  • Delivered high-quality care to individuals with varying needs, tailoring support to meet personalised care plans.
  • Promoted personal wellbeing and independence, building service user confidence through social and community interaction.
  • Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
  • Built strong patient relationships through compassionate care and friendly rapport building.
  • Administered medication with rigorous planning and recordkeeping.

Storeman trainee lead fabrictore

lead worx ltd
Port Talbot, Neath Port Talbot
04.2004 - 08.2005
  • Ensure incoming stock was safely unloaded using forklift and stored at time of arrival to prevent delays to shipments.
  • Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.
  • Monitored stock levels and wrote timely order supply requests to replenish merchandise.
  • Completed opening and closing procedures each day.
  • Oversaw daily store cleaning and general store maintenance to keep high company standards.
  • Upheld positive and proactive approach to challenges, using initiative and demonstrating commitment and flexibility.
  • Enforced licensing laws, health and safety regulations and all regulatory guidelines and legislation at all events.

Warehouse Worker

Currys
Bridgend, County Borough of Bridgend
12.1998 - 04.2004
  • Accurately staged and sorted products for loading, improving timely dispatch processes.
  • Picked and despatched high-volume orders accurately.
  • Prepared warehouse spaces for audit, ensuring orderly access to stock and supplies.
  • Stacked cardboard boxes and pallets securely, minimising risks of damage and injury.
  • Kept accurate stock records using warehouse inventory management software.
  • Performed duties safely in line with warehouse rules, promoting best working practices.
  • Communicated with all levels of staff, maintaining positive, productive working environments.
  • Maintained high levels of cleanliness in working areas, meeting compliance standards for health, safety and hygiene regulations.
  • Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
  • Consistently achieved daily picking targets through a diligent work ethic and dedication to team success.
  • Completed work following safety rules for best working practices.
  • Kept accurate electronic records of received and distributed merchandise.
  • Loaded packaged goods on to trucks for shipping.

hotel porter

Herston hotel
Bridgend, County Borough of Bridgend
06.1996 - 12.1998
  • Handled hotel check in and check out procedures, from start to finsh.
  • Used excellent problem solving skills to resolve customer complaints quickly and effectively.
  • Ensured the safe, accurate handling and protection of cash and card payments.
  • Set up and cleared down conference rooms, moving tables, setting up projectors and to enable smooth running of events and functions.
  • Provided a warm welcome to hotel guests, handling questions and queries efficiently.
  • Maintained a clean and tidy reception area, providing consistently great first impressions.
  • Operate security system for first-class hotel monitoring and safety standards.
  • Handled guest luggage safely, using correct lifting and carrying procedures to prevent damage.
  • Checked all public areas, including toilets, smoking areas, and areas at regular intervals to ensure meticulous cleanliness.

Postman

Royal Mail Group
Aberdeen, Aberdeen City
04.1990 - 04.1995
  • Maintained exceptional service times during peak delivery seasons for consistent levels of customer satisfaction.
  • Provided faultless levels of customer service, building trusted relations for optimised brand reputation.
  • Handled packages with care to maintain product integrity, reporting issues of damage through.
  • Secured customer signatures for deliveries using delivery management software.
  • Sorted mail between routes to maximise efficiency.

sales man

Peter Green
Aberdeen, Aberdeen City
06.1988 - 04.1990
  • Applied various sales techniques to steadily expand customer bases.
  • Fostered positive relationships with customers, enhancing loyalty and retention.
  • Maximised sales revenue through effective upselling and cross-selling of associated products.
  • Used outstanding product knowledge, sales and customer relations skills to drive substantial profit increases.
  • Processed product returns, ensuring items were clean and resaleable.
  • Handled concerns and complaints with care, delivering positive outcomes for continued customer loyalty.
  • Performed daily store opening and closing, readying sales floor for customers and delivering stringent security measures.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Received stock deliveries, accurately completing paperwork and updating system records.
  • Stayed up-to-date on new product lines and characteristics to answer inbound queries.

Education

NVQ Level 3 - social carer

edexcel
Bromley
06.2010 - 11.2010

Skills

  • Person-centred planning
  • Medication assistance
  • Bathing and grooming assistance
  • Routine medical tests
  • Care plan assessment
  • Care plan management
  • Compassionate client care
  • Patient services
  • Health promotion and maintenance
  • Community activities
  • Patient care
  • First aid and safety
  • Client documentation
  • Client safety and first aid
  • Medication administration
  • Light housework

Timeline

live in carer

The Good Care Group
06.2019 - Current

Support Care Worker

life come care
03.2018 - 06.2019

Team Leader

Road chef chosen noodles
11.2014 - 03.2018

NVQ Level 3 - social carer

edexcel
06.2010 - 11.2010

Carer Worker

community options
02.2009 - 10.2014

Support Worker

Cartrefi Cymru
02.2006 - 09.2009

Storeman trainee lead fabrictore

lead worx ltd
04.2004 - 08.2005

Warehouse Worker

Currys
12.1998 - 04.2004

hotel porter

Herston hotel
06.1996 - 12.1998

Postman

Royal Mail Group
04.1990 - 04.1995

sales man

Peter Green
06.1988 - 04.1990

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Adrian coutts