Adnan Sattar
London
Summary
A highly motivated and methodical individual who is ready to take on new challenges and bearings to build a foundation for the future to then later construct a prosperous career towards Customer Service, Administration and Business. Proficient in Microsoft Office suite and equipped with strong skills in compliance checking, document handling, and time management. Reliant at maintaining accurate records, supporting team operations, and working efficiently under pressure. Having the capacity to remain calm under pressure when performing challenging activities and to come up with solutions in a constructive manner in the event of difficulties.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work history
Office Assistant
CPNR Holdings LTD
02.2025 - Current
- Working on collected data within various documents and making data entries
- Running general admin when requested
- Operating and gaining knowledge in Finance and Accounts
- Filing necessary documents to places of authority
- Compliance checking on numerous types
Youth Worker/Coach
The Aberfeldy Youth Project
03.2024 - 04.2025
- Delivering centre-based youth club and football sessions
- Working alongside parents to support young people
- To assist with take down and clean-up of activities/programmes
- Treat parents and guardians with professionalism and courtesy
- Outreach within locality and distributing promotional flyers
Customer Service
River Island
07.2023 - 09.2023
- Manage customer enquiries and complaints ensuring that it comes to successful resolution
- Consistent communication within the team on both men's and women's floors
- Cashing up on shifts to round up targets and revenue made within the day
- Collecting data from customers using 'Voice of the customers' to improve products and service within the store and online shopping
Warehouse Operative
Pimlico Group
09.2022 - 10.2022
- Maintain high standards of site cleanliness and consider all locations.
- Maintain heightened health and safety awareness and immediately report any areas of concern to Team Leader.
- Treat trade counter customers with professionalism and courtesy.
- Weighing merchandise and selecting proper envelopes, cartons, containers, or crates in which to pack merchandise.
- Promptly completing distribution orders or requests, which includes obtaining specified items from storage as well as packing, sealing, and labelling merchandise correctly.
Event Management
M&M Lighting and Gate
01.2022 - 05.2022
- Maintain and create long-term relationships with clients through communicating with them.
- Professionally manage vendors or suppliers.
- Assure that expenditure of event is well within budget agreed upon with clients.
- Provide leadership and motivation to ensure concord throughout event's duration.
- Events organised thoroughly from beginning to end based on prerequisites, target audience, and objectives.
- Guaranteed that events fulfil insurance, health, and safety regulations.
- Managed diaries through Google calendar to schedule meetings and monitor availability for events.
- Collecting data from customers such as addresses, e-mails, personal information and bank details on calendar.
Education
GCSE - Maths, English Literature, English Language, Business
George Green Secondary School
09.2016 - 08.2021
Level 2 in Business - Grade PP
George Green Sixth Form
09.2021 - 06.2022
Level 2 In Team Leadership - undefined
EET Online Tutoring
10.2022 - 11.2022
Level 2 Entrepreneurial Career Development -
ICQ
10.2022 - 11.2022
Skills
- Problem-solving
- Team collaboration
- Database software use
- Basic accounting knowledge
- Office equipment operation
- Attention to Detail
- Microsoft office suite proficiency
- Time Management
- Customer Service
- Telephone mannerisms
Accomplishments
Published a book in partnership with Osmani Trust and Writeback. Name of the book is Writers Of The Wall. A non-fictional book based on the pasts of different individuals brought up in rough areas to the later on overcome the obstacles faced in the past. This book was written by me and over 10 of my friends. The sole purpose of this book is to guide the upcoming youth to grow in a better manner than most of us did in the past.
Timeline
Office Assistant
CPNR Holdings LTD
02.2025 - Current
Youth Worker/Coach
The Aberfeldy Youth Project
03.2024 - 04.2025
Customer Service
River Island
07.2023 - 09.2023
Level 2 In Team Leadership - undefined
EET Online Tutoring
10.2022 - 11.2022
Level 2 Entrepreneurial Career Development -
ICQ
10.2022 - 11.2022
Warehouse Operative
Pimlico Group
09.2022 - 10.2022
Event Management
M&M Lighting and Gate
01.2022 - 05.2022
Level 2 in Business - Grade PP
George Green Sixth Form
09.2021 - 06.2022
GCSE - Maths, English Literature, English Language, Business
George Green Secondary School
09.2016 - 08.2021
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