ADNAN REHMAN

• Stayed calm in emergency driving situations, prioritising safety of passengers and other drivers.
• Escorted elderly passengers and those with limited mobility from door-to-door.
• Applied personal road knowledge and GPS application to set shortest routes.
• Achieved high customer ratings on mobile booking systems.
• Arrived on time to customer appointments, maximising service efficiency.
• Offered flexible schedule to meet company and customer needs.
• Maintained clean, well-functioning vehicle through regular attention and care.
• Supported physically challenged customers to enter and disembark vehicle safely.
• Cleaned vehicle's interior and exterior to meet high presentation standards.
• Stored passenger luggage and personal items to prevent damage.
• Upheld high service standards to build customer loyalty.

• Led team of 27 to achieve KPI targets and successfully complete assigned projects.
• Investigated issues affecting group operations, prepared reports and helped correct problems.
• Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
• Oversaw facility maintenance and allocated needed resources to meet standards.
• Coached team members through new or difficult workflows.
• Monitored health and safety measures for guaranteed compliance.
• Resolved employee relations issues and navigated disciplinary proceedings.
• Worked flexible hours, covering nights, weekends and bank holidays.
• Supported team by demonstrating respect and willingness to help.

• Inspected machine output to assess conformity to specifications.
• Supported stable production lines by preparing orders with precision and high accuracy.
• Inspected goods ahead of dispatch, minimising delivery errors.
• Completed work according to schedule, helping struggling team members as required to maintain smooth-running operations.
• Performed intensive quality control through inspections and testing.
• Achieved production targets with excellent planning and machine operation.
• Introduced improved picking and packing methods, successfully reducing dispatch turnaround times.

- deal with customer

- Shop management

- Taking orders

- I run this shop 1.5 year. I have very good experience customer dealing

Managed stock within set minimum and maximum levels to serve customers without over-extending finances.