Summary

Overview

Work history

Education

Skills

References

Timeline

Adjoa Opare-Asiedu

Peterborough,Cambridgeshire

Summary

Dedicated Professional and proven track record in customer service and administration. Strong experience in event organization and community engagement. Proficient in Microsoft Office Suite and capable of producing accurate work under pressure while maintaining multicultural sensitivity.

Overview

years of professional experience

Work history

Church Administrator [Volunteering]

Powerhouse Ministries Ltd

Peterborough, Cambridgeshire

2020.01 - Current

Improved office efficiency by streamlining administrative procedures.
Organised special events to foster stronger community relationships.
Assisted in preparation towards Sundays Church Service with Pastoral and Connection team.
Facilitated smooth operations for festive church functions.
Managed, efficient filing system for church records and documents.
Coordinated facility repairs, ensured a safe environment for staff and congregants.

Brand Ambassador/ Customer Assistant

Boots

2016.12 - 2026.01

Engaged over 50 customers per day which increased sales by 10%.
Assisted customers in making informed decisions through effective communication.
Strengthened customer loyalty by providing professional and efficient service during promotions or events.
Trained junior brand ambassadors, leading to more effective team performance.

Sales Consultant

John Lewis

Cambridge, Cambridgeshire

2015.11 - 2026.01

Assisted close to 50 customers choose right products.
Educated over 100 customers about product importance
Performed demonstration on products usage to customers.
Nurtured leads into successful conversions, boosting overall sales figures.

Product specialist

Tesco stores

2016.05 - 2016.12

Sampled over 20 packs of new products for customers daily.
Persuaded customers through strategic communication means
Enhanced product image through advertising
Enhanced product knowledge by attending industry events and trainings.

Marketing Executive

Hero Media Company Limited

2014.01 - 2015.08

Developed communication strategy to maximize company's magazine sales by 20%.
Organised radio and television interviews which increased our audience by 15%.
Prepared reports and presentations for meetings.
Organised workshops on behalf of the company which broaden knowledge of stuff.

Information Service Assistant

Ministry of Information

2009.01 - 2013.02

Explained company policies to clients
presentations on behalf of my department to head office.
Organised and paperwork and documents.
Performed administrative work for manager.
Executed public campaigns to discuss issues related to public interest.
Participated in staff meetings actively, contributing towards team development.

Customer Relations Assistant

Electricity Company of Ghana

2007.01 - 2007.11

Addressed Customer Challenges and solved them.
Prepared quotations for clients who needed energy supply
Offered friendly, efficient customer service and handled challenging situations with ease.
Consistently arrived at work on time and ready to start immediately.
Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.