ADITYA RANJAN

• Gathered requirement to build Card Payment solution using CardEasy for Mortgage Financial Assistance team to collect Arrears.
• Documented As-IS process and detailed walkthrough with senior executives for vendor selection.
• Mapped high level process design and reviewed with Tech lead, Solution Architect and Product owner.
• Interacted with internal customers to understand business needs and translate into requirements and project scope.
• Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
• Creating user stores, EPICS, maintaining backlogs, Story refinement and prioritization, sprint planning and retrospective.

Projects:

Worked for Lloyd's Banking Group - Migration and Re-platforming old Legacy core Payment CHAPS application. Have worked on Bank’s Direct Debit processes: - Creating BACS AUDDIS and Collection files. Have worked on all Cross border SWIFT messages like MT103, MT202, MT202 Cov etc. Involved in ISO20022 migration, creating MX xml messages like Pain.001, PACS.008, CAMT.053 etc. Worked on Sanctions checks, screening and AML projects - Fircosoft tool. Worked on Bank's speech to Text- XMDiscover (aka Clarabridge) application.

Roles and Responsibilities:-

• Interacted with customers to understand business needs and translate into requirements and project scope.
• Prepared light requirement document, functional requirement document (FRDs) and mapping of use case /traceability matrix based on requirements gathered.
• Improved business direction by prioritizing customers and implementing changes based on collected feedback.
• Collaborated with stakeholders to define project objectives.
• Worked with 3rd party vendors for data extraction- managing change requests and Purchase order to secure change window.
• Worked on governance activities like EMCRA, PRIA , GDPR, etc. to ensure all sign-off are in place.
• Prepared Test planning and estimation, End to End Test Cases, Test Scenarios, RTM and End of Test Report.
• Expert in Defect management- prepared Defect Summary report. Good stakeholder management in prioritizing defect fixes.
• Prepared Daily Status report, weekly status report to ensure stakeholders are updated with latest progress-blockers and risks if any.
• Conducted interviews with key business users to collect information on business processes and user requirements.
• Provided technical support for troubleshooting analytics and reporting issues.
• Created dashboards to monitor and track key performance indicators. Acted as ad hoc SCRUM master, right from sprint planning, sprint review and sprint retrospective to sprint demo.
• Build Models and Dashboard using XMD to deep dive into reason, on why Customers are calling Bank?

• Worked on Lloyd's Bank CHAPS and SEPA Programme.
• Prepared Requirement traceability matrix (RTM), FRD/BRD/Test cases, Test scenarios and End of Test report.
• Tested functional and compatibility of new programs or updates in comparison to existing applications.
• Played key role in Test planning and resource management- Lead team of 9 associates working at offshore. Prepared WorkOrder, Resource planning, shift and rota plans.
• Kept scripts and test cases updated with current requirements.
• Collaborated with stakeholders to define project objectives and criteria.
• Conducted workshop sessions to gather functional and non-functional requirements.
• Prepared use case diagrams, Entity relationship diagrams to capture detailed data and business process.
• Conducted Root cause analysis for major issues.
• Completed pre-implementation testing for new system modifications to assess potential impacts.
• Performed OAT for Bank's major Tier-A application like payments, IVR, Mortgages, Sharedealing etc.