Aditya Dave
London,United Kingdom
Summary
I have good customer service experience so my communication experience and management skills help me a lot. Also, I had good working experience in a data analysis my analyzing skills also good because I know the software like Excel, SQL, Power BI, and Python also I am good to write reports writing with the help of good research. Also i'm good to manage the customer queries.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work history
Data Analysis
Visionary Pirate
Surat, India
2022.12 - 2023.05
- I analyzed the data of over 70 employees who had done good sales work or not also I am giving report daily to my manager.
- Also, I planned for new strategies on how we can improve sales via digital platforms such as Instagram, and Facebook.
- I analysed data via help of Excel
- Created clear, concise written reports detailing findings from data analysis.
- Took constructive feedback from formal reviews to improve data analysis support.
Customer assistant
D-mart
Surat, India
2019.01 - 2021.11
- My Primary duty was in D-Mart to check the overstock that was missed i needed to manage or else something was missed i needed to order online or offline depending upon the situation.
- Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
- Handled cash and card payments with accuracy.
- Performed daily opening and closing functions and inventory management.
- Answered customer telephone calls promptly and improved on-hold wait times.
Education
Higher National Diploma - Mechanical Engineering
Gujarat Technological University
India 2015.08 - 2018.07
Bachelor of engineering - Mechanical Engineering
Gujarat Technological University
India 2018.08 - 2021.07
Master of IBM in Project Management - Marketing, Sales, HR, Project manager
London Metropolitan University
London 2023.06 -
Skills
- Good Command in Excel
- Data entry
- SQL
- Report writing
- Good in presentation and good command in power point and Word
- Customer service
Timeline
Master of IBM in Project Management - Marketing, Sales, HR, Project manager
London Metropolitan University
2023.06 -
Data Analysis
Visionary Pirate
2022.12 - 2023.05
Customer assistant
D-mart
2019.01 - 2021.11
Bachelor of engineering - Mechanical Engineering
Gujarat Technological University
2018.08 - 2021.07
Higher National Diploma - Mechanical Engineering
Gujarat Technological University
2015.08 - 2018.07