Adithya Sajeev
London ,East London
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Member
Five Guys
London, Romford
09.2025 - Current
- Resolved customer complaints with empathy and professionalism, ensuring satisfaction and loyalty.
- Collaborated with team members to ensure smooth service during peak times, demonstrating strong teamwork skills.
- Processed payments accurately and efficiently, managing cash and credit card transactions.
- Kept food preparation areas sanitised for excellent hygiene standards.
- Maintained cleanliness and organisation in dining and kitchen areas, ensuring compliance with health regulations.
- Prepared food items following strict hygiene and safety standards, maintaining quality control.
Associate
Grand Mercure
Bangalore , India
04.2023 - 07.2025
- Identified and resolved customer needs, enhancing overall satisfaction.
- Provided exceptional customer service, resolving queries promptly to maintain high satisfaction levels.
- Provided clerical and administrative support to associated departments, facilitating smoother operations.
- Managed client relationships, organising regular meetings to discuss ongoing projects and future needs.
- Oversaw quality control processes, maintaining high standards for project outputs and deliverables.
- Relayed client messages to relevant staff promptly, ensuring timely communication.
- Attended meetings, hearings, and conferences to take detailed notes on discussions and decisions.
Intern
Accor Group of Hotels
Bangalore , India
10.2022 - 02.2023
- Organised and updated file systems to enhance accessibility for staff.
- Collaborated with management and team members on end-to-end project needs, organising materials, facilitating communication and proofreading work.
- Photocopied and printed documents for office team members.
- Executed administrative tasks to support workflow efficiency under managerial supervision.
- Filed physical and digital copies of important documents to maintain accurate and consistent records.
- Handled customer inquiries via email and telephone, providing exceptional service and building positive relationships.
- Entered and verified computer data to create reliable records.
- Provided assistance to individuals in finding the right personnel and resources for various issues.
Education
Master of Science - Master of Science : International Business
Anglia Ruskin University
Chelford, CHE01-2025
Skills
- Food safety
- Cash handling
- Customer service
- Hospitality and customer service
- Time management
- Communication skills
Languages
English
Proficient
C2
Arabic
Proficient
C2
Hindi
Proficient
C2
Tamil
Proficient
C2
Malayalam
Proficient
C2
kannada
Proficient
C2
Certification
- Communication skills
- Customer service
- Team collaboration
- Time management
Hobbies and interests
- Listening to music
- Cooking
- Travelling
- Exploring adventurous things
Timeline
Crew Member
Five Guys
09.2025 - Current
Associate
Grand Mercure
04.2023 - 07.2025
Intern
Accor Group of Hotels
10.2022 - 02.2023
Master of Science - Master of Science : International Business
Anglia Ruskin University