Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
Generic

Adil Usman Shaukat

Employment Specialist (Career Coach)
Plaistow

Summary

A experienced Account Manager who has recently changed career paths to a Career Coach due to having a huge passion in helping people and changing lives. With five years of industry experience overseeing sales figures and new account developments. I consider myself a strong team leader with the ability to lead and highly motivate a team in order to achieve company goals. A perceptive Career Coach passionate about helping others reach personal and professional goals. Highly skilled at networking to build vital relationships with leading area employers. Strategic when placing clients in rewarding jobs based on skills, interests and abilities. Successful at coaching clients on resume writing, interviewing, time management and teamwork.

“Influence is not about what you can do but how you use it to change the lives of others”

Overview

5
5
years of professional experience
9
9
years of post-secondary education
3
3
Languages

Work History

Employment Specialist (Career Coach)

Ingeus
01.2024 - Current
  • Collaborated closely with interdisciplinary teams to address client barriers and facilitate access to necessary resources.
  • Organised comprehensive workshops on resume writing, interview techniques, and workplace etiquette to prepare clients for the job market.
  • Maintained up-to-date knowledge of local labor market trends and changing industry requirements through continuous professional development activities.
  • Facilitated successful placements by proactively identifying potential challenges and addressing them before they became obstacles.
  • Managed a diverse caseload of individuals from various backgrounds, tailoring services based on unique needs and circumstances.
  • Evaluated client barriers through strengths and weaknesses using assessments, helping them gain self-awareness and develop targeted action plans for improvement.
  • Worked closely with government agencies such as workforce centers or vocational rehabilitation teams to maximize client resources and support.
  • Provided ongoing support and guidance for clients during their job search, leading to increased confidence and motivation.
  • Developed strong relationships with local housing associations in order to help clients on my caseload with housing problems.
  • Worked closely with Job Centre & DWP hosting employment open days and fairs.
  • Working closely with our in house Safeguarding Lead to identify Safeguarding concerns.

ICON Replacement Account Manager

Enterprise Holdings INC
09.2022 - 01.2024
  • Worked to support sales team and rise against competition
  • Effectively built and maintained long-lasting client relationships
  • Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.
  • Set and achieved company defined sales goals.
  • Collaborated with sales team members to identify growth opportunities and develop strategies to seize them
  • Worked with customer service and product development departments to enhance overall customer experience
  • Communicated the progress of quarterly initiatives to internal and external stakeholders
  • Implemented client-focused solutions to enhance sales volume
  • Built long-term trusting relationships with clients to achieve ultimate client retention.

Graduate Management Trainee

Enterprise Holdings INC
10.2021 - 09.2022
  • Effectively acted as a liaison between our marketing and sales teams
  • Identified client needs and suggested appropriate services to enhance client experience
  • Continually researched new business opportunities in the market
  • Worked productively with Product Team to understand requirements and business specifications around Portfolio Management, Analytics and Risk
  • Assigned and maintained new account startups
  • Brought forth excellent customer service skills and a commitment to customer satisfaction
  • Established sales goals by forecasting annual sales quotas and projecting expected sales volume for existing and new products.

Assistant Manager

Dixons Carphone
07.2019 - 10.2021
  • Served as an enthusiastic and productive sales associate
  • Provided customers with optimal customer service and excellent assistance at all times
  • Answered customer queries and concerns
  • Worked to help maintain a neat and presentable sales floor
  • Worked well with co-workers to ensure positive customer experiences
  • Provided optimal assistance to the General Manager and handled a variety of tasks
  • Worked closely with the Branch Manager to ensure timely completion of administrative tasks
  • Taking the lead on morning and end of day briefings
  • Prioritising my teams training and development
  • Achieve individual and store sales by maximising every opportunity to make sales through driving KPI'S
  • Receive and investigate complaint from customers and ensure successful and prompt resolution; develop acceptable solutions and make recommendations to the management of the store appropriately.

Property Consultant

CPIC
08.2020 - 02.2021
  • Researched competitive listings in the area and presented findings to the Senior Property Manager
  • Served as a helpful assistant to all office staff including the Accountant, Property Manager, Maintenance Manager, and Broker
  • Offered suggestions and solutions to increase property appeal and value
  • Maintained property listings and handled all client correspondence.

Education

BCs (Hons) Business & Management (Marketing) -

University of Westminster
09.2016 - 05.2019

BTEC Level 3 Extended Diploma in Business Studies - undefined

Newvic Sixth Form
09.2013 - 05.2015

GCSE - undefined

Lister Community School
09.2008 - 05.2013

Skills

Microsoft Office

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Websites

References

References available upon request

Timeline

Employment Specialist (Career Coach)

Ingeus
01.2024 - Current

ICON Replacement Account Manager

Enterprise Holdings INC
09.2022 - 01.2024

Graduate Management Trainee

Enterprise Holdings INC
10.2021 - 09.2022

Property Consultant

CPIC
08.2020 - 02.2021

Assistant Manager

Dixons Carphone
07.2019 - 10.2021

BCs (Hons) Business & Management (Marketing) -

University of Westminster
09.2016 - 05.2019

BTEC Level 3 Extended Diploma in Business Studies - undefined

Newvic Sixth Form
09.2013 - 05.2015

GCSE - undefined

Lister Community School
09.2008 - 05.2013
Adil Usman ShaukatEmployment Specialist (Career Coach)