Accomplished leader with extensive experience in enhancing operational efficiency and boosting revenue. Proficient in team leadership and strategic relationship management. Consistently delivers innovative solutions for measurable business success.
Hi, I’m
Adib Ali
Slough
Summary
Overview
17
years of professional experience
7
years of post-secondary education
Work history
OJ Communications LTD/ DigiVoxx LTD/ VodafoneLondon
Operations and Regional Manager
08.2020 - 01.2026
Job overview
- Directed regional operations across 15–25 retail outlets, ensuring adherence to FCA regulations.
- Oversaw comprehensive P&L responsibilities, executing cost-efficiency measures to boost profitability.
- Cultivated high-performance culture, guiding teams to consistently surpass business targets.
- Transformed underperforming stores, increasing sales and customer satisfaction.
- Spearheaded process optimisations, achieving 15% improvement in operational efficiency.
- Formulated sales growth strategy, resulting in 25% increase in regional revenue within one year.
- Optimised operational processes, realising 30% reduction in store downtime.
- Implemented customer service framework, lifting satisfaction scores by 20%.
Vodafone UKSouth East – Surrey
Senior Store Manager
08.2017 - 07.2019
Job overview
- Oversaw multiple store locations, including elite stores, ensuring seamless operations.
- Transformed underperforming store to maintain operations amidst closure plans.
- Delivered exceptional customer service, fostering repeat business growth.
- Inspired staff to maximise potential and performance through guidance and support.
- Managed cost control measures, overseeing expenditure, attrition, and overtime.
- Facilitated one-on-one staff reviews to establish goals and career progression plans.
- Handled recruitment processes, selecting competent individuals to enhance team productivity.
- Maintained appealing store presentation to significantly increase footfall.
Avis Budget Group EMEABracknell
Internal Accounts Team Manager
01.2016 - 07.2019
Job overview
- Managed UK corporate accounts, ensuring operational compliance and tracking performance metrics.
- Oversaw key global accounts, acting as primary point of contact for client relations.
- Conducted root cause analysis to resolve customer issues promptly and effectively.
- Monitored KPIs to uphold compliance with policies, processes, and security measures.
- Provided ongoing feedback to leadership team, fostering high employee engagement levels.
- Delegated responsibilities strategically among team members to enhance efficiency.
- Implemented project management strategies to boost overall team productivity.
- Prioritised workload effectively, achieving timely task completion.
EE Limited - BT Group LimitedSouth East
Senior Sales Advisor / Assistant Manager
10.2008 - 01.2016
Job overview
- Facilitated daily operations and team management for store manager.
- Directed teams to consistently achieve sales targets through mentoring and inspiration.
- Monitored industry trends, equipping team with necessary tools for success.
- Guided team through operational changes, ensuring seamless transitions.
- Enhanced staff productivity by implementing comprehensive training programmes.
- Managed stock control diligently, preventing overstocking and shortages.
- Supported recruitment processes to build an effective workforce.
Education
East Berkshire College, Windsor CampusWindsor
A-Level from Business
09.2005 - 08.2006
University overview
- Earned A level Award
Upton Grammar Court SchoolSlough
A-Levels from AVCE Double Award Business
09.2003 - 08.2005
University overview
Wexham Secondary SchoolSlough
GCSEs from Business
09.1999 - 08.2003
University overview
- GCSEs
- 9 subjects at grades A-C (Including Maths and English)
Skills
- Leadership in team management
- Strategic growth design
- Process enhancement and optimization
- Customer-focused strategies
- Planning and strategy development
- Proficiency in office software
- Data insights and analysis
- Effective communication skills
- Excellence in customer service
Accomplishments
Accomplishments
- Team Collaboration & Growth: Played a key role in scaling operations, contributing to the expansion of regional teams and optimizing business efficiency.
- Award-Winning Success: Recognized as "Top Sales Leader" for two consecutive years due to outstanding revenue contributions and leadership.
- Leadership & Mentorship: Led and mentored teams, resulting in multiple promotions within the organization and creating a strong talent pipeline.
- Commitment to Team Growth: Fostered a culture of professional development, helping employees maximize their skills and career progression.
- Strategic Impact in Business Operations: Spearheaded a sales growth strategy that increased regional revenue by 25% in under a year, achieving record-breaking targets.
- Training & Development: Launched an employee development program that resulted in a 40% increase in internal promotions and enhanced performance metrics.
- Exceeding Targets: Surpassed annual sales targets by 35%, securing record-breaking revenue achievements.
- Process Innovation: Implemented operational efficiencies that reduced store downtime by 30%, significantly improving customer retention and service quality.
Availability
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Timeline
Operations and Regional Manager
OJ Communications LTD/ DigiVoxx LTD/ Vodafone
08.2020 - 01.2026
Senior Store Manager
Vodafone UK
08.2017 - 07.2019
Internal Accounts Team Manager
Avis Budget Group EMEA
01.2016 - 07.2019
Senior Sales Advisor / Assistant Manager
EE Limited - BT Group Limited
10.2008 - 01.2016
East Berkshire College, Windsor Campus
A-Level from Business
09.2005 - 08.2006
Upton Grammar Court School
A-Levels from AVCE Double Award Business
09.2003 - 08.2005
Wexham Secondary School
GCSEs from Business
09.1999 - 08.2003