Adi Gjozi
London
Summary
I'm an outgoing, people-focused professional who thrives in fast-paced, customer-facing environments. With a background spanning retail sales, running my own business, and account management, I've always gravitated toward roles where strong communication and building real connections with people are at the heart of the job. I decided to pursue front of house and bar work after realising I do my best work when I'm on my feet and interacting with people throughout the day. I pick things up quickly, bring a lot of energy, and take real pride in making sure every person I deal with leaves with a good impression.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Account Executive
itsu[grocery]
London
08.2025 - 06.2026
- Created sales presentations for meetings and coordinated product sampling events to showcase offerings and enhance customer interest.
- Organised sales meetings with end user sites across OOH channel, including contract catering, convenience, and universities, to build relationships and drive engagement.
- Tracked sales and analysed trends through regular reports for senior management.
- Collected and maintained accurate data needed for effective forecasting.
Business Owner
Vinted
11.2022 - 06.2026
- Sold over 5000 vintage items with 99.9% 5 star rating in 3 years.
- Built a strong brand image with over 15,800 followers, making myself one of the largest and most successful sellers on Vinted.
- Utilized effective marketing strategies, promoting the business across multiple social media platforms such as TikTok. Vinted: adigjozi
Customer Sales Assistant
TK Maxx
Brighton and Hove
09.2019 - 01.2023
- Handled customer inquiries promptly and professionally, exceeding satisfaction KPIs.
- Guided purchase decisions with expert advice, enhancing customer experience.
- Organised daily tasks to sustain efficiency in busy retail environment.
Education
Bachelor of Arts - Sociology and Social Policy
University of Leeds
Leeds07-2024
Skills
- Guest engagement
- Customer Service
- Communication
- Marketing and Social Media
- Sales Persuasion
- Brand development
- Proactive adaptability
- Motivated problem-solving
Certification
- Level 2 Food Hygiene Certificate
Timeline
Account Executive
itsu[grocery]
08.2025 - 06.2026
Business Owner
Vinted
11.2022 - 06.2026
Customer Sales Assistant
TK Maxx
09.2019 - 01.2023
Bachelor of Arts - Sociology and Social Policy
University of Leeds