Adi Gjozi
London
Summary
Highly motivated and solution-focused professional with expertise in warm and professional guest interaction, customer service, and communication. Demonstrates strong skills in marketing and social media, sales persuasion, and digital brand development. Proactive and adaptable, committed to delivering exceptional results in dynamic environments.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work history
Account Executive
itsu[grocery]
London
08.2025 - Current
- Organising sales meetings with end user sites across the OOH channel home including contract catering, convenience, and universities
- Creating sales presentation to present at meetings and organising product sampling events.
- Supporting the new noodle cup sales team to identify opportunities for distributors and wholesalers.
Business Owner
Vinted
11.2022 - 12.2025
- Sold over 4300 vintage items with 99.9% 5 star rating in 3 years.
- Built a strong brand image with over 14,000 followers, making myself one of the largest and most successful sellers on Vinted.
- Utilized effective marketing strategies, promoting the business across multiple social media platforms such as TikTok. Vinted: adigjozi
Customer Sales Assistant
TK Maxx
Brighton and Hove
09.2019 - 01.2023
- Proven ability to guide purchase decisions through expert advice.
- Handled customer inquiries promptly and professionally, consistently surpassing satisfaction KPIs.
- Prioritised tasks effectively in fast-paced retail settings.
Education
Bachelor of Arts - Sociology and Social Policy
University of Leeds
Leeds 09.2021 - 07.2024
A-Levels - Law (A), Psychology (A), Sociology (A)
Brighton Hove and Sussex Sixth Form College
Brighton and Hove 09.2018 - 07.2020
Skills
- Warm and Professional Guest Interaction
- Customer Service
- Communication
- Marketing and Social Media
- Sales Persuasion
- Digital Brand Development
- Proactive and Adaptable
- Highly Motivated and Solution-focussed
References
References available upon request.
Volunteering
Oxfam, Volunteer, Brighton and Hove, 2017-11, 2018-04
ADDITIONAL INFORMATION
- Strong interest in roles within hotels, events, guest services, or tourism
- Committed to upholding high standards of service, cleanliness, and hospitality
- Fluent in English; currently learning Spanish
Timeline
Account Executive
itsu[grocery]
08.2025 - Current
Business Owner
Vinted
11.2022 - 12.2025
Bachelor of Arts - Sociology and Social Policy
University of Leeds
09.2021 - 07.2024
Customer Sales Assistant
TK Maxx
09.2019 - 01.2023
A-Levels - Law (A), Psychology (A), Sociology (A)
Brighton Hove and Sussex Sixth Form College
09.2018 - 07.2020