Adhul Varghese
Manchester,UK
Summary
Versatile professional with expertise in data handling, analysis, and operational management, leveraging advanced proficiency in Microsoft Office Suite, Excel, Python, MySQL, and CRM tools to optimise workflows and drive efficiency. Skilled in HTML, CSS, Adobe Photoshop, and Canva for creative projects and digital solutions. Demonstrates strong leadership, team coordination, and problem-solving abilities alongside exceptional communication skills to deliver results in dynamic environments. Committed to continuous growth and adaptability while maintaining a customer service-oriented approach.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work history
Junior Partner
GH Marketing
Manchester
2025.03 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Utilised excellent communication skills to provide detailed product information.
Operations Manager
Regal Stay Limited
Dunstable, UK
2024.02 - 2025.04
- Managed day-to-day administrative operations including scheduling, team coordination, and service delivery
- Supported operational projects related to property management
- Recruited and onboarded new staff, ensuring process alignment and compliance
- Generated reports and insights to enhance operational efficiency and customer satisfaction
Administrative Assistant
Delight 24 Care Service Limited
Luton
2022.01 - 2023.08
- Coordinated care schedules and managed day-to-day support for care services
- Delivered structured training and onboarding for new staff in line with compliance requirements
- Created and maintained reports to aid performance analysis and senior decision-making
Customer Support Associate
Sutherland Global Services (AT&T Process)
Ernakulam
2020.05 - 2020.12
- Provided professional customer service and resolved technical and billing queries
- Maintained data accuracy for internal systems and generated periodic reports
- Contributed to the continuous improvement of service workflows
Sales Assistant
Life Insurance Corporation of India
Ernakulam
2019.01 - 2020.06
- Delivered tailored client support and guided customers through insurance products and processes
- Tracked sales data and contributed to business development initiatives
Education
MSc - International Business with Data Analytics
University of Bedfordshire
2021.01 - 2023.01
Bachelor of Science - Computer Application
University of Calicut
Calicut 2017.01 - 2020.01
Skills
- Initiative & Organisation
- Communication Skills
- Data Presentation
- Negotiation Skills
- Staff Empowerment
- Decision Making
- ICT Proficiency
- Leadership (Desirable)
- Conflict Resolution (Desirable)
- Local Strategy Knowledge (Essential)
Custom
Hy-Life, Developed a website and app for booking cleaning services with real-time progress tracking and 24/7 surveillance features. Contributed to platform design and implementation of CRM functions. CRM Implementation for LIC of India, Supported rollout of the Godial CRM system to improve client engagement and streamline sales tracking. Assisted in monthly reporting and performance reviews.
Timeline
Junior Partner
GH Marketing
2025.03 - Current
Operations Manager
Regal Stay Limited
2024.02 - 2025.04
Administrative Assistant
Delight 24 Care Service Limited
2022.01 - 2023.08
MSc - International Business with Data Analytics
University of Bedfordshire
2021.01 - 2023.01
Customer Support Associate
Sutherland Global Services (AT&T Process)
2020.05 - 2020.12
Sales Assistant
Life Insurance Corporation of India
2019.01 - 2020.06
Bachelor of Science - Computer Application
University of Calicut
2017.01 - 2020.01