Adhul Varghese
Manchester,UK
Summary
Versatile professional with expertise in data handling, analysis, and operational management, leveraging advanced proficiency in Microsoft Office Suite, Excel, Python, MySQL, and CRM tools to optimise workflows and drive efficiency. Skilled in HTML, CSS, Adobe Photoshop, and Canva for creative projects and digital solutions. Demonstrates strong leadership, team coordination, and problem-solving abilities alongside exceptional communication skills to deliver results in dynamic environments. Committed to continuous growth and adaptability while maintaining a customer service-oriented approach.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Junior Partner
GH Marketing
Manchester
03.2025 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Utilised excellent communication skills to provide detailed product information.
Operations Manager
Regal Stay Limited
Dunstable, UK
02.2024 - 04.2025
- Managed day-to-day administrative operations including scheduling, team coordination, and service delivery
- Supported operational projects related to property management
- Recruited and onboarded new staff, ensuring process alignment and compliance
- Generated reports and insights to enhance operational efficiency and customer satisfaction
Administrative Assistant
Delight 24 Care Service Limited
Luton
01.2022 - 08.2023
- Coordinated care schedules and managed day-to-day support for care services
- Delivered structured training and onboarding for new staff in line with compliance requirements
- Created and maintained reports to aid performance analysis and senior decision-making
Customer Support Associate
Sutherland Global Services (AT&T Process)
Ernakulam
05.2020 - 12.2020
- Provided professional customer service and resolved technical and billing queries
- Maintained data accuracy for internal systems and generated periodic reports
- Contributed to the continuous improvement of service workflows
Sales Assistant
Life Insurance Corporation of India
Ernakulam
01.2019 - 06.2020
- Delivered tailored client support and guided customers through insurance products and processes
- Tracked sales data and contributed to business development initiatives
Education
MSc - International Business with Data Analytics
University of Bedfordshire
01.2021 - 01.2023
Bachelor of Science - Computer Application
University of Calicut
Calicut 01.2017 - 01.2020
Skills
- Initiative & Organisation
- Communication Skills
- Data Presentation
- Negotiation Skills
- Staff Empowerment
- Decision Making
- ICT Proficiency
- Leadership (Desirable)
- Conflict Resolution (Desirable)
- Local Strategy Knowledge (Essential)
Custom
Hy-Life, Developed a website and app for booking cleaning services with real-time progress tracking and 24/7 surveillance features. Contributed to platform design and implementation of CRM functions. CRM Implementation for LIC of India, Supported rollout of the Godial CRM system to improve client engagement and streamline sales tracking. Assisted in monthly reporting and performance reviews.
Timeline
Junior Partner
GH Marketing
03.2025 - Current
Operations Manager
Regal Stay Limited
02.2024 - 04.2025
Administrative Assistant
Delight 24 Care Service Limited
01.2022 - 08.2023
MSc - International Business with Data Analytics
University of Bedfordshire
01.2021 - 01.2023
Customer Support Associate
Sutherland Global Services (AT&T Process)
05.2020 - 12.2020
Sales Assistant
Life Insurance Corporation of India
01.2019 - 06.2020
Bachelor of Science - Computer Application
University of Calicut
01.2017 - 01.2020
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