Adhul Varghese
Luton,United Kingdom
Summary
Dependable Data Analyst offers superior record of academic excellence and success in data analytics. Utilises Excel and varied industry-leading software to generate insights and support routine analysis. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level data analyst position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Admin and Analytical support
Delight 24 Care Service Limited
Luton , United Kingdom
01.2022 - 08.2023
- Generated reports from extracted data for analyses.
- Assessed processes, procedures and work practices for strengths and weaknesses.
- Conducted training classes, held personal meetings and led special workshops to improve employee performance.
- Reviewed files, records and historic data to obtain required business information for development requests.
- Tracked site traffic and extracted monthly traffic reports to evaluate page performance.
Customer Assistant
Sutherland Global Service Limited
Eranakulam, Indian
05.2020 - 12.2020
- Managed customer complaints with prompt, mutually beneficial resolutions.
- Maintained sales floor stock levels through consistent monitoring and regular replenishments.
- Answered customer telephone calls promptly and improved on-hold wait times.
- Assisted customers with product complaints, logging issues for investigation and providing replacement items.
- Resolved customer issues using strong interpersonal skills and conflict resolution techniques.
Education
Master of Science - International Business Study With Data Analytics
University of Bedfordshire
Luton 11.2021 - 11.2023
Skills
- Data collection and analysis
- High-value project management
- Data entry
- Power BI
- Microsoft Access
- Data analysis
- Product development
- Customer service
- Payroll
- Sales data analysis
- Activity diagrams
Languages
English
Fluent
Timeline
Admin and Analytical support
Delight 24 Care Service Limited
01.2022 - 08.2023
Master of Science - International Business Study With Data Analytics
University of Bedfordshire
11.2021 - 11.2023
Customer Assistant
Sutherland Global Service Limited
05.2020 - 12.2020
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