Summary
Overview
Work history
Education
Skills
Certification
Affiliations
Custom
Timeline
Generic

Adewunmi Damilola Teluwo

Birmingham,UK

Summary

Results-driven professional with expertise in logistics planning, supply chain management, data analysis, and project execution. Adept at optimizing processes, enhancing operational efficiency, and driving cost-effective solutions. Skilled in team leadership, stakeholder engagement, financial reporting, and risk management, with a strong ability to leverage CRM systems and data visualization tools to improve decision-making and customer relationships.

A proactive and resourceful leader, recognized for problem-solving, workflow automation, and business support. With over 10 years of experience, have consistently reduced costs, increased revenue, and improved customer satisfaction through strategic planning and operational enhancements.

Currently pursuing a Master’s in International Business with Data Analysis, I am eager to apply my academic knowledge and industry experience to a dynamic role that fosters business growth and innovation. Known for strong analytical skills, adaptability, and a commitment to continuous learning, I am dedicated to driving company success and achieving business objectives through efficient logistics, administrative excellence, and data-driven decision-making.

Overview

12
12
years of professional experience
11
11
years of post-secondary education
1
1
Certification

Work history

Remote Tech Logistics Analyst

Main Alliance Nigeria Limited
02.2024 - 03.2025
  • Leading the coordination of logistics teams, ensuring 100% on-time service delivery and compliance with SLAs
  • Developing operational metrics and automating security reports, reducing manual reporting by 75%
  • Managing risk assessments and implementing contingency strategies to safeguard project success

Logistics Coordinator

Main Alliance Nigeria Limited
01.2021 - 01.2024
  • Spearheaded supply chain optimization efforts, increasing efficiency by 15% and reducing costs by 20%
  • Led vendor negotiations, securing cost savings and enhancing operational productivity
  • Improved customer service ratings by 25% through effective driver allocation and process optimization
  • Developed contingency plans for unexpected disruptions in service delivery.
  • Liaised between departments, resulting in improved communication flow.
  • Prioritized tasks effectively under high-pressure situations.
  • Managed relationships with vendors, fostering mutual respect and cooperation.
  • Ensured timely delivery by coordinating with transportation and warehouse teams.
  • Instituted new filing system which improved the ease of document retrieval.

Client Service Officer & Accounts Support Officer

Stanbic IBTC Bank Plc
04.2013 - 07.2016
  • Managed high-value client portfolios, increasing customer retention by 30%
  • Developed and implemented customer service strategies, reducing inquiries by 40% and boosting client satisfaction to 92%
  • Enhanced client satisfaction by promptly addressing and resolving queries.
  • Played a key role in client retention through dedicated relationship management.
  • Liaised closely with other departments ensuring timely resolution of issues.
  • Participated in weekly meetings providing insight into customer needs and preferences.
  • Collaborated effectively with team members for seamless service delivery.
  • Identified potential problems, reduced the occurrence of service disruptions.

Education

MSc - International Business with Data Analytics

Ulster University
01.2024 - 01.2025

BSc - Transport Planning & Management

Olabisi Onabanjo University
01.2003 - 01.2006

International Advanced Diploma - Logistics & Transport

Chartered Institute of Logistics and Transport - UK Affiliates
01.2020 - 01.2021

GCSEs -

ANGLICAN GIRLS GRAMMARS SCHOOL
05.2000 - 06.2006

Skills

  • Strategic Logistics Planning
  • Supply Chain Optimization
  • Project Management & Coordination
  • Administrative & Business Support
  • Data Analysis & Visualization
  • Process Improvement & Automation
  • Team Development & Leadership
  • Customer & Stakeholder Engagement
  • Financial Reporting & Budget Management
  • CRM Systems
  • Compliance & Risk Management
  • Data Analytics & Reporting
  • Project Management
  • CRM & Administrative Tools
  • Process Improvement

Certification

  • Data Analytics (PowerBI, Excel, SQL), Scenario Academy
  • Project Management (Agile, Jira, Basecamp), LinkedIn Learning, Coursera
  • Business & Financial Analysis, Udemy

Affiliations

  • Chartered Institute of Logistics & Transport (CILT-UK)
  • Project Management Institute (PMI)

Custom

Available upon request.

Timeline

Remote Tech Logistics Analyst

Main Alliance Nigeria Limited
02.2024 - 03.2025

MSc - International Business with Data Analytics

Ulster University
01.2024 - 01.2025

Logistics Coordinator

Main Alliance Nigeria Limited
01.2021 - 01.2024

International Advanced Diploma - Logistics & Transport

Chartered Institute of Logistics and Transport - UK Affiliates
01.2020 - 01.2021

Client Service Officer & Accounts Support Officer

Stanbic IBTC Bank Plc
04.2013 - 07.2016

BSc - Transport Planning & Management

Olabisi Onabanjo University
01.2003 - 01.2006

GCSEs -

ANGLICAN GIRLS GRAMMARS SCHOOL
05.2000 - 06.2006
Adewunmi Damilola Teluwo