Adewunmi Damilola Teluwo
Birmingham,UK
Summary
Results-driven professional with expertise in logistics planning, supply chain management, data analysis, and project execution. Adept at optimizing processes, enhancing operational efficiency, and driving cost-effective solutions. Skilled in team leadership, stakeholder engagement, financial reporting, and risk management, with a strong ability to leverage CRM systems and data visualization tools to improve decision-making and customer relationships.
A proactive and resourceful leader, recognized for problem-solving, workflow automation, and business support. With over 10 years of experience, have consistently reduced costs, increased revenue, and improved customer satisfaction through strategic planning and operational enhancements.
Currently pursuing a Master’s in International Business with Data Analysis, I am eager to apply my academic knowledge and industry experience to a dynamic role that fosters business growth and innovation. Known for strong analytical skills, adaptability, and a commitment to continuous learning, I am dedicated to driving company success and achieving business objectives through efficient logistics, administrative excellence, and data-driven decision-making.
Overview
12
12
years of professional experience
11
11
years of post-secondary education
1
1
Certification
Work history
Remote Tech Logistics Analyst
Main Alliance Nigeria Limited
02.2024 - 03.2025
- Leading the coordination of logistics teams, ensuring 100% on-time service delivery and compliance with SLAs
- Developing operational metrics and automating security reports, reducing manual reporting by 75%
- Managing risk assessments and implementing contingency strategies to safeguard project success
Logistics Coordinator
Main Alliance Nigeria Limited
01.2021 - 01.2024
- Spearheaded supply chain optimization efforts, increasing efficiency by 15% and reducing costs by 20%
- Led vendor negotiations, securing cost savings and enhancing operational productivity
- Improved customer service ratings by 25% through effective driver allocation and process optimization
- Developed contingency plans for unexpected disruptions in service delivery.
- Liaised between departments, resulting in improved communication flow.
- Prioritized tasks effectively under high-pressure situations.
- Managed relationships with vendors, fostering mutual respect and cooperation.
- Ensured timely delivery by coordinating with transportation and warehouse teams.
- Instituted new filing system which improved the ease of document retrieval.
Client Service Officer & Accounts Support Officer
Stanbic IBTC Bank Plc
04.2013 - 07.2016
- Managed high-value client portfolios, increasing customer retention by 30%
- Developed and implemented customer service strategies, reducing inquiries by 40% and boosting client satisfaction to 92%
- Enhanced client satisfaction by promptly addressing and resolving queries.
- Played a key role in client retention through dedicated relationship management.
- Liaised closely with other departments ensuring timely resolution of issues.
- Participated in weekly meetings providing insight into customer needs and preferences.
- Collaborated effectively with team members for seamless service delivery.
- Identified potential problems, reduced the occurrence of service disruptions.
Education
MSc - International Business with Data Analytics
Ulster University
01.2024 - 01.2025
BSc - Transport Planning & Management
Olabisi Onabanjo University
01.2003 - 01.2006
International Advanced Diploma - Logistics & Transport
Chartered Institute of Logistics and Transport - UK Affiliates
01.2020 - 01.2021
GCSEs -
ANGLICAN GIRLS GRAMMARS SCHOOL
05.2000 - 06.2006
Skills
- Strategic Logistics Planning
- Supply Chain Optimization
- Project Management & Coordination
- Administrative & Business Support
- Data Analysis & Visualization
- Process Improvement & Automation
- Team Development & Leadership
- Customer & Stakeholder Engagement
- Financial Reporting & Budget Management
- CRM Systems
- Compliance & Risk Management
- Data Analytics & Reporting
- Project Management
- CRM & Administrative Tools
- Process Improvement
Certification
- Data Analytics (PowerBI, Excel, SQL), Scenario Academy
- Project Management (Agile, Jira, Basecamp), LinkedIn Learning, Coursera
- Business & Financial Analysis, Udemy
Affiliations
- Chartered Institute of Logistics & Transport (CILT-UK)
- Project Management Institute (PMI)
Custom
Available upon request.
Timeline
Remote Tech Logistics Analyst
Main Alliance Nigeria Limited
02.2024 - 03.2025
MSc - International Business with Data Analytics
Ulster University
01.2024 - 01.2025
Logistics Coordinator
Main Alliance Nigeria Limited
01.2021 - 01.2024
International Advanced Diploma - Logistics & Transport
Chartered Institute of Logistics and Transport - UK Affiliates
01.2020 - 01.2021
Client Service Officer & Accounts Support Officer
Stanbic IBTC Bank Plc
04.2013 - 07.2016
BSc - Transport Planning & Management
Olabisi Onabanjo University
01.2003 - 01.2006
GCSEs -
ANGLICAN GIRLS GRAMMARS SCHOOL
05.2000 - 06.2006
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