Adewumi Folorunso
London,ESS
Summary
Accomplished professional with expertise in Agile (Scrum), Waterfall, and PRINCE 2 methodologies, specialising in SAP ERP and SQL. Proficient in business intelligence solutions, data mapping specifications, and workflow automation design. Skilled in utilising Power BI, QlikView, MS365 & Salesforce CRM for data discovery analysis and business requirements gathering. Adept at creating wireframes using Miro and Visio, and managing projects with tools such as JIRA, Trello, and MS Project. Infosys Certified Trainer and Coach committed to driving efficiency through innovative solutions. Career goal: to leverage extensive skills in data analysis and project management to enhance organisational performance.
Analytical and resourceful, known for strategic thinking and strong communication skills. Proficient in data analysis and stakeholder management, with knack for problem-solving and process improvement. Committed to driving business success and delivering value in the Business Analyst role.
Overview
19
19
years of professional experience
2004
2004
years of post-secondary education
1
1
Certification
Work history
Senior Business Analyst
Atos Consulting Limited
London
06.2023 - 12.2025
- Gathered and documented detailed requirements for payment monitoring and BI solutions.
- Created granular data mapping specifications for accounting and transaction workflows.
- Transitioned documentation from Word to BDD syntax, improving clarity and automation readiness.
- Collaborated with front office and engineering teams to validate monitoring scope and implement solutions.
- Conducted data discovery and reconciliation activities, analysing existing Intacct configurations, APIs, data models, and accounting workflows.
- Extracted critical metadata and mapped data relationships to inform the design of future accounting, integration, and reporting architecture.
- Gathered business requirements for the implementation of Business Intelligence solutions to enhance the customer experience journey.
Business Analyst
Office of Rail and Road
London
11.2022 - 05.2023
- Migration and Integration of Users from Box to M365 SharePoint and Teams.
- Integration of files and folders from Box to M365 SharePoint and Teams.
- Data Mapping activities using Microsoft Excel, Word, and PowerPoint.
- Process Mapping activities using Microsoft Visio and Lucid Chart.
- Analysed business requirements and work with business areas to ensure they are complete and detailed; ask clarifying questions to ensure all requirements have been established and investigated.
- Led workshops with Business Analysts and Stakeholders to translate business requirements into proposed solutions.
- Engaged with varieties of stakeholders at varying levels to ensure that all aspects of solution are fully considered and agreed.
- Provided estimates for delivery of proposed solutions.
- Provided detailed solution design artefacts to support, build and test delivery phases.
- Developed and documented workflow process around new and changed permissions, functionality, and applications.
- Collaborated with developers from design/BA perspective to deliver user stories.
- Writing and understanding complex data sets with SQL.
- Experience working with data warehouse/database developers-ETL, SQL, Data Quality, and Manipulation Language.
- Responsible for formulating new and standardising existing process models/value streams, especially workflow automation tools.
Customer Service and Operations Analyst
NatWest Group
London
07.2022 - 11.2022
- Wrote, updated, reviewed user stories, and performed functional testing for features/user story sign-off.
- Owned documentation, functional and non-functional requirements gathering, and traceability.
- Automated at least 3 processes during my time with the Group using BPM tools like RPA (UiPath), Newgen Ibps, and Process Maker. Some of these processes include mortgage and retail banking, new business processes, and Claims processes.
- Led multiple digital transformation projects/initiatives which increased retail segment’s quarterly revenue by 13%.
- Served as expert in payments and data domains which contributed significantly organisational strategy.
- Collected and documented business requirements for project and process improvement/automation efforts.
- Facilitated process workflow modelling to collaborate on process improvements, automation capabilities, and clearly defined end-to-end use cases.
- Identify changing business needs and define solutions that match industry standards to help the organisation achieve its goals.
- Simplified and conveyed business requirements and documents to different departments.
- Requirements elicitation and delivery across multiple business areas, identifying any scope changes required.
- Reviewed gaps and understand where improvements can be made.
- Support all areas of the business and report findings to senior management.
- Salesforce Customer Relationship Management (CRM), Microsoft 365, APM, APIs, Automation.
Technical Business Analyst
Standard Bank Group
London
01.2012 - 07.2022
- Core Banking Application (Finacle) CRM provided resilience, high availability, and channel-agnostic capability which led to service availability from 92% to 99.5%. USSD banking solution for Standard Bank Nigeria which contributed to £40m YOY revenue realization.
- Managed delivery and deployment of Credit Applications Management System (CAMs) which assisted in reducing turnaround time for retail and mortgage application processing to 2 days from 2 weeks.
- Responsible for formulating new and standardizing existing process models/value streams in retail and mortgage banking segments.
- Served as expert in payments and data domains which contributed significantly organisational strategy.
- Decommissioning of legacy applications and setting up multiple internal COE practices to strengthen technical foundation for straight-through processing. Involved in implementation of Newgen and other iBPS/BPM solutions.
- Salesforce Customer Relationship Management (CRM), Microsoft 365, APM, APIs, Automation Implementation Project-responsible for end-to-end delivery of project for deployment of the solution to end users in the organisation.
Branch Operations Manager
Standard Bank Group
London
09.2006 - 12.2011
- Strategically formulated, directed and coordinated activities and policies to promote sales of bank services.
- Ensure that the Branch KYC compliance is 100%.
- Supported AML/KYC initiatives, ensuring adherence to financial crime prevention standards.
- Aggressively grow assets and liabilities of the Branch which are instrumental to the stabilization of the Bank.
- Handles human resource processes, training, and staff development to achieve performance targets and KPIs.
Education
Bachelor of Science Degree - Economics (Second Class Upper)
University of Ilorin Nigeria
NigeriaSkills
- Methodologies: Agile (Scrum), Waterfall, PRINCE 2, SAP ERP, SQL, Power BI
- QlikView, MS365 & Salesforce Customer Relationship Management (CRM), Service Desk, & Tableau
- Wireframes, Miro, Visio, MS Project, Lucid chat, Confluence, JIRA, Trello, TFS, Slack, Workflow Designer, Jet, GitHub
- Microsoft Excel, Outlook, Word, Teams, and PowerPoint
- Infosys Certified Trainer and Coach
- Business intelligence solutions
- Data mapping specifications
- Business requirements gathering
- Workflow automation design
- Data discovery analysis
Certification
- Accenture Certificate in Data Analytics and Visualization 2023
- KPMG Certificate in Data Analytics 2023
- PWC Certificate in Power BI Job Simulation 2023
- Certificate in Internet/ Cybersecurity 2022
References
References available on request.
Affiliations
- Accenture Certificate in Data Analytics and Visualization 2023
- Associate Member (Chartered) – Nigerian Institute of Management- 2006
- Project in Controlled Environment certification (Prince2).
- Scrum Product Owner Accredited Certification -Scrum Institute
- Scrum master accredited certification – Scrum institute
Transferable Skills
- Leadership – Won ‘The Beyond Excellence Award for Leadership’ after recommendation by retail banking staff/ team for support and leading by example while at Standard Bank.
- Coaching – Developed 3 new entrants to promotion through monthly 121’s, coaching, observations, and feedback.
- Transaction Monitoring & Financial Crime Compliance
- Requirements Gathering & Documentation.
- Customer Service – Improvement of 25% on branch customer feedback survey. Received six letters of commendation from customers.
- Relationship Building - Proactive work with stakeholders on projects with the aim of working together to improve customer experience, reduce costs, increase revenue and profitability.
Timeline
Senior Business Analyst
Atos Consulting Limited
06.2023 - 12.2025
Business Analyst
Office of Rail and Road
11.2022 - 05.2023
Customer Service and Operations Analyst
NatWest Group
07.2022 - 11.2022
Technical Business Analyst
Standard Bank Group
01.2012 - 07.2022
Branch Operations Manager
Standard Bank Group
09.2006 - 12.2011
Bachelor of Science Degree - Economics (Second Class Upper)
University of Ilorin Nigeria